Knowledge management is a discipline that promotes an integrated
approach to identifying, capturing, evaluating, retrieving and sharing all of an enterprise
information assets. These assets may include databases, documents, policies, procedures
and such. Knowledge management efforts typically focus on organizational objectives such
as improved performance, competitive advantage, innovation, integration and continuous
improvement of the organization.
Basically, there are several role of Knowledge Management as one of the
source of wealth to organization. The first role of Knowledge Management is create and
develop competative advantage by using participatory methods of acquiring
knowledge. For example, this competative advantage increase due to changing of customer
needs. When customer needs and demand of certain things increase, it will intense the
competative advantages among the organizations in the country. They will try to compete to
each other such by using new technology, new idea or method in order to meet the customer
needs. Therefore, we can see that there is use of new technology and Knowledge
Management as one of their source to increase their wealth. Successful knowledge
Management enables organizations to make more intelligent decisions.
The second role of knowledge management is to integrate tacit and explicit knowledge within the organization. This can be done through integrate, sharing and developing tacit knowledge of ones’ employee and being applied in a system or culture of the organization. As a result, knowledge and information is available and possible in a firm. Then, this can create a wealth to the organization by conversion of tacit knowledge into an explicit knowledge. Means, an expert worker who has knowledge will present this through his or her action, reaction and intuition. The tacit employer must...
...Organizational learning is a set of processes by which organizations improve their performance. Performance processes consist of one or more goals, outcome measures, constituent steps, and relevant people, artifacts, and knowledge. Learning processes furthermore require that the organization anticipates and attends to feedback, creates knowledge from that feedback, and takes action based on that knowledge. Relationships among people can be modeled as social networks in which network nodes represent people and network arcs represent relationships (e.g., friendship, advice, supervisor-subordinate relations) that change over time. Social networks also form a resource for collaborative knowledgemanagement: the creation, exchange, and transformation of knowledge. Information technology offers several possibilities for making social networks and collaborative knowledgemanagement more visible, inspectable, and systematic, which may aid the process of organizational learning.
Knowledgemanagement and organizational learning are related. The management of knowledge includes creation and sharing of knowledge, which is a constituent of learning. However, learning also involves the decision to change future action, which is typically considered a outcome of knowledge...
...Shell & KnowledgeManagement
Background of Shell
Royal Dutch Shell plc, the world-wide group of petrochemical companies, was created in 1907. Shell has operations in over 90 countries which include America, United Kingdom, Australia, and Ireland and so on. Also, it is the largest energy company in the world. Shell group not only operate oil and gas product sale but also conduct petrochemical industry such as exploration, refining, distribution, power generation and trading and so forth. Moreover, Shell Oil Company has developed its ability in renewable energy activities. One of its largest businesses is the subsidiary in America.
People may curious about that how Shell can be so successful. Shell’s success is not fortuitous; it has the mark to follow. Actually, shell was the first company which used an electronic computer to help its management system in the Netherlands. Thus it can be seen Shell always knows how important innovation and reformation are. In the competitive global economy age, Shell still makes a good use of KM strategies to keep its advantage in the competitive market. Specifically, Shell relies on its global network, communities of practice.
The first KM step in Shell focused on linking existing initiatives. They called Shell EP Global Network which collects the large technical and businesses communities of practice using Sitescape software. Current the Global Network contains over 15,000 members and the...
...It is not the strongest of the species that survive, nor the most intelligent, but the one most responsive to change.
Role of Educational Technology in the Knowledge Society
Education as an essential activity in the development of society has seen major transformations, from which the new methods and models of the modern educational system have emerged. The relationship between the individual and society becomes more complex via education, as the individual gains the capability to make his contribution that would balance the benefits of his living among other individuals. In this context, education represents the basis of a society oriented education towards the futuristic goals as knowledge becomes the main component of the economic and social growth. Globalization and the changing world economy are driving a transition to knowledge-based economies. In particular, developing countries need knowledge-based economies not only to build more efficient domestic economies, but to take advantage of economic opportunities outside their own borders. In the social sphere, the knowledge society brings greater access to information and new forms of social interaction and cultural expression. Individuals therefore have more opportunities to participate in and influence the development of their societies. Many countries around the world are investing in educational technologies to improve and update...
...Assignment on "The Four Pillars of The Knowledge Economy "
The World Bank’s Knowledge Assessment Methodology (KAM: worldbank.org/kam) is an online interactive tool that produces the Knowledge Economy Index (KEI)–an aggregate index representing a country’s or region’s overall preparedness to compete in the Knowledge Economy (KE). The KEI is based on a simple average of four sub-indexes, which represent the four pillars of theknowledge economy:
Economic Incentive and Institutional Regime (EIR)
Innovation and Technological Adoption
Education and Training
Information and Communications Technologies (ICT) Infrastructure
The Economic Incentive and Institutional Regime (EIR) comprises incentives that promote the efficient use of existing and new knowledge and the flourishing of entrepreneurship. Under EIR, three indicators are taken into consideration
Tariff & Nontariff Barriers
Rule of Law
An efficient Innovation System made up of firms, research centers, universities, think tanks, consultants, and other organizations can tap into the growing stock of global knowledge, adapt it to local needs, and create new technological solutions. Three indicators are taken into consideration for Innovative Index, they are
Royalty payments &Receipts
Education and Training- An educated and appropriately trained...
...Tropical Medicine and International Health
volume 16 no 8 pp 1007–1014 august 2011
Communities of practice: the missing link for knowledgemanagement on implementation issues in low-income
Bruno Meessen1, Seni Kouanda2, Laurent Musango3, Fabienne Richard1, Valery Ridde2,4 and Agnes Soucat5
Institute of Tropical Medicine, Antwerp, Belgium
IRSS, Ouagadougou, Burkina Faso
WHO-AFRO, Libreville, Gabon
University of Montreal, Montreal, Canada
African Development Bank, Tunis, Tunisia
The implementation of policies remains a huge challenge in many low-income countries. Several factors
play a role in this, but improper management of existing knowledge is no doubt a major issue. In this
article, we argue that new platforms should be created that gather all stakeholders who hold pieces of
relevant knowledge for successful policies. To build our case, we capitalize on our experience in our
domain of practice, health care ﬁnancing in sub-Saharan Africa. We recently adopted a community of
practice strategy in the region. More in general, we consider these platforms as the way forward for
knowledgemanagement of implementation issues.
keywords knowledgemanagement, user fee, community of practice, implementation science
Management research in the hospitality and
University of Nevada, Las Vegas
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Part of the Business Administration, Management, and Operations Commons, Hospitality
Administration and Management Commons, and the Recreation, Parks and Tourism Administration
Cheng, Xu, "Management research in the hospitality and tourism industry" (2010). UNLV Theses/Dissertations/Professional Papers/
Capstones. Paper 762.
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A SYSTEMATIC REVIEW OF KNOWLEDGEMANAGEMENT RESEARCH IN THE
HOSPITALITY AND TOURISM INDUSTRY
Bachelor of Art
Guangdong University of Business Studies
A thesis submitted in partial fulfillment
of the requirements for the
Master of Science in Hotel Administration
William F. Harrah College of Hotel Administration
University of Nevada, Las Vegas
Copyright by Xu Cheng 2011
All Rights Reserved
THE GRADUATE COLLEGE
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KnowledgeManagement, Social Networks and Innovation
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Literature review 3
The development of social network and social media 5
The process of innovation and knowledge transmission in the organization 7
Case of American Express 9
Analysis and Discussion 11
We know that the innovation is the power to push the development of our society, and organizations are the pioneer of innovation, at the...
...Ethic of KnowledgeManagement
Author: Frank Land ( London School Economic), Urooj Amjad (London School Economic), Sevasti Merlissa Nolas (London School Economic),
Published By: International Journal of KnowledgeManagement
For any Business organization, the present business environments are no longer predictable as they are changing rapidly to exist in the competitive environment. The success or failure for an organization entirely depends on its adjustments to the present business environment. The tremendous change in the Information technology has changed the way of doing business by the organizations and reduced the risks or filled the gaps between accessing and maintaining the information and changing that information into a valuable knowledge for future needs. Many of the organizations who take the advantage of the technology follow the above said process. Still many organizations lack applying their organization’s intellectual knowledge for value added or for a competitive advantage.
The solution is The KnowledgeManagement which translates the organization’s capabilities into a defined knowledge which can (will) be useful for its future business needs. The Knowledge whether it is tacit or explicit is represented in databases or documents or in other words it can be...