1.What it mean by “communities of practice” in the context of knowledge management? Why is important to have “proven/best practices”? What are the basic functions of communities and associated examples? What are the approaches that make the “communities of practice” work for ConocoPhillips, Fluor, and Schlumberger? (p61-64) Knowledge retention has been a top priority for the Aerospace Corporation since its founding in 1960. Most of the programs in which Aerospace is involved go on for decades, making knowledge retention critical in the face of rapid staff turnover at customer organizations. The types of knowledge that are critical to retain within the technical and programmatic areas of the organization are also the elements that are most valued by Aerospace’s customers. The Aerospace knowledge retention strategy is organization-wide and integrates with both its KM strategy and its workforce planning strategy. Aerospace’s KM office is charged with leading a KM sub council that coordinates KM approaches through a customer council, whose members represent across-section of business interests throughout the organization. Aerospace has dealt with the challenges of retaining and transferring key knowledge through: * The development of intensive content and document management resources and systems * A governance and organizational structure aligned with knowledge needs The acculturation and orientation of new employees * A robust and long-standing retiree work program
* A strong focus on communities of practice in engineering and programs to cut across the organizational structure 2. What are the traits of successful communities and how does these train related to your personal and business experience? What are the unique characteristics of communities approaches that ConocoPhillips, Fluor, and Schlumberger were taking? What are the Success factors for the “Communities of Practice”? (p64-68) 1. A compelling, clear value proposition for all involved
2. A dedicated, skilled facilitator or leader
3. A coherent, comprehensive knowledge map for the core content of the community 4. An outlined, easy-to-follow knowledge-sharing process
5. An appropriate technology medium that facilitates knowledge exchange, retrieval, and collaboration 6. Communication and training plans for members and interested stakeholders 7. An up-to-date, dynamic roster of community members
8. Several key metrics of success to show results
9. A recognition plan for participants
10. An agenda of critical topics to cover for the first—and next—three to six months of existence Communities of practice are KM’s killer application. This approach most comprehensively addresses the raison d’être of KM: connecting employees to get answers at a teachable moment, collecting content important to a community of employees, retaining content when employees leave the community, and keeping content fresh by capturing ongoing dialogue. Consider communities to be boundary-spanning units responsible for finding and sharing best practices, stewarding knowledge, and helping employees work better. Communities are important because they nurture and harness the raw material of this millennium—knowledge—in the service of your organization. 3. What is “Lessons Learned”? How does it relate to Knowledge Management? How should we approach “Lessons Learned”? What are the challenges of “Lessons Learned”? How can “Lessons Learned help our organization? What are the common problems of lessons learned approach? What are the typical steps of lessons learned approach? Explain “Path A or Path B” and how can we apply? Please use examples to elaborate if possible.(p68-74) KM’s antidote is to provide approaches to aid collective memory and capture lessons, experiences, and practices. Sometimes called after-action reviews, project milestone reviews, post-mortems, or event debriefs, these lessons-learned approaches capture knowledge from projects, events,...
...Shell & KnowledgeManagement
Background of Shell
Royal Dutch Shell plc, the world-wide group of petrochemical companies, was created in 1907. Shell has operations in over 90 countries which include America, United Kingdom, Australia, and Ireland and so on. Also, it is the largest energy company in the world. Shell group not only operate oil and gas product sale but also conduct petrochemical industry such as exploration, refining, distribution, power generation and trading and so forth. Moreover, Shell Oil Company has developed its ability in renewable energy activities. One of its largest businesses is the subsidiary in America.
People may curious about that how Shell can be so successful. Shell’s success is not fortuitous; it has the mark to follow. Actually, shell was the first company which used an electronic computer to help its management system in the Netherlands. Thus it can be seen Shell always knows how important innovation and reformation are. In the competitive global economy age, Shell still makes a good use of KM strategies to keep its advantage in the competitive market. Specifically, Shell relies on its global network, communities of practice.
The first KM step in Shell focused on linking existing initiatives. They called Shell EP Global Network which collects the large technical and businesses communities of practice using Sitescape software. Current the Global Network contains over 15,000 members and the...
Pediatric Pain Management
Pediatric Pain Management
Pain is a subjective phenomenon. Young children are often not able to properly express their levels of pain, which has become a growing problem for pediatric units across the nation. Pain management is an obstacle nurses come face to face with on a daily basis. Managing pain of patients who have the ability to verbalize what they are feeling can be easier to treat then those who cannot. Providing effective pain management for children is widely recognized as a complicated and challenging aspect of nursing. In their study, Relationship Between Knowledge, Attitudes, and Self-Efficacy of Nurses In the Management of Pediatric Pain, Stanley and Pollard (2013) have attempted to discover the missing link between knowledge, self-efficacy, and the pediatric nurses ability to properly manage a child’s discomfort. Children’s pain is a subjective experience that has sensory, emotional, cognitive, and behavioral components that are interconnected with environmental, developmental, sociocultural, and contextual factors and are often considered inadequately evaluated and undertreated (Stanley & Pollard, 2013). The purpose of this study was to examine the level of knowledge of pediatric pain management, the attitudes of nurses, and the level of self-efficacy of a group of...
...Assignment on "The Four Pillars of The Knowledge Economy "
The World Bank’s Knowledge Assessment Methodology (KAM: worldbank.org/kam) is an online interactive tool that produces the Knowledge Economy Index (KEI)–an aggregate index representing a country’s or region’s overall preparedness to compete in the Knowledge Economy (KE). The KEI is based on a simple average of four sub-indexes, which represent the four pillars of theknowledge economy:
Economic Incentive and Institutional Regime (EIR)
Innovation and Technological Adoption
Education and Training
Information and Communications Technologies (ICT) Infrastructure
The Economic Incentive and Institutional Regime (EIR) comprises incentives that promote the efficient use of existing and new knowledge and the flourishing of entrepreneurship. Under EIR, three indicators are taken into consideration
Tariff & Nontariff Barriers
Rule of Law
An efficient Innovation System made up of firms, research centers, universities, think tanks, consultants, and other organizations can tap into the growing stock of global knowledge, adapt it to local needs, and create new technological solutions. Three indicators are taken into consideration for Innovative Index, they are
Royalty payments &Receipts
Education and Training- An educated and appropriately trained...
...BACKGROUND OF MIS (Management information system)
Before the concept of management information systems was created, computer scientists were just programmers creating applications for science and math calculations. As computer usage evolved in fields of business and data management, software applications were needed to process nonscientific data. A field of study would be needed to bridge the gap between computer programmers and the business world to create information-based applications for business and networks.
With the advent of computer programs for business applications, it became apparent that the communication gap that existed between computer programmers and business people had to be solved. Business people wanted programmers to come up with the ultimate solution for their problems and programmers had a hard time explaining to management what was possible and what was not, technically, possible.
The solution was to design a course of study which merged information technology, business and computer programming. This field was called, Management Information Systems (MIS). The idea was to create a workforce who could bridge the communication and technical gaps between management and computer programmers.
The first courses were taught in as business courses in select colleges in America. The courses started off as electives in the area of business. As the 1970s closed, colleges...
...The Data/Information/Knowledge/Wisdom Continuum
The Data/Information/Knowledge/Wisdom Continuum
Data, information, and knowledge are words used to assign meaning to our complex nursing work. In the field of information technology, these words are used to give meaning and direct the flow of organizational knowledge (Thompson & Warren, 2009).
The concept of the data-information-knowledge-wisdom (DIKW) continuum is the transformation of data into wisdom through cognitive processes, which are supportive of the nursing practice. Schleyer and Beaudry (2009) discussed how nurses in this growing specialty are accountable to provide the best evidence-based care advice possible, transform the data collected to information, and apply that knowledge with wisdom to address the patient’s unique needs. The purpose of this paper is to display the progression through the four steps of the data, information, knowledge, wisdom continuum that occurs through research information to answer a clinical question pertinent to nursing in an acute care setting.
Electronic Medication Administration in Acute Care Setting
Implementation of the electronic health record, computerized physicians order entry and decision support systems within the health care industry have attributed to a decrease in documentation and transcription errors, while making measurable improvements in our nation’s...
...be attractive to children, retain interest; stimulate and develop senses, motor abilities, imagination, creativity and intelligence
* Children and the development of children are of great importance to the Lego mission
* The companies status as a family owned business – they have established a trusted brand which consumers associate with family and children’s toys
* Long term strategies are unaffected by maximizing shareholder value, which allows LEGO to maintain it’s identity and values
* Therefore, the overall identity of LEGO can be viewed as made of 3 basic elements: the product, the brand itself and the mission
* LEGO also benefitted from family owned status, deemphasizing Danish origins, and instead localizing management
2. What was LEGO’s approach to internationalization?
How did U.K. LEGO (LEGO Media Int’l) adapt to/adapt the
corporate LEGO identity?
* The need to grow internationally arose as a result of the identification of educational software as a growing and lucrative market which LEGO wished to enter
* The wholly owned subsidiary planned for London was a departure from the LEGO mantra as this subsidiary was allowed responsibility for global production and marketing of the LEGO product
* LEGO media is more of a specialized group which comes from software and publishing backgrounds; the U.K environment has adapted the LEGO culture from a traditional and thought-intensive process to a fast-paced, creative and...
...Care School Management System—School Management System
TABLE OF CONTENTS
I. EXECUTIVE SUMMARY 2
II. DEFINITION SCHOOL MANAGEMENT SYSTEM 2
III. BACKGROUND OF KINDER CARE ACADEMY 3
IV. DISCUSSION OF CURRENT MANAGEMENT ISSUES 4
V. PROPOSED SOLUTION 5
VI. RECOMMENDATIONS FOR THE EXECUTIVE COMMITTEE 8
VII. REFERENCES 10
I. EXECUTIVE SUMMARY
This research paper examines the early child care schoolmanagement system and the advantages of using online technology. Also this paper illustrates Kinder Care Academy's implementation of School Management System to improve management from admissions to scheduling to attendance, student billing, student and family information, parents website，security management and so on. This paper discusses how SMS incorporates its features, integrated into a single database to provide instantaneous data sharing school-wide via the web, automating school administration, classroom management, and communication with the home.
II. DEFINITION SCHOOL MANAGEMENT SYSTEM
• Database technology cuts through many of the problems of traditional file organization. A more rigorous definition of a database is a collection of data organized to serve many applications efficiently by centralizing the data and controlling redundant data. (Kenneth C. Laudon., & Jane P. Laudon. 2010, p....
...Table of Contents
ORGANIZATIONAL BACKGROUND 3
KNOWLEDGEMANAGEMENT AND LONG TERM SUSTAINABILITY 5
INFOSYS AND KNOWLEDGEMANAGEMENT 6
THE K SHOP 7
PROCESS DATABASE ASSISTANCE 8
PEOPLE KNOWLEDGE MAP 8
CATCH THEM YOUNG INITIATIVE 9
INFOSYS SCHOLARSHIP PROGRAM 9
KNOWLEDGEMANAGEMENT AND E BUSINESS 10
This assignment is aiming to critically appraise the knowledge and knowledgemanagement process and evaluate the importance of knowledgemanagement in success of an organization. Knowledgemanagement can be explained as the strategies employed by an organization to keep the knowledge developed by its employees over the period of employment within the organization and use the knowledge gained for future projects and activities. Through proper knowledgemanagement strategies efficiency, effectiveness and profitability of the organization can be enhanced. This assignment would use example of a global organization which is pioneer in its knowledgemanagement activities and gained success in industry because of knowledgemanagement approach. It is...