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Text Preview H1 – MANAGEMENT INFORMATION SYSTEMS SOLUTIONS & MARKING SCHEME. Sample paper (2012) PART A: Answer A1. Typical responses will be as follows: with one mark per name & one mark per discussion to a max of 5. Timescale short medium long Summary operational tactical strategic Typical feature day to day, operational staff more than a year, semi structured decisions by managers more than two years, unstructured decisions by executives (5 marks)

Answer A2. Responses will note the immediacy of reacting to queries, mechanisms such as online FAQ, online automated help responses (e.g. eBay virtual assistant), options to leave email queries all available 24*7. (5 marks) Answer A3. Managerial decisions based on the output from Management Information Systems. Decisions differ as summarised below, for a manufacturing environment, other scenarios are allowed. One to two marks per pointer to a max of 5. Level Type Tools Typical results Operational structured TPS affect batches Tactical semi structured MIS production switching Strategic unstructured DSS market manoeuvres (5 marks) Answer A4. Emerging technologies and Management Information Systems (MIS) may attract a range of thoughtful responses. Expected pointers might be from: technology changes make current MIS unusable (e.g. BBC English Doomsday Project), environmental changes may allow previously unacceptable threats to become permissible; denial of service attacks generated by newer technology may impinge on an MIS ability to function. Other thoughtful responses may be allowed. Two marks per pointer max five marks. (5 marks) [Turn over]

© Institute for the Management of Information Systems – H1 – Sample paper (2012) Page 1 of 6

Answer A5. The features that differentiate Open Systems from Closed Systems are summarised below. Two marks per pointer allowed to the max of 5. System Open Closed Boundary yes yes Accepts input yes no Human based yes no Produces output yes no Human centric? maybe no (5 marks)

Answer A6. The three main categories of e-Business models and risk levels summarised below. One mark potential for risks and one mark for identifying each model, max 5. (5 marks) Model Risks Exemplars C2C both parties may be unknown hence eBay risk high B2C risk medium for non payment & low for Amazon B being a charlatan B2B Risks should be low as standard B2B many checks will be possible Answer A7. Responses will mainly tackle the loss of the private data in technical mode, typically they will focus on technical aspects viz rollbacks, mirror sites, archival material. Some responses may take the legal route of “ducking responsibility”; “damage limitation strategies” Well rounded discussions to gain 5 marks (5 marks) Question A8. The expected discussion of the advantages (many will choose the Delphi Method) is: group responses experts agree substantiated options repeatedly refined solutions homing in to specific solution. One to two marks responses to the max of 5. (5 marks) (PART A -Total 40 marks)

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© Institute for the Management of Information Systems – H1 – Sample paper (2012) Page 2 of 6

PART B. Answer B9. a) A diagram may be the simplest approach for the candidate as defined by the set text. Clear diagram with commentaries of upstream/downstream, labelled components worth one mark each up to the max of 6, descriptive prose solutions are acceptable.

suppliers supplier suppliers suppliers suppliers manufacturer distributor retailer customer

suppliers suppliers supplier
Upstream Downstream

(6 marks) b) Any two levels are acceptable, with each pointer/entry attracting one or two marks to the max of 8. Pointers are summarised below although a discursive response is more likely. Area resolve where images are agency choices vision for the future analysis of benefits (8 marks) Mobile computing opportunities must be allied to the commercial photographer scenario. Essentially: convenience, immediacy, ability to see results of the chain, intervention is... Show More

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