Managing Information Systems and Electronic Commerce
Businesses are faced with an overwhelming amount of data and information about customers, competitors, and their own operations. The ability to manage this input can mean the difference between success and failure. New digital technologies have revolutionized the information management process.
Data communication networks efficiently carry streams of digital data via telecommunication systems, or networks. The Internet is a gigantic system of networks linking millions of computers around the world. Individuals can subscribe to the net via an Internet service provider, or ISP. The World Wide Web is a system with universally accepted standards for storing, formatting, retrieving, and displaying information, providing user-friendly access to information on the Internet. Intranets are private networks that companies can develop to extend Net technology internally, accessible only to employees of each company.
The rapid growth of information technologies has led to new options for organizational design. Firms have become leaner because networked organizations can maintain electronic information linkages among employees and customers. Operations are more flexible because electronic networks allow businesses to offer greater product variety and faster delivery cycles. Through intranets and the Internet, organizations are engaged in greater collaboration, both among internal units and with outside firms. Geographic separation of the workplace and company headquarters is more feasible and increasingly common. Finally, management processes are improving because managers have rapid access to more information about company activities and easier access to electronic tools for planning and decision-making.
Different information system application programs are available for users at various organizational levels. For knowledge workers and office workers, the possibilities include personal productivity tools such as word processing, document imaging, desktop publishing, computer-aided design, and simulation modeling. Middle managers are often heavy users of management information systems that concern reports, schedules, plans, and budgets. Decision support systems are interactive applications that assist middle and top managers. Executive support systems are quick-reference, easy-access programs that assist upper managers. Specialized users at any level may rely on artificial intelligence and expert systems.
The database is a centralized, organized collection of related data, in digital form, within a computer system. The purpose of the database is to make the data accessible on demand for system users.
1. Explain why businesses must manage information and show how computer systems and communication technologies have revolutionized information management. 2. Identify and briefly describe three elements of data communication networks – the Internet, the World Wide Web, and intranets. 3. Describe five new options for organizational design that have emerged from the rapid growth of information technologies. 4. Discuss different information-system application programs that are available for users at various organizational levels. 5. Briefly describe the content and role of a database and the purpose of database software for information systems.
Opening Case: More Productive Than a Speeding Locomotive
I. Information Management: An Overview
A. Information Systems
II. New Business Technologies in the Information Age
A. The Expanding Scope of Information Systems
B. Electronic Business and Communications Technologies
1. Electronic Information Technologies
a. Electronic Conferencing
2. Data Communication Networks
a. The Internet
b. The World Wide Web
C. New Options for Organizational Design: The Networked Enterprise 1....
...up with the competition. One tool widely used is an informationsystem. Such a system allows businesses to input process and store information. Zappos.com is one of the many businesses that use an informationsystem.
The system that Zappos.com uses is an electroniccommerceinformationsystem. This system allows Zappos.com to provide great customer service, which is the company's mission. Many employees are needed to run the different components of the electroniccommerceinformationsystem, some employees are new and others are seasoned workers. There are managers that train and oversee the production and service provided by employees.
The electroniccommerceinformationsystem has many components. Some workers are in charge of inputting and creating the graphics that appear on the Zappos.com webpage. Other customers are in charge of processing payments and shipping information. A customer must have access to the internet and one of the Zappos.com approved methods of payment to make a purchase.
The use of an electroniccommerceinformationsystem has enabled Zappos.com to be efficient and save money. Unfortunately, should...
...TOPIC InformationSystems LECTURE 9 Data is streams of raw facts representing events occurring in organizations or the physical environment before they have been organized and arranged into a form that people can understand and use. Information is data that have been shaped into a form that is meaningful and useful to human beings. Desired Characteristics of Information Accuracy Clarity Conciseness User Relatedness Relevance Timeliness What is an InformationSystem An informationsystem can be defined technically as a set of interrelated components that collect (or retrieve), process, store, and distribute information to support decision making and control in an organization. In addition to supporting decision making, coordination, and control, informationsystems may also help managers and workers analyze problems, visualize complex subjects, and create new products. TYPES OF INFORMATIONSYSTEMS Transaction Processing Systems Transaction processing systems (TPS) are the basic business systems that serve the operational level of the organization. A transaction processing system is a computerized system that performs and records the daily routine transactions necessary to conduct business. Examples are sales order entry,...
...this crash as they were able to generate good income. Following 2000, many companies came into existence with new ideas on how they can utilize the Ecommerce potential at its maximum.
Role of E-Commerce in the modern Business:
1. You can buy and sell almost everything at your doorstep with the magic of e-commerce in this 21st century which will be known for information revolution. E-commerce has changed your lifestyles entirely because you don’t have to spend time and money in travelling to the market. You can do your e-payments with the help of e-commerce.
2. You can pick up the pace of your online business with the help of e-commerce application development and web development solutions. The ecommerce solutions offer many advantages as follows:
3. E-commerce is one of the cheapest means of doing business as it is ecommerce development that has made it possible to reduce the cost of promotion of products and services.
4. There is no time barrier in selling the products. One can log on to the internet even at midnight and can sell the products at a single click of mouse.
5. The on-time alerts are meant for the convenience of the consumers and inform the consumers about new products.
Role of E-commerce in the Social environments:
1. The major role of social media in E-Commerce is to promote brand awareness.
2. Social media helps passively...
Management InformationSystem (MIS)
In my words, Management InformationSystem is a digital, or computer based tool, which provides managers of all levels, as well as regular employees, with information crucial to perform their tasks more effectively.
Management InformationSystems are used especially by managers and they help them with different areas of their work:
gathering needed information
evaluation of processes
Management InformationSystems combine information from various dimensions or branches of the company or organization, such as:
Some synonyms for MIS are as follows:
Management Information Services
Some examples of Management InformationSystems:
CFM (Car Fleet Management)
CRM (Customer Relationship Management)
ERP (Enterprise Resource Planning)
Examples of MIS
car fleet management (cfm) and customer relationship management (crm)
CFM: System that helps to control how cars are used in a company. Driving performance, fuel usage but also sales performance and efficiency.
USOS Web: Internet platform, used to help students to enrol courses and contact professors, without coming to the actual...
...03/01/2000 to 08/31/2000
Supervisor at Karlsruhe University of Applied Sciences:
Supervisor at ISB GmbH:
Prof. Klaus Gremminger
Prof. Dr. Lothar Gmeiner
Dipl.Inform. Ralph Krause
I have written this thesis independently, solely based on the literature and tools mentioned in the chapters and
the appendix. This document - in the current or a similar form - has not and will not be submitted to any other
institution apart from the Karlsruhe University of Applied Sciences to receive an academical grade.
I would like to thank Ralph Krause and Gerlinde Wiest of ISB GmbH for their support over the last six
month, as well as Peter Heil and Frank Nielsen of Heidelberger Druckmaschinen AG for providing information and suggestions for the requirements analysis. Acknowledgements also go to Christian Schenk for his
MiKTEX distribution and the Apache group for their XML tools. Finally, I would like to thank Professor
Klaus Gremminger of the Karlsruhe University of Applied Sciences for his supervision of this thesis.
Karlsruhe, 3rd of September, 2000
1.1 Document conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
1.2 Subject of this thesis . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
1.3 Rough schedule . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
...requirements for developing and managing a comprehensive Management Informationsystem for an organisation.
In today's business environment it is getting harder and harder for organisation's to not only survive but to compete against other organisation's. Information technology plays a big part in helping companies compete and survive. Companies that have branches or franchises need to make sure that they can communicate with the head office so that orders can be passed down. Most of a mangers time is spent
1 Passing information and ideas upwards to senior management to aid their decision making
2 Providing other department managers with information which will help them do their jobs more effectively
3 Passing information down wards to subordinates
4 Conveying attitudes or creating them
5 Receiving and interpreting facts and data
6 Communicating with people out sides the company e.g. suppliers.
The manager needs resources to aid him with the task mentioned above.
Management informationsystems and decision support systems are two such resources.
Computers and informationsystems play critical roles in the operation of most organisations. All organisations, from factories to banks, are highly dependent on information for their day-to-day operations. The vast quantity of...
...are also those who gather crucial information and act on them quickly. Making informed business decisions enables businesses to accomplish their business growth and enables them to utilize the information to their competitive advantage. An adequate infrastructure that provides information across the business is needed to execute this vision.
Information technology is needed to facilitate the creation of integrated managementinformation. It is crucial in improving coordination and access to information across all business units and allows more effective management of task interdependence. Enterprise resource planning is business management software. It usually consists of integrated applications. This is used to collect, manage, store and interpret data from all business activities that includes: cost, manufacturing, product planning, service delivery, Marketing and sales, inventory management and even shipping and payment.
EPR provides an integrated view of the business core processes and often in real time. This is done by usage of common databases maintained by a database management system. ERP also tracks the business resources (raw materials, cash, and production capacity) and also the status of business commitments (purchase orders, supply orders and payroll) the applications that make up the system shares data across various departments. It...
A term paper submitted to
Engr. Camilo Polinga
In partial fulfillment of the requirement in CENG26
Vidamo, Steeven Sean P.
CAVITE STATE UNIVERSITY
This research work entitled “ManagingInformation” prepared and submitted by; Steeven Sean P. Vidamo, in partial fulfillment of the requirements in CENG 26 (Engineering Management) is hereby accepted.
Engr. Camilo Polinga
The researcher, Steeven Sean P. Vidamo, was born on September 18, 1992 in Imus, Cavite. He is the eldest among the three children of Michael Vidamo and Sheryl P. Vidamo. He finished his primary education in Imus Pilot Elementary School in Imus, Cavite and secondary education in Imus Institute in Imus, Cavite as well.
He is now taking up Bachelor of Science in Computer Engineering in Cavite State University- Main Campus.
This term paper is wholeheartedly dedicated to his parents who have been his inspiration throughout all his endeavours, and to God, who continuously gives him wisdom and strength in his journey in life.
The researcher would like to express and extend his deep gratitude to all the people who offered him support and helped him to complete this term paper.
First of all, he would like to...