* 2.1 SCOPE
* 2.2 OBJECTIVES
* 2.3 BACKGROUND OF THE COMPANY
* 2.4 Vision Statement
* 2.5 Mission Statement
3 MAIN BODY
3.1 Strategy Assessment of Apple
* 3..1.1 Strategy and key strategy components
* 3.1.2 Operational Excellences
* 3.1.3 Market Sustainability
* 3.1.4 Competitive edge
* 3.1.5 Current performances of the strategy
* 3.1.7 Potential opportunity for improvement
* 3.1.6 Organizational gap analysis
3.2 Knowledge Assessment of Apple
* 3.2.1 Current applied stage of Knowledge Management Concept? * 3.2.2 The key tacit knowledge needed to support the business strategy * 3.2.3 Key challenges to manage tacit
* 3.2.4 Tacit knowledge residing to date
* 3.2.5 The Company’s Knowledge strategy
* 3.2.6 The gaps between Business strategy and Knowledge strategy
1.0 EXECUTIVE SUMMARY
There is a growing recognition in the business community about the importance of knowledge as a critical resource for the organization. In this new economy, individuals and companies are obliged to focus on maintaining and enhancing their knowledge capital in order to innovate. Their ability to learn, adapt and change become a core competency for survival. Apple is an American Based Company, which is famous in manufacturing the “Computers and peripherals ” products, It has its roots in some of the other countries which have different culture, diverse human nature, different work-force caliber and different business streamline. As a knowledge management consultant this report focuses on the assessment of the feasibility of implementing an integrated Knowledge Management System. In the highlights of this ultimate usage of Knowledge Management, this report consists of some basic or primary issues such as: Productivity and Quality, Global Competition, Diversity in Culture, The caliber of the Workforce and Business Streamline. This report also gives a brief overview of some other knowledge transferring related issues. Some of us might think and believe that tacit knowledge can be transferred through one to another, but other have sufficient proof according to some famous sociological and anthropological statements which say that “tacit knowledge cannot be transferred” unless others will experience the same what that person is experiencing. And there are also some thoughts that whether Can human interaction be substituted by a technological system or not?
Apple is a publicly owned Fortune 100 company based in Cupertino, California. The firm operates primarily in the personal computer industry of the wider technology sector. Apple designs, produces, and sells a line of personal computers as well as mobile phones, portable digital media devices, software, and related peripherals and accessories. The firm sells internationally though a mix of direct sales, online and retail stores, wholesalers, and resellers. The scope of Apple is broad targeting customers ranging from unsophisticated beginner users to specials needs power-users. Apple is in the technology sector, and because of the wide scope of its products and services has expanded from the computer industry into peripherals and the digital entertainment industry.
Apple believes a high-quality buying experience with knowledgeable customers who can convey the value of the Company’s products and services greatly enhances its ability to attract and retain the world. Throughout its history, the Company has focused on the use of technology in the real life of mankind and has been committed to delivering tools to help mankind for teaching and learning. It has put goals in place to continuously move straight implemented strategies to complete these objectives and ensured that the exact marketing, financial and operational structures are in place to put the strategies.
...Higher School of Economics
National Research University, Perm
Knowledge Chain in Rosatom Corporation: strengths and weaknesses (on the base of the book «Rosatom is Sharing Knowledge»)
Executed by the students:
Introduction ………………………………………………………………………..3Knowledge Chain in Rosatom Corporation: strengths and weaknesses…………...4
For the past several decades knowledge has become extremely important asset of a company. Nowadays large organizations and even small companies have to address the issues of KnowledgeManagement in order to increase flexibility and efficiency, reduce lead time and involve people as much as possible. As it was mentioned in 1996 by McKern [1; 13-18], the major forces of change are the following: globalization, higher degrees of complexity, new technologies, increased competition, changing client demands, and changing economic and political structures. So companies are starting to understand that the core and sustainable resource of competitive advantages are their employees. In other words all the...
...This is a summary of Knowledgemanagement and organizational culture: a theoretical integrative journal by Rajnish Kumar Rai, a police officer who at the time was based at the Indian Institute of Management, Ahmedabad India. For this research, he used a conceptual method by comparing previous findings and thoughts.
At first, the author underlines the importance of knowledge in today’s rapid changing world and how most of the experts agree on the continuous improvement of knowledge as one of the most critical factor for an organization to survive, and knowledgemanagement takes a large part in it. Furthermore, recognizing and understanding the linkage between the knowledge creation and the organization values are what the organizations should be doing first before applying the knowledgemanagement in the organization. A mismanagement of knowledge creation will lead the organization not into an innovation but confusion. Unfortunately, this important part, the knowledge creation, does not have a framework for an effective and systematical approach to be used in different type of organizations. There are a lot of theories that support this idea but they do not have a practical approach of how to be implemented.
Subsequently, the author acknowledges that many researches supported the theory...
...1. Company Overview
1.1. Business Overview
Mystique is currently involved in fashion clothing business. Unlike other clothing companies, Mystique owns all of its retailing, designing and manufacturing operations. It sells a range of women’s and men’s clothing which aims to give a personalised and satisfaction experience to its customers. The business’s headquarters is located in India but the entire Sri Lankan management is handled in Sri Lankan and currently it has 4 outlets in Colombo and Kandy.
1.1.1. Product Overview
Figure : Mystique’s Product
Currently Mystique is targeting mainly on causal and party ware for both customer segment. It provides a right quality product for an affable cost which can be effort by working class to upper uppers. Based on the design and material quality the price of the product varies.
1.1.2. Service Overview
Figure : Mystique's Services
All our products will be serving the current client’s requirements. In order to serve our customer better, we provide other services which are mentioned in the above figure. Exchange and return, reservation and customer services are provided by our retailer outlet team and the promotion are decided by our marketing team (refer organisational structure).
1.2. Vision and Mission
Vision – To make consistent design improvements based on the emerging trends that will enhance customer satisfaction.
Mission – “Build a unique portfolio of branded, trendy and unique...
...Management and Leadership at ToyotaMotor Corporation
January 17, 2010
Management and Leadership at ToyotaMotor Corporation
ToyotaMotor Corporation (TMC) is one of the leading automobile manufacturers in the world. The name itself inspires trust in the brand and for many people around the world, purchasing a vehicle manufactured by Toyota is also a sound investment. In 1933 Toyoda Automatic Loom Works, Ltd established the Automobile Department. In 1935 the first A1 prototype passenger car and the G1 truck were made at Hinode Motors and in 1937 ToyotaMotor Co. Ltd was launched (Company, 2011).
These are the facts, but to understand the culture of Toyota, one must first have a modicum of understanding the culture in which its founder was born and in which the company itself evolved. One cannot look at Toyota from a Western point of view and understand the culture developed from an Eastern point of view. This essay is written to explain the differences in management and leadership at Toyota, to identify the roles and responsibilities of each, to evaluate the effect of globalization, and to propose approaches for organizational managers and leaders to create and maintain a healthy...
...IS STRASSMANN’S ‘KNOWLEDGEMANAGEMENT’ AN IMPORTANT METRIC
By: Masoud. Noordeh (DBA student)
In today’s dynamic business environment, Knowledgemanagement systems facilitate organizational learning and knowledge creation. They are designed to provide rapid feedback to knowledge workers and significantly improve business performance. This paper examines the concept of knowledgemanagement metric from the view point of Paul Strassmann.
Keywords: Knowledge, Performance Management Metric, KnowledgeManagement.
Knowledgemanagement has become one of the major performance management and companies have embraced the concept and invested in systems, people, and information technologies to this purpose. On the other hand, there has been the pressure to move away from the traditional performance management metrics which are considered to be ‘backward looking accounting based performance measurement systems’ that only focuses on traditional cost accounting (Bourne et al. 2000).
Knowledgemanagement has been introduced by Strassmann (1999), Drucker (1995), and others as an important metric for measuring performance. According to Knapp (1998), Knowledgemanagement transfers...
ByAmr Badrawy |
Definition of knowledgeknowledge is the ability of an actor to respond to a body of facts and principles accumulated over a
period of time
Definition of Knowledgemanagement
a multi-disciplined approach to achieving organizational objectives by making the best use of knowledge. KM focuses on processes such as acquiring, creating and sharing knowledge and the cultural and technical foundations that support them.
A more simple definition is that knowledgemanagement is the process through which organizations generate value from intellectual and knowledge based assets
The development of KnowledgemanagementKnowledge began to be viewed as a competitive asset in the 80s,around the same time that information explosion started becoming an issue
The trend was fueled by the development of IT systems which made it simple to store, display, and archive classified, indexed information
The process received a fillip after Drucker (and others) stressed the role of knowledge as an organization resource, and Senge popularized ‘learning organizations’
Objective of knowledgemanagement:
The purpose of KM is to gather, categorize, store and spread all knowledge...
...Table of Contents
ORGANIZATIONAL BACKGROUND 3
KNOWLEDGEMANAGEMENT AND LONG TERM SUSTAINABILITY 5
INFOSYS AND KNOWLEDGEMANAGEMENT 6
THE K SHOP 7
PROCESS DATABASE ASSISTANCE 8
PEOPLE KNOWLEDGE MAP 8
CATCH THEM YOUNG INITIATIVE 9
INFOSYS SCHOLARSHIP PROGRAM 9
KNOWLEDGEMANAGEMENT AND E BUSINESS 10
This assignment is aiming to critically appraise the knowledge and knowledgemanagement process and evaluate the importance of knowledgemanagement in success of an organization. Knowledgemanagement can be explained as the strategies employed by an organization to keep the knowledge developed by its employees over the period of employment within the organization and use the knowledge gained for future projects and activities. Through proper knowledgemanagement strategies efficiency, effectiveness and profitability of the organization can be enhanced. This assignment would use example of a global organization which is pioneer in its knowledgemanagement activities and gained success in industry because of knowledgemanagement approach. It is...
* "Knowledgemanagement is a discipline that promotes an integrated approach to identifying, capturing, evaluating, retrieving, and sharing all of an enterprise's information assets. These assets may include databases, documents, policies, procedures, and previously un-captured expertise and experience in individual workers."
* KnowledgeManagement, (KM) is a concept and a term that arose approximately two decades ago, roughly in 1990.
KnowledgeManagement may be viewed in terms of:
* People – how do you increase the ability of an individual in the organisation to influence others with their knowledge
* Processes – Its approach varies from organization to organization. There is no limit on the number of processes
* Technology – It needs to be chosen only after all the requirements of a knowledgemanagement initiative have been established.
* Culture –The biggest enabler of successful knowledge-driven organizations is the establishment of a knowledge-focused culture
* Structure – the business processes and organisational structures that facilitate knowledge sharing.
At present knowledgemanagement is consider as an asset for the firm but according...