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Text Preview CHAPTER  1.  Introduction  to  the  Field  of  Organizational  Behaviour highlights
rganizational  behaviour  (OB)  is  the  study  of  what  people  think,  feel,  and  do  in  and  around  organizations.  It  looks  at  employee  behaviour,  decisions, perceptions,  and  emotional  responses.  It  examines  how  individuals  and  teams  in  organizations  relate  to  each  other  and  to  their  counterparts  in  other organizations.  OB  also  encompasses  the  study  of  how  organizations  interact  with  their  external  environments,  particularly  in  the  context  of  employee behaviour  and  decisions.  OB  researchers  systematically  study  these  topics  at  multiple  levels  of  analysis,  namely,  the  individual,  team  (including interpersonal),  and  organization.2

The  definition  of  organizational  behaviour  begs  the  question:  What  are  organizations?    Organizations  are  groups  of  people  who  work  interdependently  toward some  purpose.3  Notice  that  organizations  are  not  buildings  or  government-­registered  entities.  In  fact,  many  organizations  exist  without  either  physical  walls or  government  documentation  to  confer  their  legal  status.  Organizations  have  existed  for  as  long  as  people  have  worked  together.  Massive  temples  dating back  to  3500  BC  were  constructed  through  the  organized  actions  of  multitudes  of  people.  Craftspeople  and  merchants  in  ancient  Rome  formed  guilds, complete  with  elected  managers.  More  than  1,000  years  ago,  Chinese  factories  were  producing  125,000  tonnes  of  iron  each  year.  The  Hudson's  Bay Company  holds  the  distinction  of  being  North  America's  oldest  commercial  enterprise.  Founded  in  1670,  the  once  British-­owned  organization  operated  out  of Winnipeg  as  a  monopoly  and  semi-­government  over  one-­quarter  of  the  continent  for  almost  200  years.4 Notice  that  organizations  are  not  buildings  or  government-­registered  entities.  In  fact,  many  organizations  exist  without  either  physical  walls  or  government documentation  to  confer  their  legal  status.  Organizations  have  existed  for  as  long  as  people  have  worked  together.  Massive  temples  dating  back  to  3500  BC were  constructed  through  the  organized  actions  of  multitudes  of  people.  Craftspeople  and  merchants  in  ancient  Rome  formed  guilds,  complete  with  elected managers.  More  than  1,000  years  ago,  Chinese  factories  were  producing  125,000  tonnes  of  iron  each  year.  The  Hudson's  Bay  Company  holds  the  distinction of  being  North  America's  oldest  commercial  enterprise.  Founded  in  1670,  the  once  British-­owned  organization  operated  out  of  Winnipeg  as  a  monopoly  and semi-­government  over  one-­quarter  of  the  continent  for  almost  200  years.4  organizations  Groups  of  people  who  work  interdependently  toward  some  purpose. Throughout  history,  these  and  other  organizations  have  consisted  of  people  who  communicate,  coordinate,  and  collaborate  with  each  other  to  achieve common  objectives.  One  key  feature  of  organizations  is  that  they  are  collective  entities.  They  consist  of  human  beings  (typically,  but  not  necessarily, employees),  and  these  people  interact  with  each  other  in  an  organized  way.  This  organized  relationship  requires  some  minimal  level  of  communication, coordination,  and  collaboration  to  achieve  organizational  objectives.  As  such,  all  organizational  members  have  degrees  of  interdependence  with  each  other;; they  accomplish  goals  by  sharing  materials,  information,  or  expertise  with  co-­workers. A  second  key  feature  of  organizations  is  that  their  members  have  a  collective  sense  of  purpose.  This  collective  purpose  isn't  always  well  defined  or  agreed on.  Furthermore,  although  most  companies... Show More

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