Abstract. This study examines how e-commerce creates value for firms from the perspective of dynamic capability theory. A theoretical model is proposed and tested using structural equation modeling techniques based on survey data collected from firms that have been using e-commerce in their operations for an average of 4 years and have more than 25% of sales or procurement via ecommerce channels. We find that top management participation is a key contributor to the development of a firm’s potential and realized absorptive capacities. These two forms of absorptive capacity in turn contribute to the firm’s integrative capability, theorized as a form of dynamic capability, which then impacts the firm performance indicators. Different contributions of the two absorptive capacities are delineated, so are the effects of top management on the absorptive capacities. Theoretical and practical contributions of these findings are discussed.
only focuses on either B2C or B2B side of e-commerce. Sustainable competitive advantage is more likely to be acquired if a firm fully integrates its B2B and B2C strategies and operations into comprehensive e-commerce strategy and operations that permeate strategic planning, internal and external business processes, supply chain, and customer service operations, i.e., the entire value chain of the firm. Therefore, the core research questions of this study are: 1) where can firms develop their e-commerce capabilities? and 2) how do these capabilities impact the firms’ performance? To address these questions, we draw on the dynamic capability theory as advanced by Teece et al.  and Eisenhardt and Martin  and posit that a firm’s integrative capability is the core source of its competitiveness in the global e-market. We further argue that this integrative capability is driven by top management participation in e-commerce activities and initiatives, and derived from the firm’s potential and realized absorptive capacities. In the sections that follow, we develop this theoretical thesis and test the hypotheses with survey data collected from 145 firms that have e-commerce as a substantial part of their business operations.
The dynamic capabilities theory  addresses the criticisms of the widely used resource based view (RBV) [ in the strategic management...
...2. Barriers to entry
It has been often said the Internet has leveled the playing field, notably so in the world of E-commerce. At the very first stages of selling items and music products, K-Box® has demonstrated some inevitable barriers to entry.
Getting a license from authority
K-Box® can be free to set up an E-commerce site, design our own layout, display products’ images and label these on the site. People can visually see which type of products K-Box® selling, however, authorities have to check its contents and characteristics whether they might contain illegal pattern or not.
Safe & Secure
We use the latest encryption technology and security procedures to always protect customers’ personal data. We also protect their privacy by not renting or selling their name or personal information to any third parties. We will also never send customers K-Box® marketing emails without their permission. However, the way of convincing our prospective customers to purchase on our site is a very tough challenge. How can we prove our services’ quality to customers? And, how we can get repeat customers? These are questions that we have to carefully consider.
3. Marketing strategies
K-Box® is going to use the most feasible marketing strategies to reach our customers in E-commerce market.
Build a presence on social media platforms
For example, there are many KPOP fan pages established already on...
The Impact of E-commerce Technology Resources and Management Skills On Organization Capabilities In Malaysia
Mutia Sobihah Abd Halim (Corresponding Author) Politeknik Hulu Terengganu, Kuala Berang, Terengganu, Malaysia. Nuru Mazlia Musa Politeknik Hulu Terengganu, Kuala Berang, Terengganu, Malaysia. Ahmad Munir B. Mohd Salleh Embat Faculty of Management and Economy, Universiti Malaysia Terengganu, Malaysia. Wan Abd Aziz B. Wan Mohd Amin Faculty of Social Development, Universiti Malaysia Terengganu, Malaysia. Mohamad Saladin Muda Faculty of Management and Economy, Universiti Malaysia Terengganu, Malaysia. Noor Maizura Mohamad Noor Faculty of Technology and Sciences, Universiti Malaysia Terengganu, Terengganu, Malaysia.
Abstract This study aims to determine the relationship of E-commerce technology resources and management skills on organizational capabilities in the hotel industry in Malaysia and the factors associated with it. Measurement tools for E-commerce technology resources and management skills adapt from Duncan and Bogucki (1995), and Mata, Fuerst & Barney (1995). The findings show the E-commerce capabilities is higher with a mean of 3.23 compared with E-commerce benefit of 3.22. The study also found that Ecommerce management skills with a mean of 3.23 and...
...and the knowledge I gain in University will
help me to succeed in the job field. I
know that over the past four years, I ha
ve developed my skills and learned quite a
lot. For instance, when I study for a test,
it is not just to memorize the material
like I did in high school, but also to unde
rstand the material presented to me. This
method not only helps me get great mark
s on tests, but I now can utilize this
knowledge in my every day life. My fath
er was a big coffee drinker. He drank 6
cups of coffee a day. After my first year
of university, I lear
ned how to research
a topic and present in a simple, effectiv
e manner. I researched
and side effects of drinking coffee and ga
ve this information to him, in the hopes
that he would cut back, which he did.
I have also learned that there ar
e many different ways to learn new
information. For instance, some people
are better learners wh
en they are being
lectured to: others learn better independen
tly, I learn the best when it is hands-
on. For instance, in my organic chemist
ry class, I understood the concepts a lot
better in the laboratory than in class. This as
pect of learning also applies to my life
as a peer helper. When I first became
a peer, there were many procedures, and
formats that I needed to learn. I found it
very difficult to read a hand out, as my
supervisor was lecturing me too. I deci
ded that in order...
Pure Eastern Touch !!!
Region: Asia Pacific
“In Eastern Look We are committed to promote our culture and traditional dressing with new eastern touch”
“Is to lead the industry with greater level of customers satisfaction”
Hierarchy Guides the Work
This product is in line with our business objectives goals and the main business plan. As we are committed to spread and develop cultural harmony and awareness through our traditional dress codes with a new look that promote the eastern look in our fashion industry which is now a day’s adopting pure western look. We hope to be successful in achieving our business goals as stated in our vision and mission statement. Actually we want see our name in every nook and corner of the area through our premium quality stuff, durability that satisfy our present and potential customers and not merely this but a brand loyalty. This actually fits with our business plan as we plan our business:--
Keep alive the dying culture and promote the traditions and values in society considering it as a Cooperate Social Responsibility.
Not to be profit oriented organization on the basis of sales volume but on the basis of customer...
...Impact of Technology in Business – E-Commerce
Since the introduction of the Internet in the 1950’s, development of technology began for use by the military until it was soon introduced to the public for commercial and private use.
Throughout the decades ever since, technology was then on the road to sudden rapid expansion, with a big boom in new hardware, software and internet capabilities such as faster computer speeds, faster internet connections and efficient software.
Convenient services appeared such as E-Commerce (or Electronic Commerce) where internet users become internet customers by purchasing products and/or services online to have them delivered to their front door without having to move, but rather only press a few buttons.
E-COMMERCE With the rapidly advancing technologies that are occurring in modern business, organizations are required to be ready, and able to adapt within their ever-changing environment. It is true across all diverse industries that in order to stay competitive, organizations must be able to utilize the various tools that technology has to offer. Technological factors have been of growing importance, particularly in recent years. A major factor involved in these technology issues is the use of the Internet as a major issue to modern organizations. The Internet has been rapidly growing since its inception and is now...
...first furniture showroom in Sweden in 1953, and now has over 345 stores in 26 countries worldwide. As the importance of online presence grows, IKEA has also launched over 13 successful e-commerce websites in many parts of Europe, UK and the US. It is undeniable that a core reasoning for their continued success is due to their unique business and e-commerce model and solid core values, which will be discussed further in this report.
IKEA’s E-business Model
IKEA’s Target Audience
IKEA’s vision is to offer ‘a wide range of well-designed, functional home furnishing products at prices so low that as many people as possible will be able to afford them.’ Because of their cost focus, they have a very broad target audience of anybody with a price preference, appealing to both business-to-consumer and business-to-business categories. IKEA itself has described its target market as ‘‘young people of all ages’’ (Martenson 1987,p.15) including students who may not be able to travel to the more rural locations of the typical IKEA retail store, low to middle income families who may not be able to visit due to household commitments in the day time, and young urban professionals who may not be able to visit the store during standard store opening hours. In the business-to-business context, IKEA’s e-commerce website targets mainly small to medium businesses from restaurants to hotels...
...The impact of organizational culture on performance
ANGELA SINICKAS: Developing surveys to measure the impact of corporate culture
Corporate culture can help drive business results, but it takes a cultural audit to differentiate which elements of the culture can lead to superior performance. Angela Sinickas conducts employee engagement surveys that are specifically designed to measure the correlation between employee behaviors and attitudes that define an organization’s culture and its financial results. “The key is to ask the right questions,” she says. The questions are developed in two categories: behaviors defining outcomes with financial value and behaviors and attitudes describing inputs that could affect those outcomes.
Two categories of survey questions
1. The first category of questions measures positive behavioral outcomes that the organization needs in order to succeed. Some of these have immediate financial value, such as employees’ ratings of their own productivity or intention to stay with the organization. Other outcome questions are harder to quantify financially, such as self-ratings of employees’ commitment to help the company succeed or the likelihood of recommending their organization as a great employer to their friends. However, all these are specific employee behaviors that define an engaged workforce and will lead to better financial results. 2. The second category...
...ways and avoid electronic commerce.
Traditional commerce can be a better way to sell items that relay on personal selling skills.
Many businesses are using a combination of personal contact enhanced by an online presence to sell items such as high-fashion clothing, antiques, or food
Small purchases over the net would actually increase the cost of doing business due to the fact that the company would have to charge more to re-coup the expense of transferring money. Consumers would rather avoid the time and excess costs.
The nature of a product is basically its brandname reputation in the market. The problem this aspect causes for internet business is the fact that consumers can't physically check the quality of the product online, whereas in traditional business the product is right in front of you and it can be held and checked berfore purchasing.
Shipping profile is difficult for internet business because when you're shipping something heavy/large, you have to pay extra money. So, for businesses that only sell large products, they will be paying extra costs all the time.
RQ2. Figure 1-5 lists roommate-matching services as a type of business that is well suited to a combination of electronic and traditional commerce. In one paragraph, describe the elements of this service that would be best handled using traditional commerce and explain why.
RQ3. Choose one major difference between the first wave and...