1) As discussed in the chapter opening case, the Yankees' use of information systems in their new stadium can be seen as an effort to achieve which of the primary business objectives? A) Operational excellence
C) Customer and supplier intimacy
D) Improved decision making
2) Journalist Thomas Friedman's description of the world as "flat" referred to: A) the flattening of economic and cultural advantages of developed countries. B) the use of the Internet and technology for instantaneous communication. C) the reduction in travel times and the ubiquity of global exchange and travel. D) the growth of globalization.
3) The six important business objectives of information technology are: new products, services, and business models; customer and supplier intimacy; improved decision-making; competitive advantage; operational excellence, and: A) flexibility.
C) improved business practices.
D) improved efficiency.
4) The use of information systems because of necessity describes the business objective of: A) survival.
B) improved business practices.
C) competitive advantage.
D) improved flexibility.
5) Which of the following choices may lead to competitive advantage (1) new products, services, and business models; (2) charging less for superior products; (3) responding to customers in real-time? A) 1 onlyB) 1 and 2
C) 2 and 3D) 1, 2, and 3
6) Verizon's implementation of a Web-based digital dashboard to provide managers with real-time information such as customer complaints is an example of: A) improved flexibility.
B) improved decision-making.
C) improved efficiency.
D) customer and supplier intimacy.
7) The move of retail banking to use ATMs after Citibank unveiled its first ATMs illustrates the information system business objective of: A) improved efficiency.
B) customer and supplier intimacy.
D) competitive advantage.
8) An information system can be defined technically as a set of interrelated components that collect (or retrieve), process, store, and distribute information to support: A) decision making and control in an organization.
B) communications and data flow.
C) managers analyzing the organization's raw data.
D) the creation of new products and services.
9) The three activities in an information system that produce the information organizations use to control operations are: A) information retrieval, research, and analysis.
B) input, output, and feedback.
C) input, processing, and output.
D) data analysis, processing, and feedback.
10) Order data for baseball tickets and bar code data are examples of: A) raw input. B) raw output.
C) customer and product data.D) sales information.
11) The average number of tickets sold daily online is an example of: A) input.B) raw data.
C) meaningful information.D) output.
A) is feedback that has been processed to create meaningful information. B) is information that is returned to appropriate members of the organization to help them evaluate the input stage. C) transfers raw data to the people who will use it or to the activities for which it will be used. D) transfers processed information to the people who will use it or to the activities for which it will be used.
13) Converting raw data into a more meaningful form is called: A) capturing.B) processing.
C) organizing.D) feedback.
14) An example of raw data from a national chain of automobile stores would be: A) average of 13 Toyotas sold daily in Kentucky in 2007.
B) 300 Toyota RAV4s sold during fourth quarter 2007 in Kentucky. C) 1 Toyota RAV4 sold January 7, 2008 in Louisville, Kentucky - $28000. D) annual sales of Toyota RAV4s increased 2.4 percent.
15) Electronic computers and related software programs are the technical foundation, the tools and materials, of: A) all business procedures.
B) information accumulation.
C) modern information systems.
...ASSIGNMENT - 1
DEFINE MANAGEMENTINFORMATIONSYSTEM? DISCUSS ITS OBJECTIVES.
Organized approach to the study of information needs of a management at every level in making operational, tactical, and strategic decisions. Its objective is to design and implement man-machine procedures, processes, and routines that provide suitably detailed reports in an accurate, consistent, and timely manner. Modern, computerized systems continuously gather relevant data, both from inside and outside the organization. This data is then processed, integrated, and stored in a centralized database (or data warehouse) where it is constantly updated and made available to all who have the authority to access it, in a form that suits their purpose.
Objectives of MIS:
• How is the market currently allocated?
• Which are the competitors product offer to hold share in the market?
• Pros and cons of this product
• Customer set of each of these products
• Money spent in advertising
• In what stage of the product life cycle in each product.
DISCUSS THE ROLE OF MANAGEMENTINFORMATIONSYSTEM IN THE ORGANISATION STRUCTURE?
* The role of the MIS in an organization can be compared to the role of heart in the body. The information is the blood and MIS is the heart. In the body the heart plays the role of supplying pure blood to all the...
...(a) Discuss the challenges and opportunities that business managers face in managing informationsystem and information technologies.
(b) Describe all the components and resources of an informationsystem.
ManagementInformationSystem - Information Technology
Managementinformationsystem ormanagementinformation services, and pronounced as separate letters, MIS refers broadly to a computer-based system that provides managers with the tools for organizing, evaluating and efficiently running their departments. In order to provide past, present and prediction information, an MIS can include software that helps in decision making, data resources such as databases, the hardware resources of a system, decision support systems, people management and project management applications, and any computerized processes that enable the department to run efficiently.
Within companies and large organizations an MIS can include software that helps in decision making, data resources such as databases, the hardware resources of a system, decision support systems, people management and project management applications, and any...
...Examination Paper : Semester II IIBM Institute of Business Management Examination Paper ManagementInformationSystems Section A: Objective Type (30 marks) This section consists of Multiple choice questions and Short Note type questions. Answer all the questions. Part one questions carry 1 mark each & Part two questions carry 5 marks each. MM.100
Part one: Multiple choices: 1. ManagementInformationSystem is mainly dependent upon: a. Accounting b. Information c. Both ‘a’ and ‘b’ d. None of the above 2. The most important attribute of information quality that a manager requires is: a. Presentation b. Relevance c. Timeliness d. None of the above 3. Human Resource InformationSystems are designed to: a. Produce pay checks and payrolls reports b. Maintain personnel records c. Analyze the use of personnel in business operations d. Development of employees to their full potential 4. Operational Accounting System include: a. Inventory control b. Cost accounting reports c. Development of financial budgets and projected financial statements d. None of the above 5. EIS stands for: a. Executive InformationSystem b. Excellent Info System c. Excessive InformationSystem d. None of the above
IIBM Institute of Business...
Restaurants are built of complex systems for buying, storing, preparing and selling food. The well-being of a restaurant depends on its managementinformationsystems, which coordinate everything from scheduling personnel to customer service. Restaurant managementsystems can help to create an ambiance. Restaurant managementinformationsystems should make a restaurant more profitable as well as a better place for customers to eat.
The manager must be able to determine prices and schedules, make forecasts, perform an ongoing audit of inventory and other company assets, and monitor performance. More and more managers are turning to the computer to provide this information on a timely basis
DFD for restaurants
The restaurant uses an informationsystem that takes customer orders, sends the orders to the kitchen, monitors goods sold and inventory, and generates reports for management.
The Restaurant Managementsystem must consists of the following modules to implement a efficient and reliant MIS.
1. General Ledger
The General Ledger module is the center of the accounting system. It is a powerful yet easy to use module that can accommodate a single unit restaurant as well as a large multiple unit...
...between managementinformationsystems (MIS) and information technology (IT)?
Managementinformationsystems (MIS) deals with the coordination and use of information technology. MIS plans for, develops, and manages the use of information technology tools to help people perform tasks related to information processing and management in their personal lives, careers, and/or just for every day actions when working with information. MIS helps get the right information technology and right information into the hands of the right people at the right time.
2. What is the relationship between data, information, business intelligence (BI), and knowledge?
Data, information, and business intelligence all build on each other. Information is the more complete picture of multiple data points, while business intelligence extends information in order to give the ability to make effective, important, and often-strategic decisions. With this information and intelligence an individual can develop into a technology-literate knowledge worker or an information-literate knowledge worker to be a more efficient and better understand problems and opportunities in their organization.
3. How does the...
...InformationSystem plays an influential role in determining the success of an organisation. The function of the informationsystem is to collect, store and process data into information, through the assistance of a set of interrelated components. The processed information is later distributed to support decision making in an organisation (Oz, 2006). Informationsystem can be decomposed to two main elemental subsystems namely as Accounting InformationSystem (AIS) and ManagementInformationSystem (MIS). AIS mainly process financial transactions of an organisation. However, it also processes some non-financial transactions that have a direct impact on the financial transactions. Contrastingly, MIS primarily process non-financial transactions which cannot be processed by AIS. Accordingly, AIS is rightly considered to be the subsystem of MIS. The common objectives of both the informationsystem are to support the management’s stewardship function, decision making and day to day functioning of the organisation (Hall, 2008).
The functions of AIS are generally processed through three subsystems namely, Financial Reporting System (FRS), Transaction processing System (TPS) and Management Reporting...
...Study of soft drinks” POST GRADUATION DIPLOMA IN MANAGEMENT (Session: 2010-2012) Submitted By: Shiva Bhardwaj EBS ID- 0101PG009 ERA BUSINESS SCHOOL DWARKA SEC -9 NEW DELHI PREFACE Research report is an integral part of management course
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Mis Case Study - Wsc
Best Practice : MIS Customer Service Weirton Steel Corporation (WSC) undertook a ManagementInformationSystems (MIS) outsourcing initiative to improve its performance in this critical area. The internal evaluation revealed that the primary problems were lack of accountability for project priorit
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MANAGEMENTINFORMATIONSYSTEMS Course Code: MBAMS 10201 Credit Units: 03 Course Objective: InformationSystems (IS) enables new approaches to improve efficiency and efficacy of business models. This course will equip the students with understanding of role, advantages and components of an Informa
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Project Management Journal
September 2010 Volume 41,...
MBA (2012 – 2014)
Case Study [Small Group Task]
Aim of the Component:
1. To develop an understanding of the nature and impact of informationsystems and related technologies upon organizations in general and on the decision making process;
2. To study the current trends in IS/IT, especially e-business/e-commerce and to understand the implications of these trends on people and organizations;
3. To become familiar with the process of making informed and insightful decisions concerning the use of information technologies and tools to achieve business goals and objectives:
4. To understand how IT can be used in generating competitive advantage to meet the strategic goals of a business.
5. To enhance the ability to present your ideas with others in a small group
Each two people group has to read the Case Study assigned to them (refer to the excel sheet provided) and do the following:
1. Type in a word document answer to the questions in the end of the case study including MIS in Action (or the additional information if MIS in Action not present in the case) and send it to me through email
2. In front of the class (on the day assigned) present the summary of the case and discuss the answers to the questions
3. Discuss MIS in Action
Addition information (if MIS in Action is not there in the...