Introduction to the Field of Organizational Behavior Essay - 1299 Words

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Introduction to the Field of Organizational Behavior

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Text Preview Pixar Animation Studios

Introduction to the Field of Organizational Behavior
Chapter One

OB practices have helped Pixar Animation Studios to become the world’s most successful animation studio Employee competencies -Pixar finds the best people People-centered -- Pixar has long-term employment, not short-term projects Teamwork and org learning -Pixar supports teams and encourages cross-fertilization

John Lassiter Chief Creative Officer of Pixar and Disney
1-2

McGraw-Hill/Irwin

Copyright © 2009 by The McGraw-Hill Companies, Inc. All rights reserved.

Organizational Behavior and Organizations
Organizational behavior
The study of what people think, feel, and do in and around organizations

Why Study Organizational Behavior?
OB theories help you to make sense of the workplace
Question and rebuild your personal theories for work Important -- much of our time is in organizations

Organizations
Groups of people who work interdependently toward some purpose — — —

OB provides knowledge/tools to work with others
Helps you to get things done

Structured patterns of interaction Coordinated tasks Have common objectives (even if not fully agreed) John Lassiter Chief Creative Officer of Pixar and Disney
1-3

OB improves an organization’s financial health

1-4

Old Perspective: Achieving Goals

Perspectives of Organizational Effectiveness
Introduction to the Field of Organizational Behavior
Lockheed Martin

Effective firms achieve their stated objectives No longer accepted as a perspective of org effectiveness Companies could set easy goals Some goals too abstract to know if achieved Company might achieve goals but go out of business by achieving wrong goals

1-6
McGraw-Hill/Irwin

Copyright © 2009 by The McGraw-Hill Companies, Inc. All rights reserved.

1

Four Perspectives of Org. Effectiveness
1. Open systems: they have a good fit with their external environment 2. High-performance work practices: their internal subsystems are configured for a high-performance workplace 3. Organizational learning: they are learning organizations 4. Stakeholder: they satisfy the needs of key stakeholders NOTE: Need to consider all four perspectives when assessing a company’s effectiveness

Open Systems Perspective
Organizations are complex systems that “live” within (and depend upon) the external environment Effective organizations Maintain a close “fit” with those changing conditions Transform inputs to outputs efficiently and flexibly

Open systems perspective is the foundation on which the other three effectiveness perspective are built 1-7 1-8

Open Systems Perspective
Environment

Organizational Learning Perspective
An organization’s capacity to acquire, share, use, and store valuable knowledge Need to consider both stock and flow of knowledge Stock: intellectual capital Flow: org learning processes of acquisition, sharing, and use

Subsystems

processes, task activities, social dynamics within the system subsystems transform inputs into various outputs information from environment about value of outputs/availability of inputs

Feedback

Feedback

Transformation process

Feedback

Feedback

Feedback

1-9

1-10

Intellectual Capital
Human Capital
Knowledge that people possess and generate

Organizational Learning Processes
KNOWLEDGE ACQUISITION
Extracting information and ideas from its environment as well as through insight

KNOWLEDGE SHARING
Distributing knowledge throughout the organization

KNOWLEDGE USE
Applying knowledge to organizational processes in ways that improves the organization’s effectiveness

Structural Capital

Knowledge captured in systems and structures

Examples in practice

Relationship Capital

Value derived from satisfied customers, reliable suppliers, etc.

Hiring skilled staff

Posting case studies on intranet

Giving staff freedom to try out ideas

1-11

1-12

2

Organizational Memory
The storage... Show More

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