Explain why information systems are so essential in business today: Information systems are a foundation for conducting business today. In many industries, survival and the ability to achieve strategic business goals are difficult without extensive use of information technology. Businesses today use information systems to achieve six major objectives: operational excellence, new products, services, and business models, customer/supplier intimacy, improved decision making, competitive advantage, and day to day survival
Define an information system from both a technical and a business perspective. From a technical perspective, an information system collects, stores and distributes information from an organization’s environment and internal operations to support organizational functions and decision making, communication, coordination, control, analysis, and visualization. Information systems transform raw data into useful information through three basic activities: input, processing and output.
From a business perspective, an information system provides a solution to a problem or challenge facing a firm and represents a combination of management, organization and technology elements. The management decision of information systems involves issues such as leadership, strategy, and management behavior. The technology dimension consists of computer hardware, software, data management technology and networking/telecommunications technology (including the internet). The organization dimension of information sytems involves issues such as the organizations hierarchy, functional specialties, business processes, culture and political interest groups.
Identify and describe the three dimensions of information systems: Organizations
Key elements of organizations – people/structure/business process/politics/culture -orgs have structures – different levels and specialties
Senior management – makes long rate strategic decisions about products and services and financial performance Middle management – carries out programs and plans of senior management Operational management – monitors daily activities of business
Knowledge workers – engineers, scientists, architects – design products and services and create new knowledge for firm Data works – secretaries, clerks – do paperwork
Production or service workers – produce product and deliver service
Business functions specialized tasks performs by business orgs -sales and marketing – sell
-mfg and production – manage assets
Human resources – attract, develop, maintain labor force, records
-make sense of the situations faced
-exercise responsible leadership
-create new products and services; even re-create organization from time to time
IT is a tool managers cope with change
Computer hardware – physical equipment used for input, processing and output -includes computers, input, output and storage devices, telecommunication devices
Data management – software governing the organization of data on physical storage media
Network and telcom technology – physical devices and software – links to hardware
Network – links 2 or more computers to share data or resources Example: printer
Internet – most used network
Intranet – internal corp based on internet technology
Extranet – private intranets extended to authorized users outside of organization -firms use to coordinate activities with other firms for making purchases, collaboration on designs and other inter-organizational work
World wide web
IT infrastructure – provides foundation/platform on which the company builds it’s IT on -orgs must carefully design and manage it’s IT so it has the tech services it needs for the work it wants to accomplish
Assess the complementary assets required for information technology to provide value to a business. In order to obtain...
The Internet applications like internet pages, intranet, extranet efficiently help the company deal with a series of problems and provide a broader field for customers to shopping easily. It gives immediate communication between employees and customers, and makes it more flexibility and easily to transact.
Internet pages is helping to make the employees communicate better and is also helpful to marketing and sales. Intranet uses the areas such as discussion groups, e-mail and bulletin to improve communication, save time and reduce costs. Also, extranet help to increase productivities, Reduced margin of error and add flexibility for the company.
According to the 5 forces, Walmart’s certain competitive condition can be clearly seen. So the Internet applications can be used into the company operations to help it gain more advantages.
Competitive advantage is the position that a company is aiming to make more profit than other companies. In order to increase the competitive intensity and attractiveness of the company, Michael Porter’s five forces help to identify what the most important areas that can influence the market selling. It is useful both in understanding a company’s current competitive position, and the potential that the company may have. By understanding where the power lies, this theory can also be used to improve weakness and to avoid or reduce mistakes.
The five forces are:
1. Supplier power: It consist of all the...
1. In the world today, businesses need knowledge management systems to help gain strategic advantages. Knowledge management systems are informationsystems that support the creation, organization, and dissemination of business knowledge to employees and managers throughout a company .Gaining a strategic advantage over competitors requires the innovative application of information technologies. For example, store management might make a decision to install touch-screen kiosks in all stores, with links to e-commerce Web site for online shopping. This offering might attract new customers and build customer loyalty because of the ease of shopping and buying merchandise provided by such informationsystems. Thus, strategic informationsystems can help provide products and services that give a business a comparative advantage over its competitors.
2. Business managers face several challenges managing the successful and ethical development and use of information technology. Success in today’s dynamic business environment depends heavily on maximizing the use of Internet-based technologies and Web-enabled information...
...(Nelly.Com, 2012) 2
1.0 INTRODUCTION 2
1.1 BACKGROUND 3
1.2 VISION AND MISSION 3
2.0 INFORMATION REQUIREMENT 4
2.1 OPERATIONAL LEVEL 4
2.2 TACTICAL LEVEL 5
2.3 STRATEGIC LEVEL 5
3.0 INFORMATIONSYSTEMS 7
3.1 ORDER TRACKING 8
3.2 ORDER PROCESSING 9
3.3 SALES TREND FORECASTING 9
4.1 NELLY GIFT VOUCHER 10
4.2 NELLY FASHION 11
5.0 IMPACT OF E-COMMERCE ON NELLY.COM 13
5.2 Positive Impact 13
5.3 NEGATIVE IMPACT 14
6.0 RECOMMENDATIONS 15
7.0 CONCLUSION 16
Due to advanced technology, selling of products and services has change from the traditional method to online selling of products and services known as e-commerce. E-commerce refers to the exchange of goods and services over the internet (Strauss, 2003). Nowadays all major retail brands have website where their products and services are advertised. There are many types of e-commerce some of them are;
Business to Business that is trade and exchange of information between companies using their world wide web
Business to Customers where customers placed their orders online through the Companies` website.
This report is about one of the leading e-commerce operator in the Nordic region known as CDON Group. CDON was founded in the year 1999 in Sweden and by then they were selling online records...
Management InformationSystem (MIS)
In my words, Management InformationSystem is a digital, or computer based tool, which provides managers of all levels, as well as regular employees, with information crucial to perform their tasks more effectively.
Management InformationSystems are used especially by managers and they help them with different areas of their work:
gathering needed information
evaluation of processes
Management InformationSystems combine information from various dimensions or branches of the company or organization, such as:
Some synonyms for MIS are as follows:
Management Information Services
Some examples of Management InformationSystems:
CFM (Car Fleet Management)
CRM (Customer Relationship Management)
ERP (Enterprise Resource Planning)
Examples of MIS
car fleet management (cfm) and customer relationship management (crm)
CFM: System that helps to control how cars are used in a company. Driving performance, fuel usage but also sales performance and efficiency.
USOS Web: Internet platform, used to help students to enrol courses and contact professors, without coming to the actual...
...the case? In today's society many people are finding it harder to concentrate on the job, at home or school because of the constant information flow. We are now required to continuously educate ourselves with the latest technological tools making it more challenging to focus on accomplishing the mission. Module 1 Case states, “Information overload! The phrase alone is enough to strike terror into the hardiest of managers; it presages the breakdown of society as we know it and the failure of management to cope with change.” During this module I will discuss information overload and how it has become a problem requiring additional time and energy to research information that may not be necessary. I will also discuss how we people should deal with information overload by limiting the amount of time they spend on information tools learning to organize what they learn.
Search Engines provide us with a wealth of information. Information that we need and information we don’t need. This causes us to become inundated with more information than we can use. Networked Information should simplify and expedite our research time. For some this is not always true. The information available on the internet is overwhelming. Blair, A. states, “It takes only one or two pages of Google hits to overwhelm...
...Introduction to businessinformationsystems review.
Q: Does IT matter? What is the argument in favor of IT being just another utility?
A: IT has gone from something for few companies to something that every business can easily get like electricity and water, resulting in high competition.
Q: What is the term “information Technology (IT)” generally used to refer to in the media and public discussion?
A: Is an “umbrella” term which refers to anything to do with information, computers, networking, computing or anything from software and hardware to computer games and jobs in related industries.
Q: Which two of the following best describe the Graduate Attributes (Skills that employees say they desire in graduates) that we will be focusing on in informationsystems 1000?
A: Use technologies appropriately and Access, evaluate and synthesize information.
Q: What did Thomas Friedman believe happened to the world because of the unplanned cascade of technological and social shifts?
A: The world became flat.
Q: Which of the following is not one of Thomas Friedman’s 10 forces that flattened the world?
A: Microsoft IPO
Q: Do you agree or disagree with Friedman’s assessment that the world is flat? Be sure to justify your answer.
A: Yes. But in some countries not allow to use internet then people can not find anything the want.
Q: What are the...
The business landscape changes so quickly. It is a very challenging world. The key forces are always customers, competition and change. The ever changing business environment forces businesses to continue to push forward and to reinvent revitalize and resize by Business Process reengineering.
BPR is a business strategy. It focuses on the analysis and design of workflows and business processes within abusiness. It aims to help businesses fundamentally rethink how their work is done and this is to intensely improve customer service, cut operational costs and to become feared and respected competitors. It seeks to assist businesses to radically restructure their organization. This is achieved by focusing on the ground-up design of their business processes. Re-engineering highlights on a holistic focus on the business objectives and the processes related to them and this encourages full scale recreation of processes rather than just the optimization of sub processes.
Why is BPR needed? Do businesses really need such a radical makeover? The answer is yes. It is to remain relevant and to keep pace with the ever-changing global markets, customers’ expectations and needs and to remain on top of other competitions. Some may argue that if the old way was working fine, why tear everything down and build everything up again....
...ISYS104 Tutorial – week 2
1. How are informationsystems transforming business and what is their relationship to globalization?
Describe how informationsystems have changed the way businesses operate and their products and services.
Wireless communications, including computers, cell phones, and PDAs, are keeping managers, employees, customers, suppliers, and business partners connected in every way possible. E-mail, online conferencing, the Web, and the Internet, are providing new and diverse lines of communication for all businesses, large and small. Through increased communication channels and decreased costs of the communications, customers are demanding more of businesses in terms of service and product, at lower costs. E-commerce is changing the way businesses must attract and respond to customers.
Identify three major new informationsystem trends.
Table 1-1, page 7, outlines new MIS changes and their impact on business. The table is organized by the three dimensions of informationsystems: technology, management, and organizations.
Describe the characteristics of a digital firm.
Significant business relationships with customers, suppliers, and employees are digitally enabled and mediated.
Core business processes are accomplished through...