Introduction to the Field of Organizational Behavior
OB practices have helped Pixar Animation Studios to become the world’s most successful animation studio Employee competencies -Pixar finds the best people People-centered -- Pixar has long-term employment, not short-term projects Teamwork and org learning -Pixar supports teams and encourages cross-fertilization
John Lassiter Chief Creative Officer of Pixar and Disney
Organizational Behavior and Organizations
The study of what people think, feel, and do in and around organizations
Why Study Organizational Behavior?
OB theories help you to make sense of the workplace
Question and rebuild your personal theories for work Important -- much of our time is in organizations
Groups of people who work interdependently toward some purpose — — —
OB provides knowledge/tools to work with others
Helps you to get things done
Structured patterns of interaction Coordinated tasks Have common objectives (even if not fully agreed) John Lassiter Chief Creative Officer of Pixar and Disney
OB improves an organization’s financial health
Old Perspective: Achieving Goals
Perspectives of Organizational Effectiveness
Introduction to the Field of Organizational Behavior
Effective firms achieve their stated objectives No longer accepted as a perspective of org effectiveness Companies could set easy goals Some goals too abstract to know if achieved Company might achieve goals but go out of business by achieving wrong goals
Four Perspectives of Org. Effectiveness
1. Open systems: they have a good fit with their external environment 2. High-performance work practices: their internal subsystems are configured for a high-performance workplace 3. Organizational learning: they are learning organizations 4. Stakeholder: they satisfy the needs of key stakeholders NOTE: Need to consider all four perspectives when assessing a company’s effectiveness
Open Systems Perspective
Organizations are complex systems that “live” within (and depend upon) the external environment Effective organizations Maintain a close “fit” with those changing conditions Transform inputs to outputs efficiently and flexibly
Open systems perspective is the foundation on which the other three effectiveness perspective are built 1-7 1-8
Open Systems Perspective
Organizational Learning Perspective
An organization’s capacity to acquire, share, use, and store valuable knowledge Need to consider both stock and flow of knowledge Stock: intellectual capital Flow: org learning processes of acquisition, sharing, and use
processes, task activities, social dynamics within the system subsystems transform inputs into various outputs information from environment about value of outputs/availability of inputs
Knowledge that people possess and generate
Organizational Learning Processes
Extracting information and ideas from its environment as well as through insight
Distributing knowledge throughout the organization
Applying knowledge to organizational processes in ways that improves the organization’s effectiveness
Knowledge captured in systems and structures
Examples in practice
Value derived from satisfied customers, reliable suppliers, etc.
...An Introduction to OrganizationalBehavior
1. Define organizationalbehavior (OB) and explain its roots
- a field of study that seeks to understand, explain, predict and change human behavior, both individual and collective, in the organizational context
- includes 3 levels
individual: employee motivation and perception
group: teams, communication, job design, and leadership
organization-wide: change, culture and organizational structure
interorganizational (network): outsourcing, organizational networks, strategic alliances and mergers
- interdisciplinary roots
psychology: work teams, work motivation, training and development. Power and leadership, human resource planning, and workplace wellness
sociology: group and intergroup dynamics, roles, norms and standards of behavior that emerge within groups, compliant and deviant behavior, effects of codes of ethics in organizations
engineering: design of work, efficiency, performance standards, productivity, and goal-setting, includes scientific management
anthropology: organizational culture, origins of culture, patterns of behavior
administrative science (management): design, implementation, and management of various administrative and organizational systems
2. Explain the...
Chapter 1 ....Introduction to OrganizationalBehaviorIntroduction
Introduction to OrganizationalBehavior
After reading this chapter, you should be able to
• Deﬁne organizationalbehavior and give three reasons
for studying this subject.
• Discuss the potential beneﬁts and challenges of an
increasingly diverse workforce.
Google has leveraged the power of organizationalbehavior to attract talented employees who want to make a difference in the Internet world.
• Identify two ways that employers attempt to increase
• Explain why values have gained importance in
• Deﬁne corporate social responsibility and argue for or
against its application in organizations.
• Identify the ﬁve anchors on which organizationalbehavior is based.
• Diagram an organization from an open systems view. • Deﬁne intellectual capital and describe the knowledge
Friends were puzzled when Rob Pike decided in 2002 to leave his 20-year career at the prestigious Bell Labs in New Jersey to join a Web search start-up in California with a name that sounded like baby talk. The respected computer scientist’s move had nothing to do with money. “I took a huge pay cut to come here,”...
What is OrganizationalBehavior (OB)? Why is organizationalbehavior used? What does it change? Managers who deal with people on a daily basis use organizationalbehavior as a way to identify problems in the workplace, figure out how to solve whatever problems arise, and then decide if the solutions they want to put into practice will even make a difference. By the time you are done reading this, not only will you be ten minutes into the future, you will have gained a whole new appreciation for what managers (and other people in an authoritative position) have to do in their normal work day!
What exactly is Organization Behavior?
OrganizationalBehavior (or OB) is defined as a field study of the actions of people or the attitudes of different having to work together in an organization. Managers and other people in authoritative positions use organizationalbehavior as a way to help people better understand situations they face in the workplace and change their behavior so that their individual performance improves and the organization’s overall effectiveness increases.
Internal and External Perspectives
Two of the main components...
...To: Dr. Middleton
From: Phung D. Pham
Date: November 14, 2013
Re: Self - Power of Performance iMedia Planner
I am writing to report the power base of Performance iMedia Planner at Edge Marketing in Vietnam market. This report is written based on both my two year experience of working on this position, and my learned theories of power at work. Specifically, there is an induction of performance media planner. Then, its power base is described based on incorporating three sources: (1) interpersonal power; (2) vertical power; and (3) horizontal power. The report is also presenting a critique for the use of this power base and a recommended strategy for increasing and more effectively using it.
PERFORMANCE IMEDIA PLANNER
Performance iMedia Planner is leading Performance iMedia Team with two members. The team has him and his subordinate as an iMedia executive. The planner is responsible for the performance of three types of digital marketing campaigns: Google Search, Facebook Advertising, and Digital Acquisition. He has to do with advising, planning, executing and managing the performance of these campaigns. His subordinate just supports him with executing work based on his directions. The planner’s power base is sourced from interpersonal power, vertical power, and horizontal power. These power sources have empowered him to effectively accomplish his work.
Position Based Interpersonal Power - As an official...
...and hierarchy cultures? Discuss.
4. Begin by looking up Chrysler’s mission or vision statement on the company’s website. Now answer the following question: To what extent is the culture type you identified in question 2 consistent with the accomplishment of this mission or vision? Explain.
5. Which of the mechanisms for changing organizational culture did Mr. Marchionne use at Chrysler? Explain.
6. Would you like to work at Chrysler? Explain your rationale.
7. What are the observable artifacts, espoused values, and basic assumptions associated with Chrysler’s culture? Explain.
8. How is Mr. Machionne trying to improve the PE fit of his direct reports?
9. Use the competing values framework to diagnose Chrysler’s culture. To what extent does it possess characteristics associated with clan, adhocracy, market, and hierarchy cultures? Discuss.
10. Begin by looking up Chrysler’s mission or vision statement on the company’s website. Now answer the following question: To what extent is the culture type you identified in question 2 consistent with the accomplishment of this mission or vision? Explain.
11. Which of the mechanisms for changing organizational culture did Mr. Marchionne use at Chrysler? Explain.
12. Would you like to work at Chrysler? Explain your rationale.
13. What are the observable artifacts, espoused values, and basic assumptions associated with Chrysler’s culture? Explain.
14. How is Mr. Machionne trying to improve...
...Relationship between Organizational Structure and Culture
Since the organizational structure determines how the roles and responsibilities are allocated and how they will be monitored as well as the flow of communication between different levels and sectors, it is entirely dependent on the organizations goals and how it wants to reach them. In centralized structures all the decision making power is retained at the top level of management and all the other departments are closely monitored and controlled, While in the decentralized structure decision making power is delegated to the lower levels as well to an extent to increase the speed of implementation as well as increase job satisfaction among other things.
Organizational structure can be categorized into two different dimensions, vertical and horizontal. The vertical organizational structures have many different levels of authority with individuals in management or supervisory positions having a small or narrow span of control (span of control being the number of subordinates working under an individual) compared to the horizontal structure. A narrow span of control is easier to handle and communicate with. It also requires less management skill then to control a larger number of people like in a wide span of control. Horizontal organizations structures tend to have a wider span of control i.e. many subordinates under one manager or supervisor. Horizontal...
Impact of Globalization on organizationalbehaviorIntroduction to Globalization
Globalization has become an ever-present expression in the past few years; it is defined as the integration of culture, politics and economies between different countries. It is essentially how one culture affects or impacts another on multiple levels, for example on an individual level; in the United States a person my drive a Swedish car home to watch a French movie on a Japanese television whilst eating Mexican food. This is an effect of globalization, but it also has an affect on a larger scale. Globalization can be two or more governments working together towards a common goal, such as reducing carbon emissions.
Globalization has become more and more present in business, as many companies are expanding their operations to other regions and countries. Also companies from different parts of the world are working together to develop products.
There are many advantages to globalization due to the various opportunities in which businesses can expand to international markets. The speed in which globalization has grown in recent years has been brought on by the advancement in technology, especially in communications and logistics. This advancement has greatly increased the demand for different products on an international scale. (Morley)
Globalization has essentially opened doors and lowered barriers to business between different countries,...
Final Paper: OrganizationalBehavior Analysis
Mia A. Rapier
BUS 610: OrganizationalBehavior
Dr. Anthony Trotta
October 19, 2014
The text OrganizationalBehavior (2012), explores the nature of organizational performance by arguing that it “concentrates on the people side of a business, nonprofit, or governmental entity” (Baack, 2012), and the concepts therein are intended to “help a company or nonprofit fulfill its potential by creating a satisfying and positive environment that leads to profitability, growth, and other measures of success, thereby connecting the human element with the operational elements of an organization” (Baack, 2012). It is the intent of this paper to further consider specific elements of organizationalbehavior such as the type of culture and the modes of communication within an organization by relating them to the author’s former employer, WTS International, a worldwide wellness management organization. This paper will relate specific organizationalbehaviors to this employer to provide a better understanding of the many facets of organizational management, specifically organizationalbehavior.
Organizationalbehavior can best be described as the study of human behavior in the workplace and the...