hotel - 3190 Words
Accommodation generally refers to the house of temporary stay, which consist bedrooms, apartments and halls the accommodation industry was comprised of living rooms to slep or occupy and might be reserved and occupy with or without contract for temporary period.
Accommodation industry is consideration one of the largest industry in the world .Ti is glamour and full of excitement to through of the history the leading industry has provided travelers, ”A home away from...
3,190 Words | 11 Pages
hotel - 9519 Words
List of sources used
A hotel is an establishment that provides lodging paid on a short-term basis. The provision of basic accommodation, in times past, consisting only of a room with a bed, a cupboard, a small table and a washstand has largely been replaced by rooms with modern facilities, including en-suite bathrooms and air conditioning or climate control....
9,519 Words | 36 Pages
hotel - 604 Words
The evolution of the hospitality industry
A new generation is becoming the focus of the hospitality industry. This new
generation is not just causing changes in hospitality, it is causing changes in
This generation is you: the Millennials or Generation Y.
Generation Y is very different from other generations in terms of their...
604 Words | 3 Pages
Hotel - 11111 Words
Tourism Management 21 (2000) 363}377
An importance-performance analysis of hotel selection factors in the Hong Kong hotel industry: a comparison of business and leisure travellers
Raymond K.S. Chu, Tat Choi*
Department of Hotel and Tourism Management, The Hong Kong Polytechnic University, Hung Hom, Kowloon, Hong Kong Special Administrative Region, People's Republic of China Received 16 December 1998; accepted 3 February 1999
Abstract Using an Importance}Performance Analysis (IPA), this...
11,111 Words | 31 Pages
All Hotel Essays
Hotel - 1031 Words
Indian Hotel Industry Overview & Opportunities
• Ask a question
Raise your hand
• • • • • • • • • • Key facts Advantage India Market overview Emerging Trends Investments Key initiatives Opportunities About HICSA 2011 Hotel development mission AUSTRADE
INDIA – Travel and Tourism
KEY FACTS AT A GLANCE
• Contribution of travel and tourism to GDP expected to rise from AUD 120 bn in year 2010 to AUD 350 bn by year 2020 • Average...
1,031 Words | 6 Pages
Hotel - 2599 Words
Title: Hotel Reservation System
i. Problem Statement
Hotels have been around for a very long time, using various methods of keeping records. Historically, hotels have kept paper records in filing cabinets. However, hotels are much larger now with many customers to keep track of with regard to types of accommodations, whether low budget, luxury, or somewhere in between, as well as smoking or non-smoking preferences. Keeping track of large customer bases and all their...
2,599 Words | 12 Pages
Hotels - 822 Words
Best Western Plus Antel Hotel Vs Holiday Inn
Best Western Plus Antel Hotel has a full-service spa, an outdoor pool, and an indoor pool. Complimentary wireless Internet access is available in public areas. Business amenities at this 3-star property include a business center, a meeting/conference room, and limo/town car service. This family-friendly hotel offers a poolside bar. The staff can provide concierge services, wedding services, and event catering. Additional amenities include a...
822 Words | 3 Pages
hotel - 555 Words
In the case study, it illustrates different kind of organizational resource, including human resources, financial resources, physical resources, general organizational resources, and organizational knowledge and learning.
Shangri-La invests heavily in training in the past. It puts a lot of resource to modest in their performances and provides the best services to customers with kind attitude. Its training programmers emphasize service attitudes,...
555 Words | 2 Pages
Hotel - 1640 Words
A HOTEL PRACTICUM REPORT
IVORY HOTEL AND SUITES
Buntun Highway, Tuguegarao City,
April 23, 2013 to May 18, 2013
In partial fulfillment of the requirements for the course
HIM 71 Hotel Practicum (OJT)
For the degree in
Bachelor of Science in Hospitality Industry Management
COLLEGE OF HOSPITALITY INDUSTRY MANAGEMENT
Cagayan State University
Andrews Campus, Tuguegarao City
CRISTINA S. SORIANO
ANDREA S. LACAMBRA...
1,640 Words | 8 Pages
hotel - 1075 Words
Increased Occupancy via our industry tested HotelResLink Booking Engine. Unprecedented control over rates, inventory via our 100% web-based platform. In short: We make it simple to accept online bookings from your website.
Built on more than a decade of experience booking rooms, HotelResLink can Increase Occupancy while saving you time and money.
PEACE OF MIND
Easy to use, flexible tools designed to help you sell more rooms from your website. You remain in full control...
1,075 Words | 4 Pages
Hotel - 261 Words
rds: Our role in this project is to refurbish the Hotel des arts.
Pre-Feasibility Report on Five Star Hotels - Research and Markets
€ 900.00 to € 2,700.00
The Project Concept has been worked out for a 155-room five-star hotel which will be set up in Bengaluru. This report is structured into four chapters—Project ...
Bsc Hotel Management 3rd Year Project
scribd.com › Research › ScienceAug 6, 2009 – Bsc Hotel...
261 Words | 1 Page
Hotel - 3839 Words
A hotel is an establishment that provides lodging paid on a short-term basis. The provision of basic accommodation, in times past, consisting only of a room with a bed, a cupboard, a small table and a washstand has largely been replaced by rooms with modern facilities, including en-suite bathrooms and air conditioning or climate control. Additional common features found in hotel rooms are a telephone, an alarm clock, a television, a safe, a mini-barwith snack foods and drinks, and facilities...
3,839 Words | 12 Pages
hotel - 8914 Words
Cornell Hospitality Quarterly
Hotel Guests' Responses to Service Recovery: How Loyalty Influences Guest Behavior
Pablo Zoghbi-Manrique-de-Lara, Miguel A. Suárez-Acosta and Teresa Aguiar-Quintana
Cornell Hospitality Quarterly published online 28 November 2013
The online version of this article can be found at:
A more recent version of this article was published on - Mar...
8,914 Words | 49 Pages
Hotel and Boutique Hotels - 550 Words
2. Identify and explain the opportunities and threats faced by the segment in each company.
Bargaining power of consumers
Bargaining power of suppliers
Threat of substitutes ( Backpacker Hostel, find onlne to stay at peoples room)
/intense rivalry of competitors
threat of new entrance
Go abroad to target another consumer base
create more branding
Collaborate with travel agencies
Global Premium Hotels Ltd (Economy to Mid-Tier Hotels A.K.A Budget...
550 Words | 3 Pages
Hotel and Medium Class Hotels
Hotel is an establishment that provides lodging and usually meals and other services for travelers and there paying guests. It provides paid lodging, usually on a short-term basis. Hotels often provide a number of additional guest services such as a restaurant, laundry, a swimming pool or childcare. Some hotels have conference services and meeting rooms and encourage groups to hold conventions, functions and meetings at their location.
A hotel may be called as an establishment where primary...
358 Words | 1 Page
Boutique hotel - 7072 Words
Boutique hotels focus on the experiential nature of service delivery. Factors helping to deliver
upon the experience include a cap on the number of rooms, a design or cultural aspect to the
property and attention to the location of the property. The subsector however, lacks a singular
definition. This is in part due to structural changes undergone by the subsector since conception
of the concept. The subsector evolved from comprising of independently owned properties to
7,072 Words | 23 Pages
feasibility for hotel - 1296 Words
In March 2014, my friends and I is interested in the development of a luxury hotel, planned to be operated by a well renowned hotel brand, a feasibility study was commissioned to be made.
The purpose of this paper is to investigate the opportunities and risks of operating a high class hotel at the designated location. In order to determine whether a feasible operation of such an establishment is possible, the various key factors of competitive business in this particular...
1,296 Words | 4 Pages
Hotel Reservation - 2561 Words
Jade Hotel’s Reservation Application
Using Mobile Technology
Jessa C. Agpaoa
Melanie M. Amplogio
Rolyn V. Manansala
4th Year BSIT Student
4th Year BSIT Student
4th Year BSIT Student
San Isidro, Castillejos,
Sta. Maria, Castillejos,
Sta. Maria, Castillejos,
[email protected][email protected][email protected]
Fast, accurate and relevant hotel services have been a great demand...
2,561 Words | 11 Pages
Green Hotel - 583 Words
American InterContentinal University
A Managerial Approach to Marketing
Clover Inn is a hotel with green initiative is educational resource designed to help travelers, and local communities develop and promote environmental, social and cultural awareness of the green hotel practices. Ecotourism is a fast growing market at this time in the economy.
Brief description of our product/service here at Clover Inn, green initiative within the hospitality world is a very fast up and...
583 Words | 2 Pages
Hotel Management - 973 Words
obr3588x_ch07_212-246 10/5/04 11:17 AM Page 215
Chapter 7 / Electronic Business Systems ● 215
R EAL WORLD
Hilton Hotels Corporation:
D ata-Driven Hospitality
ilton Hotels Corporation has learned that customers
are more satisﬁed when they have a problem and the
hotel staff takes care of it than if the stay goes ﬂawlessly. Giving hotel staff the information to make critical recoveries is the reason Hilton, during one of the industry’s
worst downturns in decades,...
973 Words | 4 Pages
Hotel Repositioning - 4002 Words
University of Derby/Buxton
Hospitality Management MA
Hotel Renovation A Tool For Repositioning In the Hotel Industry
Submission Date: 7th May 2009
Business Analysis and Decision Making
Student: Nana Yaa Addo
Module Leader: Norman Dindsdale
The hospitality industry has grown phenomenally since 2001 and has been driven by both leisure and business demand (kloppers 2005).
The needs of the consumer have now become dynamic rather than static....
4,002 Words | 12 Pages
Rosewood Hotel - 518 Words
Part 4: Recommendation for Rosewood to improve CLV
The fundamental Idea behind Customer Lifetime Value is to maximize profits per customer. While Rosewood does have loyal customers, these customers are limited to the one unique destination Rosewood hotel as they do not identify with Rosewood brand. Whereas the Rosewood strategy for individualistic properties based on the local area, local history and local staff has been successful in bringing in customers, it has failed in retaining customers....
518 Words | 2 Pages
Mcdonald's and Hotels - 1201 Words
McDonald's & Hotels
Written Case Analysis
The external environment of the hotel industry in is very competitive and already well established. Trends in the market include promotional campaigns to customers using the "more bang for your buck," method. There are several different segments of the hotel industry including: luxury, upscale, mid-market with food and beverage, mid-market without food and beverage, economy, and...
1,201 Words | 5 Pages
Hotel Continental - 861 Words
In July 1989, Mr. Oscar Mendoza, owner of Triumph Tours read in the newspapers an advertisement for the leasing of Hotel Continental’s facilities. During the last six months, Oscar Mendoza has been seriously thinking about operating hotel to complement his travel agency business. Oscar Mendoza had been experiencing difficulties in getting hotel accommodation for his tour groups’ last year during the peak travel months of December, January, July and August.
861 Words | 7 Pages
Rosewood Hotels - 1710 Words
MARKETING PLAN OBJECTIVE
The main objective was to foster customer retention and loyalty increasing cross-property usage. The number of multi-property guest stays should be increased to 10% from the 5% rate experienced during the last year.
Problem situation: Rosewood brand was muted, not very well known but it was not clear what is the best corporate branding strategy without destroying the value of each individually branded hotel and loosing a customer. A new branding...
1,710 Words | 5 Pages
Two Hotels - 1550 Words
Model answers to short cases
1. What is the overlap between operations, marketing and product/service development at Acme Whistles?
The simple answer to this question is, ‘There is a very significant overlap between these functions’. The underlying question is ‘Why’? Partly, the reason is size. As Simon Topman says in the example, small companies cannot afford specialist functions so at a managerial level everyone does everything to some extent. This becomes especially true...
1,550 Words | 5 Pages
Hilton Hotels - 5509 Words
INSTITUTE OF PROFESSIONAL DEVELOPMENT
PROGRAM : MASTER IN MANUFACTURING MANAGEMENT
MODULE : MARKETING MANAGEMENT
TOPIC : VALUE PROPOSITION OF A PRODUCT / SERVICE
LECTURER : Ms PUVANESWARY K. CHRISTINE
NAME OF STUDENT : MASURI MAT ROZEKHI
MATRIC NO : EMBA-MMFG-12151
I/C NO : 610620-01-6280
DATE ; 11TH AUGUST 2012
Purpose of report 4
Definition of marketing 4
Definition of value 5
What makes people buy a particular...
5,509 Words | 19 Pages
Hotel Analysis - 736 Words
Decisions of Hotel Industry subject to Judicial review.
Industry Analysis - Hotels, Motels, And Other Lodging Places
The purpose of this study is to analyze the premium segment of the hotel industry. In this regard, we used primary data to focus on two hotels within the groups discussed to understand the relative importance of the strategic dimensions.
Based on the positioning obtained, we have tried to understand the strategic groups operating in the industry and map...
736 Words | 4 Pages
Outsourcing and Hotels - 1577 Words
What is Outsourcing?
Outsourcing can be defined as a business relationship in which two or more companies work together to achieve a collective advantage. Rugman et al (2003)
If you look back ten – fifteen years ago outsourcing in hotels was not a popular concept but more recently with the downturn in the economy in the nineteen nineties more and more hotels are turning to outsourcing to help increase their revenues and maximize their profit potential. The use of outsourcing...
1,577 Words | 6 Pages
Shangrila Hotel - 387 Words
Inspired by the legendary land featured in James Hilton's novel Lost Horizon published in 1933, the name Shangri-La encapsulates the serenity and service for which Shangri-La is renowned worldwide.
Hong Kong-based Shangri-La Hotels and Resorts is Asia Pacific's leading luxury hotel group and regarded as one of the world’s finest hotel ownership and management companies.
The Shangri-La story began in 1971 with its first deluxe hotel in Singapore. Today, there are 68 hotels and resorts...
387 Words | 2 Pages
Hotel Immersion - 1732 Words
Hyatt Hotel and Casino Manila is a 5 star, deluxe landmark hotel overlooking Manila Bay which is situated at the Malate district on the corner of Pedro Gil, M.H. del Pilar and Mabini Streets. This mixed-use complex occupies 94,000 sq m and includes a hotel, a casino and residences. Situated in a 32-storey tower with a nine-storey podium, the hotel houses 378 stylish guestrooms, including 113 executive floor rooms, 61 suites and five Presidential Suites; three innovative restaurants and bar; and...
1,732 Words | 5 Pages
Hotel Management - 978 Words
Hotel Front Office – Medium Size Hotel
August 15, 2010
Prof. Israel Johnson
Hotel Front Office – Medium Size Hotel
How is the front office important to a hotel?
The front office of any sized hotel is the brain of the operation. The front office concludes of employees and departments that make the hotel functional. Front office employees, such as front desk employees, make reservations via phone, check-in/check-out guests, address all guest questions, and suggest activities...
978 Words | 3 Pages
Hilton Hotel - 7249 Words
1.0 Introduction ..................................................................................................................................... 6 1.1 2.0 2.1 2.1.1 2.1.2 2.1.3 2.1.4 2.1.5 2.2 2.2.1 2.2.2 2.2.3 2.2.4 2.2.5 2.3 2.3.1 22.214.171.124 126.96.36.199 188.8.131.52 184.108.40.206 3.0 3.1 3.2 3.3 3.3.1 3.3.2 4.0 4.1 2 Overview of the Company ............................................................................................... 7 Situational Analysis...
7,249 Words | 35 Pages
Hilton Hotel - 2535 Words
Strategic Management Case Analysis
“It has been, and continues to be, our responsibility to fill the earth with the light and warmth of hospitality.”1
This is the stated philosophy of the luxury hotel company that Conrad Hilton, the founder of Hilton Hotels, used to extend his desire for his company to offer customers a kind, hospitable, and luxury setting. Conrad started the hotel chain by purchasing a single 40- room hotel from Cisco, Texas in 1919. Since then the...
2,535 Words | 7 Pages
related hotel - 1025 Words
I. The Problem and Its Setting
Around the world, Hotels have become a major business venture, even here in the Philippines where tourism is booming. Businessmen and other conglomerates take advantage of the fact that tourists, travelers, visitors, or even bagpackers need a place to stay for the night. And what better way to entice them than to offer them premium quality services, air-continioned rooms, world class cuisine, a soft bed, and of course internet connection.
1,025 Words | 4 Pages
Hotel Continental - 629 Words
HOTEL CONTINENTAL INCOME STATEMENT
For the Years 1987-1988
Revenues 1987 1988
Rooms P 1,969,722.18 P 2,515,575.96
Food P 4,843,486.42 P 5,426,843.98
Beverage P 637,862.39 P 684,983.02
Laundry P 23,070.24 P 29,175.00
Telephone P 147,417.16 P 175,163.14
Swimming Pool P 156,718.28 P 182,718.45
Other Income P 660,336.83 P 842,985.15
629 Words | 4 Pages
Hotel Outsourcing - 225 Words
Hotel may frequently outsouring laundry department, housekeeping department, and spa services.
For laundry department. The good thing is hotel would save lots of money when considering outsourcing in terms of space, machinery, detergents, electricity and water. Moreover, hotel would save on maintenance, and repairs of machinery, no ironing etc... and most of all laundry staff salaries.
On the other hand, hotel could lose some items on the way to the laundry services provider and back to the...
225 Words | 1 Page
Hotel Management - 571 Words
1. Ana Chavaria, Front Office Manager and Lorraine Desants, Director of marketing and sales, have just returned from a computer conference at which they were able to look at the latest Property Management System for hotels. Ana is enthusiastic about updating and adopting front office applications for Reservations, Registration, Room status, Posting, Call Accounting, Checkout and Night Audit. Lorraine is sure the marketing and sales applications will help her department be more...
571 Words | 2 Pages
The Good Hotel - 373 Words
“Good Hotel: Doing Good, Doing Well?”
Background of the Case
Joie de Vivre is a hotel management group that is located in San Francisco that was founded in 1987 by Chip Conley. They run what is known as boutique hotels. Pam took the lead position at the Good Hotel and had it heading in the right direction.
Most hotels in the Mid 2000's were struggling. They couldn't fill rooms. They weren't making money. Things just were not going right. The...
373 Words | 2 Pages
themed hotel - 4219 Words
A NEW TENDENCY IN TOURISM SECTOR:
AN EMPIRICAL RESEARCH ABOUT TOURIST
PROFILE WHO PREFERS TO STAY AT THEMED HOTELS IN
ANTALYA AND REASONS OF PREFERENCE
Ahmet AKTA, Prof. Dr., Akdeniz University Alanya Faculty of
Administration, Antalya, TURKEY
Seden ALGÜR, Phd Student, Akdeniz University Institute of Social
Sciences, Antalya, TURKEY
Tourism being industry without chimney in our country which has stepped
important paces with membership process of the EU, has...
4,219 Words | 37 Pages
The Georges Hotel - 2811 Words
THE GEORGES HOTEL
163 guest rooms, 65-70 employees.
Front desk: 10 employees.
Valet parking services: 8 employees.
Housekeeping: 28 employees.
Engineering and facilities maintenance: 4 employees.
Management and administrative: 15-20 additional staff members assigned to
departments throughout the hotel, including management, office support and
The Garden Terrace Restaurant
Approximately 35 employees.
The restaurant is open daily from 5:00 a.m. to...
2,811 Words | 13 Pages
Future of Hotels - 20831 Words
Course Name: HBM 495
Zac Brown #11044645
Caroline Grotheer #11089154
Shawny Ingle #11047244
Jennell Lottinville #11119275
Matthew Olson #11202706
Briana Scarcelli #11204917
Team Name: Cougar Suites
Date: April 12th, 2013
Location: Taipei, Republic of China
The purpose of this paper is to go through each step of creating a strategic business plan for the Cougar Suites...
20,831 Words | 243 Pages
Tourism and Hotel - 621 Words
TO CHANGE OR NOT TO CHANGE:
A CASE STUDY AT THE FRONT DESK
| Morgan Black has been described by the corporate office as the Miracle Worker because of the troubled properties that were turned |
|around under Morgan’s leadership. It is hoped the story at the Coug Inn will have the same happy ending; however, the Coug Inn is in a |
|remote location, hundreds of miles from any other corporate properties. The Coug Inn is a 150-room full-service |...
621 Words | 2 Pages
Hotel and Sheraton - 3380 Words
Sheraton in the Park
One of the most noticed hospitality service providers is known by the name of SHERATON with an absolute commitment to customer satisfaction, this five star hotel is a great destination as a accommodation service provider, owned by Starwood Hotels and Resorts chain, every guest notice the innovative designs and marketing procedures that Starwood Hotels and Resorts does, but the most important and to complement all others efforts and that customer will...
3,380 Words | 11 Pages
Hotel Reservation - 704 Words
Background of Study for Online Hotel Reservation System
Chapter 1 : Project Overview
Background of the Study
The existence of many sophisticated computer systems and various innovations that we find in this Information Age justifies the age old saying that necessity is the mother of all inventions. The need to share information in a so called ‘global network’ and man’s desire to communicate from long distances called for the birth of the World Wide Web (formerly known as ARPANET). With the...
704 Words | 3 Pages
SOGO HOTEL - 407 Words
To operate growing chain of lodging facilities profitably throughout the country exceeding the expectations the earning loyalty of guest through excellent accommodation and superior service and we do it as a team.
We lead dominate the lodging industry in the Philippines.
Hotel Sogo was originated by two capitalist-proficient that was clustered in 1992. The individuals are pro-hotel businessman practiced in motel chain as supervisor in over 20 years and a...
407 Words | 2 Pages
Hotel and Reservation - 2715 Words
“SYSTEM ANALYSIS & DESIGN”
“TOURIST GUIDE & RESERVATION SYSTEM”
Sheilamy Zen Ragunton
Mary Joy Alaba
TABLE OF CONTENTS
1.0 INTRODUCTION -- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 3
1.1 STATEMENT OF THE PROBLEM - - - - - - - - - - - - - - - - - - - - - 5
1.2 STATEMENT OF GOALS/OBJECTIVES - - - - - - - - - - - - - - - - - 7
1.3 SIGNIFICANCE OF THE STUDY/PROJECT RATIONALE - - - -...
2,715 Words | 10 Pages
Hotel ratings - 277 Words
By Franko Ference
Hotel ratings are often used to classify hotels according to their quality. The development of the concept of hotel rating and its associated definitions display strong parallels. From the initial purpose of informing travellers on basic facilities that can be expected, the objectives of hotel rating has expanded into a focus on the hotel experience as a whole. Today the terms 'grading', 'rating', and 'classification' are used to generally refer to the same concept, that is to...
277 Words | 1 Page
TQM for an Hotel - 2487 Words
I. Applying TQM in Hospitality industry
The hospitality industry has strong market competition; therefore, customer satisfaction and retaining loyalty will be crucial for a hotel’s success.
The concept of quality management in hospitality industry is very important. The hospitality industry is one of the most important industries in the world that has been growing at unprecedented rate owing to the increased rate of globalization. The increased activities in tourism industry and...
2,487 Words | 13 Pages
Hotel Indutry - 464 Words
Hotel industry is a place often times visited by travelers and with a large number of population who love to rest and relax by lodging, taking reception in parties, anniversaries celebration, birthday, weeding, business meetings and seminars for they are looking for a nice and convenient location where they can hold the event By this hotels are mushrooming in the City.
Hotel is first being establish in 1850's the first hotel build in the Philippines name Hotel Del Oriente in Binondo Manila. the...
464 Words | 2 Pages
Hotel Escarco - 775 Words
Running head: CONTINUAL IMPROVEMENT
American Intercontinental University
MGT 656 – Dr. Rich Bergstrom
October 14, 2012
The Hotel Escargo has asked for a summary of the observations found for improvement. In this report the hotel needs will be summarized and a job design and measurement strategy for ensuring improvement will be proposed.
The Hotel Escargo has many services that need improving such as check-in and check-out service,...
775 Words | 3 Pages
themed hotel - 376 Words
Themed hotel has almost fifty years history.Since the first themed hotel was established in California by MadonnaInn in 1958,it has been developed into on of the most typical theme hotels in America.
Themed hotels can satisfy customer’s spiritual and emotional needs,it has been introduced in China in 2001.During the following ten years many history related themed hotels have emerged.In HaiNan hotels have become more and more competitive due to the lack in diversity.This dissertation selects...
376 Words | 2 Pages
Hotel valuation - 1518 Words
Forecast of Revenue and Expense
Besides Supply and Demand analysis which provides a general concept of measuring performance in the market share, revenues and expenses forecast gives the investors the overview of the future cash flow which reflects the return as the crucial metrics of the investment, helping investor to make a good decision.
According to the proposal plan, the proposed hotel located in 22nd street will have following facilities: 238 hotel rooms, 53 off-street parking spaces...
1,518 Words | 5 Pages
Hotel Management - 1394 Words
PROJECT TITLE: HOTEL MANAGEMENT SYSTEM.
A CASE STUDY OF TRAVELLER’S HOTEL.
PRESENTED BY: COLLETAH NZILANI MWATU
PAPER NAME: TRADE PROJECT
COURSE NAME: DIPLOMA IN INFORMATION TECHNOLOGY
CENTER: SOUTH EASTERN UNIVERSITY COLLEGE
PRESENTED TO: KENYA NATIONAL EXAMINATION COUNCIL FOR PARTIAL
FULFILMENT IN THE AWARD OF DIPLOMA IN...
1,394 Words | 8 Pages
Hotel Reservation - 6991 Words
I. Statement of Scope and Objectives
Technological innovation cause changes in the way people live. They have made lives of people easier, more comfortable and convenient and even hoteliers and services oriented companies find ways how to satisfy their customers, But how these hoteliers manage their transaction with fast and more convenient way.
The Columban College Hotel & Resort is founded Dr. Susan P. Alegoria, the Dean of the College of Business Administration, with...
6,991 Words | 27 Pages
Portman Hotel - 929 Words
The Portman Hotel Company is facing some serious issues after its first year of operations: The personal valet's (PV's) morale is down. 50% quit their job since the hotel opened. Many PVs are not performing up to expectancy. The guests are starting to see mistakes. This gives rise to ask what the causes for the problems Portman is experiencing are.
I see the job design as the main cause for the unsatisfactory performance of the PVs. Following Robert Simon's article "Designing High-Performance...
929 Words | 3 Pages
Hotel Personnel - 1223 Words
PERSONNEL: DUTIES, FUNCTIONS AND RESPONSIBILITIES
The Hotel Director is responsible for all hotel departments onboard and supervises all "hotel" department heads to ensure company standards and procedures are being upheld, in an effort to maximize guest service and satisfaction. The Hotel Director oversees crew morale onboard and allocates crew cabins. They are directly involved in the maximization of onboard revenues and will monitor and control expenses and requisitions...
1,223 Words | 6 Pages
Hotel Consultation - 1114 Words
Final Project: Hotel Consultation
By: Jill R. Compton
It appears to me that the Dreschler Hotel needs to look into their rates. After comparing the other hotels and the Dreschler Hotel their rates seem too high compared to the other hotels and what they have to offer. I think if they would lower their rates this would generate more business and more business means more revenue. This would be reflected on the ADR if they did lower the rates. Yes, if your...
1,114 Words | 3 Pages
Hotel Industry - 636 Words
A hotel is an establishment that provides lodging paid on a short-term basis. The provision of basic accommodation, in times past, consisting only of a room with a bed, a cupboard, a small table and a washstand has largely been replaced by rooms with modern facilities, including en-suite bathrooms and air conditioning or climate control. Additional common features found in hotel rooms are a telephone, an alarm clock, a television, a safe, a mini-bar with snack foods and drinks,...
636 Words | 2 Pages
Good Hotels - 2100 Words
Good Hotel: Doing Good, Doing Well?
Joie de Vivre (JdV) is a San Francisco based hotel management company with 16 properties in the city. It was founded in 1987 by Chip Conley. He knows that his company comes up with unique hotels, with own personality. It has managed to grow to 36 boutique hotel properties. It became the second largest in 2010. JdV had combined two of their properties, Best Western Hotel Britton and Best Western Flamingo. Pam Janusz is the general...
2,100 Words | 7 Pages
Hotel and Hilton - 760 Words
Hilton is the leading global hospitality company, with more than 3,000 hotels and 500,000 rooms in 74 countries and territories, with more than 135,000 team members worldwide. The company owns, manages or franchises some of the best known and highly regarded hotel brands including Hilton Hotels & Resorts, Conrad Hotels & Resorts, Doubletree by Hilton, Hampton by Hilton, Hilton Garden Inn and Waldorf Astoria Hotels & Resorts.
The Hilton portfolio of hotel brands...
760 Words | 3 Pages
Hotel Research - 3258 Words
2. Literature Review
2.1. Physical evidence in service marketing
When comes to talk about service marketing, most of services we know are intangible. Even so, customers still try to rely their feelings on physical cues, which may help them to evaluate the products or services before or after they buy them. Customers’ reactions to the environmental cues are much the same as they are to the package cues when customers evaluate and form their internal expectations about goods. (Ward et al....
3,258 Words | 13 Pages
Trident Hotel - 8083 Words
MARKET POTENTIALITY FOR UPPER UP SCALE HOTELS (A CASE STUDY OF TRIDENT HOTEL)
A PROJECT REPORT
In partial fulfillment of the award of the diploma
POST GRADUATE DIPLOMA IN MANAGEMENT
JAGAN INSTITUTE OF MANAGEMENT STUDIES, JAIPUR
Certified that this project report “MARKET POTENTIALITY FOR UPPER UP SCALE HOTELS (A CASE STUDY OF TRIDENT HOTEL)” is the bonafide work of “KAPIL...
8,083 Words | 32 Pages
Boutique Hotels - 2285 Words
The objective of this report is to analyze the boutique hotel industry in Sri Lanka and the trends of the industry at present and the key issues likely to change the formation of the industry in the future. Tourism in Sri Lanka has been booming since the war came to an end also the recovery of the global recession also has led to an increase in the number of tourists visiting the country. Therefore the need to cater to the foreigners has led to the growth in the emerging...
2,285 Words | 7 Pages
Starwoods Hotel - 1400 Words
Starwood Expands Presence in Brazil with Upcoming Sheraton Da Bahia Hotel in Salvador December 19, 2012
STAMFORD, CONN. – December 19, 2012 –Starwood Hotels & Resorts Worldwide, Inc. (NYSE:HOT) has partnered with GJP Hotéis & Resorts to expand the presence of its global powerhouse brand Sheraton Hotels & Resorts in Brazil. Sheraton da Bahia Hotelwill be located inSalvador, one of the most important tourist destinations in the country. The 284-room historic Hotel da Bahia is...
1,400 Words | 5 Pages
hotel mngt - 818 Words
Quality means ‘doing things right’. For Mutiara, quality means consistently producing impeccable services, using top-class and durable materials to create the right
impression and environment, and anticipating and preventing all potential problems in advance. It is benefit to make life easier inside the operation.
1. Good quality leads to stable and efficient processes that less mistake, easy for coordination for matching the standard of processes, dependable and advance
818 Words | 4 Pages
Budget Hotel - 1325 Words
The Advantages and Disadvantages of 7 Days Inn
As a typical budget hotel, Seven Days Group Holdings Limited established in 2005 and now, more than 1000 Seven Days Inn have scattered all around the China (Zhang, 2012). I registered to be a member of 7 Days Inn two years age, and have already lodged in three branch stores in different cities during my travels.
Budget hotels are considered as 1 star hotel because they provide lodging at cheaper price varies from 30$-40$ per room per night. The...
1,325 Words | 3 Pages
Backpacking Hotel - 3937 Words
Backpacker Hotel Proposal
OPIM 201 Business Process |
Ngai Kuo En G12
Table of Contents
1. Introduction 3
1.1. Overall Market Demand 3
1.2. Overall Business Environment 3
2. Proposed Backpacker Hotel 4
2.1. Vision 4
2.2. Mission 4
2.3. Backpacker Hotel Plan 4
2.3.1. Location 4
2.3.2. Clean Accommodation 5
2.3.3. “Chill-lax, it feels like home” Atmosphere 5
2.3.4. “Be a Singaporean for a...
3,937 Words | 11 Pages
Hotel Project - 10864 Words
History of Hotel Industry:
A hotel is an establishment that provides paid lodging, usually on a short-term basis. Hotels often provide a number additional guest services such as restaurant, a swimming pool or childcare. Some hotel has conference services and meeting rooms and encourages groups to hold conventions and meeting at their location. Revenues of hotel and restaurant (H&R) industry in India during the financial year 2000-2011 was INR 804.32...
10,864 Words | 43 Pages
Sustainablity in Hotels - 4518 Words
Sustainability in Hotels
the hospitality sector are relatively straightforward to record and interpret (e.g. occupancy percentages, capitalization rates, RevPAR, etc.), sustainability has remained intrinsically difficult to quantify. Sustainability issues touch on nearly all aspects of hotel ownership and management, necessitating the alignment of environmental, social, and financial factors to promote responsible business operations over time. Despite the lack of clear, universally accepted...
4,518 Words | 16 Pages
Marriott Hotels - 913 Words
The case examines Marriott International's (Marriott) various innovative HR practices, which earned it the reputation of being 'the best place to work' in the hospitality industry. It describes Marriott's 'Spirit to Serve' culture and the company's HR philosophy which guided its various HR initiatives. The case gives an overview of the best practices employed by the company in the recruitment, selection, training and development of...
913 Words | 3 Pages
GR Hotels - 1647 Words
GR HOTELS INC
To: Andrew Mayd, CEO
From: Chris Mell, CMA
Subject: Analysis to increase occupancy rate
Date: January 15th, 2008
Introduction. The report was prepared for GR Hotels Board of Directors review. It examines current opportunities to increase profitability. Several options were examined and the most plausible solution proposed – Upgrade to upscale both hotels. This measure will increase long term profits and improve position in...
1,647 Words | 8 Pages
Grand Hotel - 1792 Words
The Great Depression, caused by the crash of the stock market in October 29, 1929 provided a dramatic end to an era of unprecedented, and unprecedentedly lopsided, prosperity. During the Depression many did not have much money to spend, but kept going to the movies because it offered audiences an escape from the grim realities of life in the 1930s. Escapism (the tendency to escape from daily reality or routine by indulging in daydreaming, fantasy, or entertainment) films...
1,792 Words | 5 Pages
Hotel: the Guest - 788 Words
Room and revenue management
Utmost Hotel, similar to its name, the hotel aims to serve our guests with our five-star services which let the guests indulge in this utmost experience during their stay in the hotel. This luxurious hotel is located on a hilltop where this strategic location enables our guests to enjoy spectacular night view of the whole city, feeling as if the city is just under their feet. Our hotel is also a great place for bird-watching and this attracts many bird-lovers to...
788 Words | 2 Pages
Hotel Housekeeping - 4600 Words
Housekeeper Training Brochure - Outside pages
Advanced Hotel Housekeeping is intended to augment
the skills of individuals who are already working as
Housekeeping Supervisors or Coordinators.
Supervisor & Executive Housekeeper Issues
This advanced class focuses on creating strong
housekeeping teams through the hiring process to training
and integration within the department. Supervisors and
managers are taught how to motivate their...
4,600 Words | 24 Pages
W Hotels - 576 Words
W Hotels is Starwood's luxury lifestyle / boutique hotel brand. Marketed towards a younger general crowd, the hotel brand was launched in 1998 with its first property, W New York, opening at 541 Lexington Avenue. The brand has since expanded internationally with properties opening first in Mexico City, Seoul, and Istanbul. The brand's first resort property is W Maldives Retreat & Spa.
The group has now 52 hotels all over the world, also in countries like Taiwan or Chili.
576 Words | 3 Pages
Hotel Security - 405 Words
September 19, 2010
When the physical safeties of hotel guest are concerned, the areas that come to mind are the indicial rooms, parking garages and elevators. Since the events of 911, the industry has elevated its goal for safety.
There are other security issues important in a hotel, with regard to protecting a guest, maybe surveillance and security staff. Having trained individuals to be on high alert at all times while guests...
405 Words | 2 Pages
HOTEL BUDGETING - 2343 Words
The Three Periods
Technological advances in the Hospitality Industry
The Newtown Central Hotel runs a 100 bedroom three star city centre hotel part of a global chain. The present report purpose is to evaluate the implementation of a range of strategies in order to achieve profitable room sales, looking at the past 3 period’s figures and using group results from the first assignment (yield...
2,343 Words | 7 Pages
Serqual in Hotel - 7738 Words
CUSTOMER SATISFACTION, CUSTOMER LOYALTY & THE IMPACTS OF SERVICE QUALITY IN HOTEL SERVICE: THE CASE OF THREE STAR HOTELS IN DA NANG VIETNAM
*** ABSTRACT Nowadays, “service quality” is mentioned a lot when hoteliers and marketers discuss about how to improve a hotel’s competition capabilities. Many researchers figure out that customer use five dimensions to judge service quality of a hotel – tangibles, reliability, responsiveness, assurance, empathy. The gap between expected and perceived...
7,738 Words | 24 Pages
New Hotel - 17132 Words
2.1. SPACE OF RELAX………………………………………………….…4-7
2.2. MEDITERRANEAN TASTE……………………………………..……8-9
2.3. SPA &FITNESS………………………………………………………10-12
2.4. BUSINESS AREA……………………………………………...….……..13
2. ANALYSIS OF THE TOURISM MARKET…………………..………..14-18
3.5. GENERAL ENVIRONMENT…………………………………….18-19
17,132 Words | 54 Pages
Leela Hotels - 1141 Words
The Leela Palaces, Hotels and Resorts is an Indian luxury hospitality group founded in 1986 by Captain C. P. Krishnan Nair, who named it after his wife. Currently The Leela, as it is commonly referred to, is a group of seven luxury palaces and hotels, located in Mumbai, Goa, Bangalore, Kovalam, Gurgaon, Udaipur and New Delhi. The group has plans to open new hotels in Chennai (2012 - September) and later in Coimbatore and Agra, Lake Ashtamudi (Kollam, Kerala) and Jaipur.
Born in an...
1,141 Words | 7 Pages
Hotel and Paris - 511 Words
A terrible holiday
Last week I went to Paris and Rome with my wife. These places are my dream travel places since 6 years old. I always image that if I can go to Paris to take lots of beautiful photo and eat fresh see food also visit Paris Tower one day. And now, my dream came true. However, this trip was terrible and destroys the good image of Paris and Rome in my mind.
When the first day to fly to Paris, the travel agency was planning to buy the plane...
511 Words | 2 Pages
Hotel reservation - 492 Words
1. How many staff do you have in the room reservation department ?
2 Reservation Agents and 1 Manager.
2. Who is in charge of the current system ?
The Reservation Manager.
3. Who queries a booking procedure ?
An auditor or Quality Manager normally queries about the booking procedure.
4. How does the staff know about the room status ?
They get the information from the Rooms Manager. The rooms will be checked physically and communicated to the Reservation Department....
492 Words | 3 Pages
Hotel Chains - 2030 Words
Marketing analysis for Shangri la Hotels and Resorts
A Shangri-la hotels and Resorts is founded in 1971 which is the first deluxe hotel in Singapore by the Malaysian-Chinese tycoon Robert Kuok. The name was inspired by British author James Hilton’s novel “Lost Horizon”. The meaning of Shangri-la is ethnic youth, peace and tranquility.
Shangri-la hotels and Resorts is the first enter to a Chinese hotel market as a foreign investor and built its headquarters in Hong-Kong.
From 1982 to 2002 the...
2,030 Words | 7 Pages
Creepy Hotel - 1007 Words
Jason Stratum known as my glump name, returning late at night from my business trip to my abode as abruptly my car breaks, with the bungle of its breaks which were already at stake since the cars folktale. “Grunts” I stretched my muscles and hummed in an impeccable tone “I am not buying this one on me, it’s all my wives botch for not getting it furbished up even though I told her I wouldn’t be having enough time to do it by myself because of the strenuous demand from my superiors”....
1,007 Words | 3 Pages
environmental hotels - 1103 Words
Table of Contents
Chapter 1: Going Green 3
Chapter 2: What to do? 4
Chapter 3: Advantages 5
Chapter 4: Disadvantages 6
Chapter 1: Going Green
Environmental concerns for how, “green” hotels are increasing more day by day. These concerns are in many ways beneficial for hospitality establishments, if they follow them mainly because they save resources and expenses....
1,103 Words | 4 Pages
Royal Hotel - 997 Words
The Royal Hotel faces issues typical of any hotel. Customer service and aesthetics are the cornerstones the hospitality business and if they are lacking in anyway, patrons will find other hotels that better suit their needs. The Royal Hotel GM sees the recent events as unacceptable and is attempting to correct the problems and ensure they do not lose customers to competitors by hiring the firm that Blake works for. Blake will attempt to solve the problems of the hotel by...
997 Words | 3 Pages
Hotel Internship - 16641 Words
The success and final outcome of this project required a lot of guidance and assistance from many people and I am extremely fortunate to have got this all along the completion of my project work. Whatever I have done is only due to such guidance and assistance and I would not forget to thank them.
I would like to express my special thanks of gratitude to Mr. Surya Kiran SHhrestha who gave me the golden opportunity to do this wonderful project on Hotel Internship which...
16,641 Words | 66 Pages
Hotel Note - 2008 Words
Hotel Grand Borneo, Kota Kinabalu
Grand Borneo Hotel is located in 1Borneo Hypermall, Sabah’s largest shopping mall. The stylish accommodation offers a grand indoor pool, 2 dining options and modern rooms with free internet. Hotel Grand Borneo is a 25-minute drive from Kota Kinabalu International Airport. It is 7 km from Kota Kinabalu City Centre. The spacious air-conditioned rooms at Grand Borneo feature elegant design and furnishings. Each well-appointed room is equipped with a minibar,...
2,008 Words | 6 Pages
Hotel operation - 3120 Words
Letter of intent
We at Star 5 inn that is located Star 5 Inn is located at 9078 Dallas Drive, Kamloops, BC. Our property is just adjacent to British Colombia Wildlife Park that makes it more attractive and fascinating. Our property offers a variety of amenities and a number of amazing views as well to our guests. We at “Star 5 Inn” offers the best in class service of accommodation, transportation and meals in class of best hotels in whole Kamloops and Vancouver. Our whole staff is very much...
3,120 Words | 12 Pages
luxury hotel - 725 Words
Luxury hotels are always attracted by the rich and upper classes. These luxury hotels can distinguish the rich and the poor in a high level, and it is difficult to change these hotels to glocalization. One of the dilemmas facing the Alegre Hotel in Palma Cay is whether to glocalize and gradually become a unified campaign. This dilemma is the focus of Macro Bertini and John T. Gourville’s case study, ‘Time for A Unified Campaign’ (2011).
‘Time for A Unified Campaign’ concerns a luxury hotel...
725 Words | 2 Pages
Classification of Hotels - 454 Words
Made by - Ayush Henry
There are many ways to classify hotels, such
as:1> According to their size,
2> On the basis of star system
3> On the basis of ownership
4> Other categories
Made by - Ayush Henry
Classification on the basis of size refers to
the no. of rooms that a hotel can sell to
guests, Usually the classification is,
Hotels with 25 rooms or less is small
With 26 to 99 is an average hotels
From 100 to 299 is above average...
454 Words | 4 Pages
Accor Hotels - 509 Words
2012 was an intense, eventful year in which we defined the major milestones that will enable us to reach our ambitious objective of becoming the global benchmark in hospitality. With the Executive Committee, I am pleased to present our results, review our accomplishments and share our road map for the four years to come. In many ways, 2012 will remain a watershed year for our Company,
which stepped up its transformation into a
more asset-light model, while delivering
robust financial results...
509 Words | 2 Pages
Hilton Hotels - 5966 Words
JULY 23, 2008
LYNDA M. APPLEGATE
Hilton Hotels: Brand Differentiation through
Customer Relationship Management
In early 2008, Hilton Hotels Corporation was poised for tremendous global growth—with an
aggressive goal of opening 1,000 hotels in North America in five years and 1,000 hotels in the rest of
the world in ten years. The company had just been taken private by the Blackstone Group1 for a
reported $26 billion, a 32% premium over the...
5,966 Words | 41 Pages
hotel management - 4746 Words
Examining the determinants of room rates for
hotels in capital cities: The Oslo experience
Received (in revised form): 7th November, 2006
Department of Social Sciences, Lillehammer University College, 2626 Lillehammer, Norway.
Tel: þ 47 61 28 82 47; Fax: þ 47 61 28 81 70; E-mail: [email protected]
Christer Thrane is Professor of Tourism in the
Department of Social Sciences at Lillehammer
University College, Norway. His research...
4,746 Words | 27 Pages
Hotel Industry - 5584 Words
The purpose of this study is to analyze the premium segment of the hotel industry. We have carried out Porter's Five Forces Model analysis of the premium segment of the hotel industry and compared it with some industries like IT, Cement and Textiles which have shown growth potential in recent times. This has been carried out to give an idea of the forces relative to other industries for an investor. Next, we identified some of the dimensions of strategy for the industry and...
5,584 Words | 19 Pages
Boutique Hotels - 4081 Words
Group Report: Boutique Hotels in the UK and France– Group University of Surrey The Hospitality Business Group Assignment
Signature by all group members:
Group Report: Boutique Hotels in the UK and France– Group Contents: 1. Introduction 2. History of Boutique Hotels 2.1. Where the story started 2.2. The name – Boutique 3. Characteristics of Boutique Hotels 3.1. Unique 3.2. Size 3.3. Location 3.4. Structure of the sector 4. UK 4.1. Key Players 4.2. Staffing 4.3. Price 4.4. Target...
4,081 Words | 9 Pages
Hotels in the Bahamas - 2383 Words
Hotels in the Bahamas 1
Table of Contents
Small Charming Resorts………………………………………………………………………………………………5 - 7
Mega Resorts……………………………………………………………………………………………8 - 11
Table of Preliminary Statistics………………………………………………………………. 12-13
Hotels in the Bahamas 2
As a large Archipelago, The Bahamas is a destination filled with...
2,383 Words | 7 Pages
Century Hotel - 471 Words
Century Park Hotel Manila is a premier business hotel in Manila located only 7 kilometers away from the Ninoy Aquino International Airport. The close proximity also makes it as an ideal airport hotel for the busy executives.
Century Park Hotel Manila consists of two buildings. The Century Tower is a 19-storey structure that comprises most of the hotel rooms while the Park Tower is a 6-storey-all-suite component of the hotel equipped with kitchenette. A...
471 Words | 3 Pages
Hotel Management - 1145 Words
A hotel manager is a person who manages a hotel, a motel, or a resort. This position’s responsibilities and duties vary according to the size of the hotel or resort, as large hotels tend to require more management than small ones. Many people love going to hotels, they like pampering themselves with all kinds of services that a hotel offers. Services include fast room services, relaxing spa, clean swimming pool, good restaurant, and many other facilities. A lot of people do not know how the...
1,145 Words | 3 Pages