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knowledge management concepts & attributes

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Concept 1: Organizational learning
Overview:
Organizational learning is a set of processes by which organizations improve their performance. Performance processes consist of one or more goals, outcome measures, constituent steps, and relevant people, artifacts, and knowledge. Learning processes furthermore require that the organization anticipates and attends to feedback, creates knowledge from that feedback, and takes action based on that knowledge. Relationships among people can be modeled as social networks in which network nodes represent people and network arcs represent relationships (e.g., friendship, advice, supervisor-subordinate relations) that change over time. Social networks also form a resource for collaborative knowledge management: the creation, exchange, and transformation of knowledge. Information technology offers several possibilities for making social networks and collaborative knowledge management more visible, inspectable, and systematic, which may aid the process of organizational learning. Knowledge management and organizational learning are related. The management of knowledge includes creation and sharing of knowledge, which is a constituent of learning. However, learning also involves the decision to change future action, which is typically considered a outcome of knowledge management.

Key Attributes
Examples
Non-Examples
Formal training
Listenting
Deviance
System thinking
Coaching
Lack of Ability
Shared Experience
Culture
Indifference
Personal Mastery
Integration
Poor environment
Group learning
openness
Personality
Mental Models
Internet
Perception
Off-job learning
Shared Vision
Mentality

In summary, information technology can support effective organizational learning by providing persistent and well-indexed tools for collaborative knowledge management and social and knowledge network analysis. However, tools are not enough: an organization needs to have some kind of systematic practice that will use the tools appropriately to monitor performance, anticipate and attend to feedback and outcome measures, design avenues for change, and then take action effectively.

Concept 2: Social Networking
Overview:
Is a social structure made of nodes (which are generally individuals or organizations) that are tied by one or more specific types of interdependency”. Patterns arising from links among nodes within social networks can be analysed through Social Network Analysis. Social networks can exist and function independently of technology, in which case they tend to be hidden and function out of sight. Social networking websites make visible the networks of connections among people that are usually hidden in the real world. Social networking sites vary in the facilities they provide but usually include personal profiles, comments and private messaging. They might additionally provide photo and video sharing, and built-in blogging. Social networking sites could be considered a subset of social computing, and the same observations apply that people participate on their own terms, with no permission or direction and for their own purposes.

Key Attributes
Examples
Non-Examples
Blogging
Facebook
Games
Bringing people together
Twitter
Music
Shared information
Timblr
Stocks
Opportunity to widen Business
Google +
Reminders
Breadth of Knowledge
Instagram
Calendar
Attract attention
Whatsapp
Photos
Technological literacy
Linked
Mobile network

Social media are not only transforming private communication & interaction, they also will transform how people work. With social media knowledge work in organizations can be optimized extremely: like a better distribution/sharing and access to knowledge. This will be more and more important, as in today's business world, speed and complexity increase dramatically, while work environments change constantly . Social knowledge management is one of the application areas of social media in a business context next... Show More

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