FEATURES OF KNOWLEDGE MANAGEMENT
DIV: D ROLL NO: 79 INTRODUCTION Knowledge Management (KM) refers to a multi-disciplined approach to achieving organizational objectives by making the best use of knowledge. KM focuses on processes such as acquiring, creating and sharing knowledge and the cultural and technical foundations that support them. Knowledge management is not a, "a technology thing" or a, "computer thing" If we accept the premise that knowledge management is concerned with the entire process of discovery and creation of knowledge, dissemination of knowledge, and the utilization of knowledge then we are strongly driven to accept that knowledge management is much more than a "technology thing" and that elements of it exist in each of our jobs. SOURCE OF INFORMATION
1.PROCESS: KM involves processes that facilitate the application and development of organizational knowledge and aims to create value and to increase/sustain competitive advantage for the organization in 3 dimensions: * Strategic dimension - highlights the strategic importance of knowledge and its management in a company’s strategy * Managerial dimension - highlights organizational knowledge assessment and management * Operational dimension - highlights the development and usage of knowledge and intellectual assets
2. CONTINUOUS IN NATURE: Knowledge Management has always existed in some form or another. On-the-job discussions, mentorship programmes, and professional training are all examples of informal knowledge management systems. As long as the...