Information Systems for Managers (ISM)
Program : MBA Course Code : SLIT 501
Semester : ISessions : 33
Class of : 2015Credits: 3
Course is designed to impart knowledge on functioning, building and management of information systems. It equips students with modeling and analytical skills to meet challenges of dynamic business environment.
Main objectives are:
(1) To understand significance of information systems in business (2) To know process involved in design and development of information systems (3) To realize emerging challenges in managing new-age information systems.
Sl.No.| REFERENCE BOOKS| AUTHOR / PUBLICATION|
1| Management Information Systems - Managing the Digital firm (text book)| Kenneth C Laudon and Jane P Laudon, 12th edition, Pearson Education, 2013| 2| Management Information Systems - The Manager's view| Robert Schultheis and Mary Sumner, Tata McGraw-Hill, 1999 (21st reprint 2011)| 3| Management Information Systems – Text and cases – A Digital firm perspective| Waman S Jawadekar, 4th edition, Tata McGraw-Hill, 2009| 4| Microsoft Excel Data Analysis and Business Modeling| Wayne L. Winston, PHI, 2009| 5| Step by Step MS Office Access 2007| Steve Lambert, M. Dow Lambert III and Joan Preppernau, PHI, 2007| 6| ICMR cases| ICFAI Publications|
Evaluation plan - Weights (%)
(i) Class participation (CP): 30%
(ii) Non-class participation (NCP): 30%
(iii) End-term examination: 40%
Detailed Evaluation Plan:
1) Class Participation : 30 % Weights
The component is divided into 3 phases, and each phase comprises of 10% weights. It takes into account participation of the student in case-discussions, preparedness, attendance, discipline and conduct. CP grades are to be uploaded by end of 11th, 22nd and 33rd weeks.
2) Non-class participation: 30% Weights
This has 2 components. Assignment and project use concepts and tools learnt during course.
NCP-1 is mid-term test with 15% weight.
NCP-2 is a project with 15% weight.
3) End-term examination: 40% Weights
After completion of 33 sessions, there will be an end-term examination. This may include objective, short or long answer, and case study analysis.
Introduction to Information Systems (IS): Functions and levels of management, Framework for Information Systems: Operational, Tactical and Strategic planning systems, Stages of New Information Technology (IT) growth. Systems concepts, Systems and their environments, How a system works, Systems approach to problem solving, Transition to learning organization Business process and Information systems: Impact of IT, Reengineering of work, IT and Business process redesign, Management challenges Global e-business and collaboration:
Types of IS (transaction processing, decision support, enterprise system, and e-business), Collaboration systems and tools, IS function IT infrastructure and emerging technologies:
IT infrastructure, Infrastructure components, Current hardware trends; Current software trends, Open source software, Cloud computing, Management Issues Internet and Wireless technology:
Telecom and networking trends, Communication networks, Global internet, Wireless revolution Decision Support Systems (DSS):
Decision making process, DSS features, DSS components and tools, Benefits, Risks; MS-Excel as DSS tool: what-if analysis, Goal seek, Scenario manager, Data tables, Pivot tables Database Management Systems (DBMS):
Data organization in file system, Database approach, Relational DBMS features. Data warehouses, On-line analytical processing, Data and web mining; MS Access as DBMS tool: Tables, Data input, Query, Form, Report Business Intelligence (BI):
Decision making and IS, Enterprise BI, Decision support for management levels Building and Managing IS projects:
Overview of systems development, Alternate systems...
...INSTRUCTION DIVISION SECOND SEMESTER 2012-2013 CourseHandout (Part-II) Date: 12/12/2012 In addition to part-I (General Handout for all courses appended to the time table) this portion gives further specific details regarding the course. Course No. Course Title Instructor-in-charge : BHC-C132 : Appreciation of Indian Music : Mr. Yamla
1. Scope and Objective of the Course: Thiscourse intends to inform the debates, issues and development of Indian music over the last century. The course will be mostly theoretical which will include weekly readings, occasionally supplemented by audio recordings. Apart from the development of Indian classical music, the students will also examine other musical forms including popular and folk music and the contemporary practices around sound. 2. Text Book: Roy Ravindra, An approach to Sangeet Notes EDD 2005 3. Reference Books: 1. Amanda J Weidman Singing the Classical, Voicing the Modern: The Postcolonial politics of Music in South India Duke University Press 2. Janaki Bakhle Two Men and Music: Nationalism in the Making of an Indian Classical Tradition Permanent Black 2008 3. Ravi Shankar and Peter Lavezzoli The Dawn of Indian Music in the West Continuum 4. Matthew Harp Allen and Tanjore Vishwanathan Music in South India: The Karnatak Concert Tradition and Beyond: Experiencing Music Expressing Culture...
seperation of other “races“
judging a person only because of his:
- appearance ( skin colour )
Different forms of racism:
the social Darwinism,
the National Socialism
the religious superiority
Multi ethnic Britain:
92 % of the population are white
8 % other non white ethnic groups
In the 1950s and 1960s there was a big immigration movment in Britain
Immigrants came from the former colonies in the Caribic and at the Indian subcontinent
They came to find work and try to escape from the bad living conditions in their home countrys
Racism in Britain:
The problem is that the immigrants be content with much less money than the locals
A young British man said: "There are foreigners. The Indians and other immigrants who are working here for less money.“
Teenagers grab an old woman and beat her brutally. The rowdys don’t want the money from the 70-year-old woman. They beat her, because she is a Pakistani.
Todays way of thinking:
There is only one “race”, human.
The genetic differences between Africans with dark skin and light-skinned people are minimal
It is not justified to speak of different ”races”
seperation of other “races“
judging a person only because of his:
- appearance ( skin colour )
Different forms of racism:
Information System Management (ISM)
Case Study Report
Bsc(hons) in Computer and Internet Applications
Tutor: Professor Vijay
Kinza Kulsoom (2012423)
Fahima Al Saidi (2013831)
International Technical University (ITU) is an international university with two colleges: one in Oman and the other one in UK. ITU is looking to upgrade its Learning Management system (LMS). The main purpose of this case study is to highlight the recommended LMS for (ITU) and explain all the changes and challenges to upgrade the current LMS. Two main things we should consider in the upgrading: the users and the requirements of this system. The users in ITU are students who don’t have technical background and limited experience in using the computers so the system should be user friendly and easy to use. Regarding the requirements ITU currently using outdated LMS which occurred some problems that affecting the students’ satisfaction from the LMS. The current LMS problems are:
Students are facing many problems in accessing information from LMS.
Slow in processing the data.
ITU required some new features in the new LMS like new reports, screens and fields and information about the latest technology, research pursuits, events etc....
...Course: ENVIRONMENTAL ENGINEERING
Session: 2014/2015 – Term 2
Lecturer: Eur Ing Dr Alec D Coutroubis
Title: Redesigning the disposable BIC ballpoint pen.
You have been employed by Société Bic as the manager of ‘Environmentally Friendly Product Development for disposable ballpoint pens. Analyse the physical product (the standard BIC pen) and, having performed a ‘reverse’ Environmental Life Cycle Assessment, recommend changes in its design and manufacture in order to minimise its environmental impact without compromising on its function or reliability.
The following steps will be carried out during this assignment
1. Analyse the physical product that is the standard BIC pen
2. Perform a ‘reverse’ Environmental Life Cycle Assessment. (LCA)
3. Recommend changes in Design in order to minimise its environmental impact without compromising on its function or reliability.
4. Recommend changes in manufacturing in order to minimise its environmental impact without compromising on its function or reliability.
1. Analysing the BIC pen.
The cap, barrel, joint support, plug and cartridge container
Bic pen’s cap, barrel, joint support, plug and cartridge container the plastic parts of the pen is made of polypropylene. The cap, barrel, joint support, plug and cartridge container are fabricated through a process called injection moulding. Plastic pellets are heated through a barrel and then the melted plastic is injected into a mould to make the...
...1. How could the ACS’s marketing department use operational CRM to strengthen its relationships with its customers
The ACS can use operational CRM to gain a single view of its constituents and all information required to serve them. Three marketing operational CRM technologies that the ACS could use include list generators, campaign management systems, and cross-selling and up-selling. List generators compile customer information from a variety of sources and segment the information for different marketing campaigns. Campaign management systems guide users through marketing campaigns. Cross-selling is selling additional products or services. Up-selling is increasing the value of the sale.
2. How could the ACS’s customer service department use operational CRM to strengthen its relationships with its customers?
There are three primary customer service operational CRM technologies that the ACS could use to strengthen its relationships with its customers including contact centres, web-based self-service, and call scripting. Contact centre (call centre) is where CSRs answer customer inquiries and respond to problems through different touch points. Web-based self-service allows customers to use the Web to find answers to their questions or solutions to their problems. Call scripting accesses organizational databases that track similar issues or questions and automatically generates the details to the CSR, who can then relay them to the customer.
3. Review all of...
...attached the Application Form for your reference. Please complete all the sections of the form. Partially filled application forms will not be accepted and will delay the process.
Please send us the following documents (copy to be attached in pdf format) to process the offer letter: (attached Application form, Application Declaration form & Documents checklist)
• Application Form (with the applicant’s scanned signature)
• Proof of Qualifications - 10th & 12th Certificate, Degree transcripts and certificate
• Passport (including all previous visa copies, if they have been to the UK)
• Language Proof - IELTS Certificate or equivalent
• Statement of Purpose (why study this course, at, etc.)
• CV (work references may be requested if the applicant has been in full-time work for significant periods of time)
• Admissions Interview (will be conducted by Glyndwr London by Skype for applicants)
• Proof of Finances for Visa Application - bank statements
Please note that further documents will be requested from applicants who:
• Have previously studied in the UK (all previous visa copies, sponsor letters, official results)
• Are mature / non-graduate applicants (detailed CV and formal work references)
We are now accepting applications for the Pre Sessional English/Study Skills programme from mid-November 2012 followed by the MBA/MSc/BA from...
Course Outline 2012-2013
Instructor: Mr. Patterson
Active Healthy Lifestyles Overview:
This compulsory full-credit course is designed to help you take greater ownership of your own physical fitness, to encourage you to seek out activities that interest you, and to engage in active lifestyles for the future. Students will study topics related to fitness management, mental health, substance use and abuse prevention and the social impact of sport. The focus of this content will be on health and personal planning. These topics will make up 25% of the course content. The Physical Activity Units will make up an additional 25% of the course, which will be IN-class physical activity based. Students at Portage Collegiate must attend these IN- class units with their teacher. Students will be required to develop and implement the remaining 50% of the course on their own time in a personal physical activity plan as part of the Physical Activity Practicum. Students will be introduced to safety and risk management planning to minimize the associated risks of the activities they have chosen. Students cannot begin accumulating hours toward the Physical Activity log until the Parent Declaration and Consent Form is received and all risk management strategies are in place. Students will be expected to meet with their assigned teacher throughout the semester to monitor...