EMOTIONAL INTELLIGENCE & EMOTIONAL COMPETENCE
Emotional intelligence is a form of intelligence relating to the emotional side of life, such as the ability to recognize and manage one's own and others' emotions, to motivate oneself and restrain impulses, and to handle interpersonal relationships effectively. Emotional intelligence is originated by Daniel Goleman, psychologist, denoting the cluster of traits/abilities relating to the emotional side of life. The major components of emotional intelligence: knowing our own emotions, managing our own emotions, motivating ourselves,recognizing the emotions of others,and handling relationships.
Emotional competence is a learned capability based on emotional intelligence that results in outstanding performance at work. Our emotional intelligence determines our potential for learning the practical skills based on the five elements : self-awareness, motivation, self-regulation, empathy, and adeptness in relationships. Our emotional competence shows how much of that potential we have translated into on-the-job capabilities. The emotional intelligence capabilities are Independent (each contributes to job performance, Interdependent (each draws to some extent on certain others with strong interactions), Hierarchical (the emotional intelligence capabilities build upon one another, Necessary, but not sufficient (having an emotional intelligence doesn't guarantee the competencies will be demonstrated), Generic (different jobs make differing competence demands. SOCIAL SKILL
Firstly.those who practised social skill usually very good at winning people over.They influenced others effectively.They also use complex strategies like indirect influence to build consensus and support.
Other than that,they are also effective in give-and-take, registering emotional cues in attuning their message.They deal with difficult issues straight forwardly.Listen well, seek mutual understanding, and welcome sharing of information fully are also some of the qualities that they have in social skill.They stay receptive to bad news as well as good too.
Next,those with good social skill can handle difficult people and tense situations with diplomacy and tact.They always spot potential conflict, bring disagreements into the open and help to de-escalate as well as in encouraging debate and open discussion.That is why they orchestrate win-win solutions.
They are also well known with their leadership characteristic.They articulate and arouse enthusiasm for a shared vision and mission.The attitude of guiding the performance of others while holding them accountable is also reflected by them.
Those who have the social skill able to recognize the need to change and remove barriers.They are also able to challenge the status quo to acknowledge the need for change.They may also come out as the champion of the change and enlist others in its pursuit.In the other word, they are the model of changing the expectation of others.
Other than that,they cultivate and maintain extensize informal networks and always seek our relationships that are mutually beneficial.They are good in building rapport and keeping others in the loop.To make and maintain personal friendships among work associates are not that complicated for them.
People with the competency are also bright in balancing a focus on task with attention to relationships.They do not mind to collaborate, sharing plans, information and resources.They are also well known as friendly and cooperative climate.They love to spot and nurture opportunities for collaboration.
They really show and prove themselves with the model team qualities like respect, helpfulness, and cooperation.They draw all members into active and enthusiastic participation.There are no exception at all in building team identity, esprit de corps, and commitment for...
...SOCIALSKILLS TRAINING AND ITS INFLUENCE ON BEHAVIORAL
PROBLEMS OF SELECTED TEENAGERS IN CITY SOCIAL
WELFARE COMPLEX, LUCENA
A Research Proposal
Submitted in partial fulfillment
Of the requirements for the subject
Presented to the Faculty of the
BASIC EDUCATION DEPARTMENT,
St. Anne College Lucena, Incorporated
Chelsy Ann C. Herrera
Annalyn K. Reyes
John Moises G. Villapando
Jules Amiel A. Durante
Statement of the Problem
This study will investigate the influence of the various socialskills training (SST) on behavior modification of selected teenagers in DSWD, Lucena City.
Specifically, it will try to answer the following:
1. What is the socio-demographic profile of the respondents in terms of:
1.3. Cause of being in care of City Social Welfare Complex?
2. What is the factor that greatly affects teenagers’ behavior in DWSD, Lucena City?
3. Is socialskills training has moderate short-term effects or limited long-term effects?
4. What will be the result of the socialskills training implemented in DSWD, Lucena City?
Significance and Validity
The findings accumulated by this study may provide significant benefits to the following groups or individuals:
To the Teenagers, this study will be able to know the factors that affect teenagers’ behavior....
...Social Stories with Children with Autism: How to write a Social Story
Based on Gray, C. (2002) The New Social Story Book
The use of Social Stories was pioneered by Carol Gray in 1991 and is being widely used with children Autistic Spectrum Disorder. Social Stories provide the student with accurate information regarding situations s/he encounters.
Social rules, which can be difficult for children with Autism to understand instinctively, are written down as concrete rules in the form of a story. The stories are written in language that the child uses or can easily understand. Visual supports can be added to Social Stories in order to aid comprehension for the student.
A Social Story is considered as a process that results in a product for a person with autism. First, as a process, a Social Story requires consideration of and respect for the perspective of the person with autism. As a product, a Social Story is a short story defined by specific characteristics that describes a situation, concept, or socialskill using a format that is meaningful for people with Autism. In this way, each Social Story addresses the needs and improves the social understanding of people on both sides of the social equation. The result is often renewed sensitivity of...
...Business Leadership Skills
MGTC90 Fall 2012
Dr. P. Radhakrishnan
Nuo Promise Xu
Page 1 of 17
MGTC90 Fall 2012
Dr. P. Radhakrishnan
Nuo Promise Xu | 996621918
In choosing a focus area for this course, socialskills is chosen. After reviewing academic
literature and combining my personal situation, a behavioral-based improvement plan, together
with progress tracking journal andsocialskills assessment tools, were developed and
implemented. Improvement on socialskills, in terms of positive behaviors frequency and socialskills scores, are very significant. The reason of success and its impact on my life are also
Weekly Progress Tracking Form
In evaluating and forming improvement plan, multiple resources were identified and analyzed
(Cherniss et al., 2010; Sappey & Sappey, 1999; Latham & Saari, 1979; Hickman; Long & Sherer,
1984; Soffer, 2003 and Riggio, 1986). I found that following common patterns for the training
program developed or mentioned above:
All of the trainings involve peer interaction and evaluation by others.
All of the trainings targeted towards managers have presentation, question and answer
and critique components.
All of the trainings are evaluated using a multi-rater assessment tool.
Trainings towards manager...
...Listening and Interpersonal Skills Review
Ahmad Ahmad Muhammad
This paper offers the non-subject specialist an overview of the literature which has influenced the
development of listening and interpersonal skills. It refers to articles, seminal texts and writers within the
field. In order to provide some context, the first section of the review covers some issues relating to the
definition of listening and interpersonalskills and some examples are presented to demonstrate their
interdependence. The importance of these skills within occupational and educational domains is also
The review then goes on to place listening and interpersonal skills in context by exploring historical
perspectives, factors influencing current developments and providing an indication of issues which may
affect future development. The paper introduces different approaches to listening and interpersonal skills
within some key disciplines and considers the extent to which the teaching and learning of listening and
interpersonal skills has been integrated within these discipline. In conclusion we consider emerging themes
relating to advances in technology and widening participation, including the cross cultural agenda.
A glance at the definitions section below will reveal the substantial overlap that exists between this topic and
some of the other...
* Experience in the job - if they already have experience they have a better advantage as they don't need training and they have the knowledge they need to complete the job. For example - if applying to be an administrative assistant experience is preferred as you Employability Skills
* Experience in the job - if they already have experience they have a better advantage as they don't need training and they have the knowledge they need to complete the job. For example - if applying to be an administrative assistant experience is preferred as you know what the overview of the job is and you will not need as much, if any training for the position
* Research in to the job - If they research the job before they go into the interview they will have more idea about the company and will show they have prepared themselves. For example - if applying to be an administrative assistant then reading the tasks needed to complete the job you may be able to learn them and put them on your CV
* Knowledge of the product or service - this is a good insight to have as it shows that you have studied the company and its products and shows you will you have the skills capable of working in the company. For example -
know what the overview of the job is and you will not need as much, if any training for the position
* Research in to the job - If they rEmployability Skills
* Experience in...
...and adjust to the best way of learning. By touching, seeing and hearing individuals can receive, process and keep information in different and unique ways from each other. This assignment discusses the three main ways of learning and their weaknesses and strengths, advantages and disadvantages compared to my own preferred learning style. Also it highlights the factors influencing them and distinguishes the significance of utilizing other learning strategies in order to learn better and faster.
What is a learning style?
A learning style can be characterized as “a certain specified pattern of behaviour and/or performance, according to which the individual takes in new information and develops new skills, and the process by which the individual retains new information or new skills.”
There are several theories with different approaches on detailed categorizing of the learning styles. However, one of them defines the learning styles into three main types: visual, auditory and practical(kinaesthetic). Although classifying the learning styles into three primary groups is over simplified, in contrast to the other theories, mentioned above, it gives an easy practical approach and more clarity on understanding the different strategies of learning.
Factors affecting the Learning Styles:
In order to understand the essence of the learning styles, it must establish what influences them.
The students learning...
Four important skills that will help to create a work environment that great teamwork skills, and each employee is encouraged to work together and participate by giving their input and ideas into the business are:
1. Plan and make decisions with others, as well as informing the leader(manager of certain area of Simply Delicious) of any decisions and ideas employees want put into consideration in helping to further Simply Delicious quality and reputation.
2. Respect the thoughts and opinions of all other employees, whether it be part of the kitchen or front of the shop staff.
3. Being able to understand other people, and to work as a team to be able to relate, communicate, and resolve conflict or situations
4. Each employee should want to be dedicated to their job by encouraging not only themselves but also all other employees to contribute to completing Simply Delicious’ goals.
The training programs Simply Delicious has decided to incorporate within our objectives are On the job training and Internship training
On the job training is a training technique in which employees are given hands on experience with instructions from manager or other trainer. This type of training will allow each employee to gain not only just the communicated knowledge of how each job is performed within Simply Delicious, but it allows for each employee to come into this business...
1. What are three outstanding skills or abilities you have as an effective manager? Why?
2. What are other three skills that are most critical for your personal development as an effective manager?
3. Create an improvement agenda or strategy for fulfilling this set of skills (addressed in question 2).
Many people believe that the expertise is not necessarily good managers. Because who wants to be a good manager, people needs to know self-capacity, their management skills. In my four most essential skills
According to me, developing self-awareness, building relationship by communicating supportively, effective listening and gaining power & influence are the most meaningful skill for me
Test and hone self-knowledge for them
Before start-up, each person should know the strengths and weaknesses of what he means. To do this, it is necessary to review what we know and do not know about the management. Please check their experience and their predecessors see what is beneficial and what point to change. This will help you figure out the good and bad from the past and make use of that knowledge for yourself.
Building relationship by communicating supportively
In my group assignment case, we have a new manager who just get a promotion and he doesn’t have a good relationship with his staff . That was the problem which interrupt his task. So I think building...