Additional questions to answer on your Questionnaire
1. 2. 3. 4. 5. 6. 7. 8. 9. What university did you do your undergraduate work? Where did you grow up? Does your career goal lean toward management or engineering? In the MSc-IT program so far, would you have liked more or less (1) technical CS material, (2) business/management IT material? What is the biggest piece of software you have ever written? If you’re not working for a company, do you belong to any organizations? Do you blog? If so, what software or site do you use? How did you choose it? Do you enjoy programming? Do you hate it? Are you a night person or a morning person?
20th anniversary of the landing of an American on the surface of the Moon occasioned many bittersweet reflections. Sweet was the celebration of the historic event itself... Bitter, for those same enthusiasts, was the knowledge that during the twenty intervening years much of the national consensus that launched this country on its first lunar adventure had evaporated... a generation of men and women who had defined their lives to a large extent in terms of this nation's epochal departure from Earth's surface was taking its leave of the program they had built” [Fries, 1992].
What is Knowledge Management?
• Knowledge management (KM) may simply be defined as doing what is needed to get the most out of knowledge resources. • In general, KM focuses on organizing and making available important knowledge, wherever and whenever it is needed. • KM is also related to the concept of intellectual capital.
Most vital resource of today’s enterprise = Knowledge
• Collective knowledge residing in the minds of the organization’s employees, customers, and vendors • Many benefits to learning how to effectively manage organizational knowledge Leveraging core business competencies Accelerating innovation and time to market Improving cycle times and decision making Strengthening organizational commitment Building sustainable competitive advantage [Davenport & Prusak 1998]
ByAmr Badrawy |
Definition of knowledgeknowledge is the ability of an actor to respond to a body of facts and principles accumulated over a
period of time
Definition of Knowledgemanagement
a multi-disciplined approach to achieving organizational objectives by making the best use of knowledge. KM focuses on processes such as acquiring, creating and sharing knowledge and the cultural and technical foundations that support them.
A more simple definition is that knowledgemanagement is the process through which organizations generate value from intellectual and knowledge based assets
The development of KnowledgemanagementKnowledge began to be viewed as a competitive asset in the 80s,around the same time that information explosion started becoming an issue
The trend was fueled by the development of IT systems which made it simple to store, display, and archive classified, indexed information
The process received a fillip after Drucker (and others) stressed the role of knowledge as an organization resource, and Senge popularized ‘learning organizations’
Objective of knowledgemanagement:
The purpose of KM is to gather, categorize, store and spread all knowledge...
...Tata Consultancy Services (India) – Case study
Name: Ayesh Perera
Student id: s0223566
Assessment: Assessment 2_Case Study-Essay
Course: Case study KnowledgeManagement Foundations
Course no: COIT13233
Lecturer: Santoso Wibowo
Due date: Week 10 Thursday (09-May-2013)
The purpose of this essay is to answer the questions from the "Tata Consultancy Services (India)" case study on pages 253-255 of Jashapara (2011)
The discussion includes advice regarding a strategic alliance with Cisco. Two of the key elements of this case study which are discussed are describing the current weaknesses in Tata Consultancy Services with an approach to knowledgemanagement and the improvements that are made to eliminate these weaknesses.
In the discussion, strategic alliance is explained by definition and examples are provided as well to justify. The advice to knowledgemanagement issues has been discussed.
The planning and concepts are communicated and a detailed answer is written to discuss facts with the use of external sources and these have been referenced.
Towards the end after all the points been considered, improvements with the linking to knowledgemanagement have been advised.
Strategic alliances with Cisco 4
Current weaknesses in TATA services 5
Improvement on the...
...Ethic of KnowledgeManagement
Author: Frank Land ( London School Economic), Urooj Amjad (London School Economic), Sevasti Merlissa Nolas (London School Economic),
Published By: International Journal of KnowledgeManagement
For any Business organization, the present business environments are no longer predictable as they are changing rapidly to exist in the competitive environment. The success or failure for an organization entirely depends on its adjustments to the present business environment. The tremendous change in the Information technology has changed the way of doing business by the organizations and reduced the risks or filled the gaps between accessing and maintaining the information and changing that information into a valuable knowledge for future needs. Many of the organizations who take the advantage of the technology follow the above said process. Still many organizations lack applying their organization’s intellectual knowledge for value added or for a competitive advantage.
The solution is The KnowledgeManagement which translates the organization’s capabilities into a defined knowledge which can (will) be useful for its future business needs. The Knowledge whether it is tacit or explicit is represented in databases or documents or in other words it can be...
...* Knowledge Retention Strategies in Industries
* A brief introduction Knowledgemanagement is the systematic process of finding, selecting, organizing, distilling and presenting information. Tacit knowledge is the knowledge we each carry in our heads about how to do things, who to call and the lessons learned through experience. Making it explicit is recording in some media that allows another person to use it. The media can be a complex computer database or a piece of paper tacked over the water cooler. These methods are called knowledge retention strategies.
KnowledgeManagement is the explicit and systematic management of vital knowledge – and its associated processes of creation, organization, diffusion, use and exploitation.
There are many definitions of knowledgemanagement. We have developed this one since it identifies some critical aspects of any successful knowledgemanagement programme:
1. Explicit – Surfacing assumptions; codifying that which is known.
2. Systematic – Leaving things to serendipity will not achieve the benefits.
3. Vital Knowledge – You need to focus; you don’t have unlimited resources.
4. Processes – Knowledgemanagement is a set of activities with its own...
...KNOWLEDGEMANAGEMENTKnowledgemanagement – how organizations track, measure, share and make use of intangible assets such as an employee’s ability to think fast in a crisis – is increasingly important in a fast-changing knowledge society. Organizations have always managed knowledge, even if they did not use the term knowledgemanagement. For example, a person experienced in operating or repairing a particular machine could pass their knowledge on to newcomers.
Knowledgemanagement (KM) can also be defined simply as doing what is needed to get the most out of knowledge resources.
* KM focuses on organizing and making available important knowledge, wherever and whenever it is needed.
* It is the process to help an organization to identify, select, organize, disseminate, transfer information.
* KM is related to the concept of intellectual capital (both human and structural).
* Social/Structural mechanisms for promoting knowledge sharing.
* Leading-edge information technology (e.g. Web- based conferencing) to support KM mechanisms.
* Knowledgemanagement systems (KMS): the synergy between social/structural mechanisms and latest technologies
CLASSIFICATION OF KNOWLEDGEMANAGEMENT SYSTEMS...
...KNOWLEDGEMANAGEMENTKnowledgemanagement is a process of transforming information and intellectual assets into enduring value.
KnowledgeManagement has two type:
1. Tacit Knowledge
Highly personal, means the knowledge is unrecorded and unarticulated and it’s hard to formalized and therefore difficult, if not sometimes impossible to communicate.
Formal and systematic, and can be easily to communicated and share, for example in a book or a database in a library.
Knowledge Hierarchy, to transfer tacit knowledge to explicit knowledge we need to use Human Resource Management.
easier to access KNOWLEDGEMANAGEMENT
We need knowledgemanagement to reacting to new business opportunities and to build brain sensitivity to brain drain. So that we could create, transfer and apply knowledge with the purpose of better achieving objectives. Because knowledge is really important to achieve the goals.
What forces us to have knowledgemanagement first is increasing in Domain Complexity means that is intricacy of internal and external processes, increased competition, and the rapid advancement of technology all...
3- Review of the learning Organization
4- Review of the KnowledgeManagement1- Introduction
Learning organizations are not simply the most fashionable or current management trend, they can provide work environments that are open to creative thought, and embrace the concept that solutions to ongoing work-related problems are available inside each and every one of us. All we must do is tap into the knowledge base, which gives us the "ability to think critically and creatively, the ability to communicate ideas and concepts, and the ability to cooperate with other human beings in the process of inquiry and action (Navran Associates Newsletter 1993).
A learning organization is one that seeks to create its own future; that assumes learning is an ongoing and creative process for its members; and one that develops, adapts, and transforms itself in response to the needs and aspirations of people, both inside and outside itself ( Navran Associates Newsletter 1993).
What learning organizations do is set us free because employees no longer have to be passive players in the equation; they will learn to express ideas and challenge themselves to contribute to an improved work environment by participating in a paradigm shift from the traditional authoritarian workplace philosophy to one where the hierarchy is broken down, and...
...1. Developments of knowledgemanagement
We can use Treacy and Wiersema's model to illustrate how the world has increased its reliance on knowledge by observing how the economic focus has shifted over time. Early on, the focus was on concerns with how to make the most with limited resources. Later, the focus shifted to making clever products.
Presently, advanced organizations focus on creating ingenious solutions and developing broad relationships to make customers succeed in their business.
Arguably, the present emphasis on knowledgemanagement has resulted naturally from the economic, industrial, and cultural developments that have taken place. In the opinion of many management pundits, we have already entered into the 'knowledge society'. This notion is based on the new emphasis and explicit dependence on adding competitive value to products and services by application of direct or embedded human expertise-knowledge. This is a considerable change from
providing value by relying on natural resources or operational efficiency as was the case in previous eras.
Given this framework, we can construct a perspective of the evolution that has led to today's importance of KnowledgeManagement.
Historic developments may be portrayed by the following descriptive stages of dominant economic
activities and foci: