p5 unit 3 information systems Essay - 564 Words



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p5 unit 3 information systems

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Text Preview P5 – identify the systems used in an organisation

Management information Systems
The management information system helps the managers with reports by giving them access to the organisations Management information systems MIS: are the computer systems in an enterprise that provides information about its business operations. The management information system is the centrally coordinated system of a computer expertise and management, The MIS is the computerized database of financial information organizes and programed to produce regular reports on operations. At ICT4Students we use MIS to give feedback on our performance and are used to monitor the company as a whole oppose to separate departments so we can check the product sale levels and the rate of refurbishment of products. The MIS helps us to measure our progress to reach our goals.

Transaction processing systems
A transaction processing system meets the data collection and processing and outputting functionalities for operations of a business. This information system collects data from user inputs and then generates outputs on the data that has been collected. In ITC4Students this will be used when customers are shopping online. How it would work is that if a customer bought a product and that was the last one in stock then it would automatically update the system saying it was sold out. If it was a good seller then it would order more. This is great for ICT4Students because it would help them meet the demand without having to employ extra people.

Customer relationship management systems
Businesses use customer relationship systems to synchronise sales and marketing efforts. What this information system does is gather and track customer activities, including the purchasing trends of customers, faulty products and customer services. The customer relationship management systems help the customers if they have any problems with their product or any problems with the service that they received. Also... Show More

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