MANAGEMENT INFORMATION SYSTEMS ASSIGNMENT
CHAPTER 2 “GLOBAL E-BUSINESS:
HOW BUSINESS USE INFORMATION SYSTEMS”
ANGGITA REBBICA HAMIDYA
040912196 – ENGLISH CLASS
DEPARTMENT OF MANAGEMENT
ECONOMIC AND BUSINESS FACULTY
* BUSINESS PROCESS AND INFORMATION SYSTEMS
Business processes are Manners in which work is organized, coordinated, and focused to produce a valuable product or service. They are concrete work flows of material, information, and knowledge—sets of activities. They are also refer to unique ways to coordinate work, information, and knowledge, and the Ways in which management chooses to coordinate work. Many Business Processes may be tied to functional area or be cross-functional •Businesses can be seen as collection of business processes. Business processes may be assets or liabilities
Information technology enhances business processes in two main ways: 1. Increasing efficiency of existing processes
Automating steps that were manual
2. Enabling entirely new processes that are capable of transforming the businesses Change flow of information
Replace sequential steps with parallel steps
Eliminate delays in decision making
* Types of Business Information Systems
Systems from a FUNCTIONAL PERSPECTIVE
1. Sales and marketing systems
Functional concerns: Sales management, customer identification market research, advertising and promotion, pricing, new products Examples:
•Order processing (operational level)
•Pricing analysis (middle management)
•Sales trend forecasting (senior management)
2. Manufacturing and production systems
Functional concerns: Managing production facilities, production goals, production materials, and scheduling Examples:
•Machine control (operational management)
•Production planning (middle management)
•Facilities location (senior management)
3. Finance and accounting systems
Functional concerns: Managing financial assets (cash, stocks, etc.) and capitalization of firm, and managing firm’s financial records Examples:
•Accounts receivable (operational management)
•Budgeting (middle management)
•Profit planning (senior management)
4. Human resources systems
Functional concerns: Identifying potential employees, maintaining employee records, creating programs to develop employee talent and skills Examples:
•Training and development (operational mgmt)
•Compensation analysis (middle mgmt)
•Human resources planning (senior mgmt)
Systems from a CONSTITUENCY PERSPECTIVE
1. Transaction processing systems: supporting operational level employees * Perform and record daily routine transactions necessary to conduct business Examples: sales order entry, payroll, shipping
* Allow managers to monitor status of operations and relations with external environment * Serve operational levels
* Serve predefined, structured goals and decision making
2. Management information systems and decision-support systems: supporting managers Management information systems
* Serve middle management
* Provide reports on firm’s current performance, based on data from TPS * Provide answers to routine questions with predefined procedure for answering them * Typically have little analytic capability
Decision support systems
* Serve middle management
* Support nonroutine decision making, Example: What is impact on production schedule if December sales doubled? * Often use external information as well from TPS and MIS * Model driven DSS: Voyage-estimating systems
* Data driven DSS: Intrawest’s marketing analysis systems
3. Executive support systems: supporting executives
* Support senior management
* Address nonroutine decisions requiring judgment, evaluation, and insight * Incorporate data about external events (e.g. new tax laws or competitors) as well as summarized information from internal MIS and DSS Examples: ESS that provides minute-to-minute...
In my words, ManagementInformationSystem is a digital, or computer based tool, which provides managers of all levels, as well as regular employees, with information crucial to perform their tasks more effectively.
ManagementInformationSystems are used especially by managers and they help them with different areas of their work:
gathering needed information
evaluation of processes
ManagementInformationSystems combine information from various dimensions or branches of the company or organization, such as:
Some synonyms for MIS are as follows:
Some examples of ManagementInformationSystems:
CFM (Car Fleet Management)
CRM (Customer Relationship Management)
ERP (Enterprise Resource Planning)
Examples of MIS
car fleet management (cfm) and customer relationship management (crm)
CFM: System that helps to control how cars are used in a company. Driving performance, fuel usage but also sales...
COMPONENTS OF A BUSINESS
A business is a formal organization whose aim is to produce products or provide services for a profit – that is, to sell products at a price greater than the costs of production.
ORGANIZING A BUSINESS: BASIC BUSINESS FUNCTIONS
The decision of what to produce is called a strategic choice because it determines your likely customers, the kind of employees you will need, the production methods and facilities needed, the marketing themes, and many other choices.
The five basic entities in a business with which it must deal are: suppliers, customers, employees, invoices/payments, and, of course, products and services.
The actual steps and tasks that describe how work is organized in a business are called business processes.
A logically related set of activities that define how specific business tasks are performed.
Also refer to the unique ways in which work, information, and knowledge are coordinated in a specific organization.
Manufacturing & Production
Assembling the product
Checking for quality
Producing bills of materials
Sales & Marketing
Making customers aware of the product
Selling the product
Finance & Accounting
Creating financial statements
Managing cash accounts
Evaluating employees’ job performance
Enrolling employees in...
...difference between information technology and informationsystems?
Information Technology (IT), in general, it is the acquisition, processing, storage and dissemination of digitized information that often represented technically as “Data” through electronics-based media built upon the disciplines of computing and telecommunications. The information technology, in its raw form, it comprises of Hardware, Software, the platforms to support both, communication networks and protocols.
InformationSystems (IS) is a bridge for both the business field and the computer science field. It is a combination of hardware, software, infrastructure and trained personnel organized to facilitate planning, control, coordination, and decision making in an organization. The Informationsystems are supported by the theoretical foundations of management social science, information theories and information technology.
1) Origin: Information technology can be considered as a subset of informationsystems. It deals with the technology part of any informationsystem, and as such deals with hardware, servers, operating systems and software etc.
A system is always a combination of people,...
...and strong track record of bringing innovation and excellent customer service. Maxis Call Centre was awarded the ‘Best of the Best’ honor at the 2012 Customer Relationship Management and Contact Centre (CCAM) Annual Awards. They are the only service provider that awards scholarships to children of their own postpaid customers. Maxis Berhad had awarded as Malaysia’s Top Ten Companies: Ranked 1 – Asia’s 200 Most Admired Companies, The Wall Street Journal Asia in 2006.
Morten Lundal was appointed as a Director of Maxis on 1 October 2013. Maxis Berhad currently is streamlining its organisational structure into four business areas, each with its respective head in order to strengthen their core business areas for future growth. The first area, enterprise solutions, it manages the company’s enterprise, government and SME business. For the second area is about consumer business. It is responsible for the end-to-end management of all mobile and fixed business for the consumer segment. Sales and service, the third area, focuses on customer service and channel and supply chain management while the fourth, digital services, oversees the development of Maxis’ innovative digital media and cloud-based services including mobile apps. The four business areas will be supported in their day-to-day operations by the information services, network, finance, human resources, corporate affairs, regulatory & government affairs and legal...
INFORMATION TECHNOLOGY FOR MANAGERS
Thanks to the rapid development of technology, Internet is being used widely, which is a good background for the breakout and development of e commerce in the near future.
Group buying, a kind of e-commerce, started in US and then has developed everywhere in the world. It has been developing gradually in Vietnam since 2010.
The study will present this model in the world and also in Vietnam, interpret its success and weakpoints, set up a new business model.
This model is not just a business but a combination of trade and technology.
OVERVIEW OF NHOMMUA
1.1 Company description
NHOMMUA established in October 2010, is a subsidiary of a German group- Rebate Network investing in Asia which is also the host of DiaDiem.com website. It is now making up 35,89% of the market with very remarkable total revenue of 225,589 m VND. NhomMua gets Alexa rate as 14.753. (1/6/2011)
NhomMua is now considered the most successful group buying in Vietnam as it provides costomers in Ho Chi Minh City, and Ha noi with high quality goods or services with very high discount rate even up to 90%. The number of members has increased up to 500,000 now and about 4million people access this website everyday.
“THE CONCEPT OF INFORMATIONSYSTEM”
Submitted to :-
K.S.School of Business Management
Submitted by :- 4th Year M.B.A. – A
Vrutika Gandhi – 4019
Priyal Jain – 4022
Sagar Mal – 4030
Jaimini Parmar – 4044
Parag Patel - 4050
Information is an increment in knowledge: it contributes to the general
framework of concepts and facts that we know. Data are only the raw
facts, the material for obtaining information. Informationsystems use data
stored in computer databases to provide needed information. A database is
an organized collection of interrelated data reflecting a major aspect of a
An informationsystem is a specific type of system in general. A system is
a set of components (subsystems) that operate together to achieve certain
objectives. The objective of an informationsystem is to provide the
appropriate outputs to the members of the organization.
Informationsystems have become the backbone of most organizations. In
almost every sector—education, finance, government, health care,
manufacturing, and businesses large and...
...SEKE DISTRICT EDUCATION
FORM ONE PLACE SYSTEM
Student no MIG008
Supervised by: Mr Mataga
This project documentation is submitted in partial fulfilment for the requirement of the Diploma in ManagementInformationSystems
CHAPTER ONE: INTRODUCTION
Harare metropolitan province is under ministry of primary and secondary education which specialises in educating every child in Zimbabwe without considering race and or disability. The ministry is currently using a traditional way of enrolling form one pupils. This system is creating unnecessary increase in parent’s expenditure. Parents have to travel from one school to the other searching for form one places for their children.
Most of the schools even charge a non refundable 20dollars as entrance test fee per child. The ministry is now going through a phase of change from the above mentioned old system to the new system. The system will improve the current working conditions, increase efficiency and convenience and also lessen the tiresome of hoping from school to school in search for form one places. The new system will record all the boarding and day form one places for all schools in the Harare metropolitan province, name of the schools, fees to be paid, locality, subjects being offered, school facilities being offered, school...
...make our lives easier? This is what we are being led to believe. But is it truly the case? In today's society many people are finding it harder to concentrate on the job, at home or school because of the constant information flow. We are now required to continuously educate ourselves with the latest technological tools making it more challenging to focus on accomplishing the mission. Module 1 Case states, “Information overload! The phrase alone is enough to strike terror into the hardiest of managers; it presages the breakdown of society as we know it and the failure of management to cope with change.” During this module I will discuss information overload and how it has become a problem requiring additional time and energy to research information that may not be necessary. I will also discuss how we people should deal with information overload by limiting the amount of time they spend on information tools learning to organize what they learn.
Search Engines provide us with a wealth of information. Information that we need and information we don’t need. This causes us to become inundated with more information than we can use. Networked Information should simplify and expedite our research time. For some this is not always true. The information available on the internet...