In the case of the Haier Group, we consider the issue of the corporation’s management control system and examine whether it is sufficient to complement the company’s globalization efforts.
The Haier Group was founded in 1984 in Qingdao, China, but the corporation’s origin can be traced to the 1920s when a refrigerator factory was built to supply the Chinese market. The factory was taken over after the People’s Republic of China was established in 1949 and became a state-owned enterprise (SOE). The company’s product line has grown to include a full range of consumer appliances – refrigerators, freezers, washing machines, air conditioners, televisions, mobile phones and personal computers. More recently it has entered into the service industry, including financial and other service businesses.
Now considered a leading Chinese multinational enterprise, ranked the number one major appliance brand in the world with a 7.8% retail volume share in 2011, the company’s brand recognition today differs significantly from the small collective factory on the verge of bankruptcy that was taken over by CEO Zhang Ruimin in 1984. At that time, the company was a loss-maker, with a group of low-skilled and unproductive workers producing an inferior quality product. China had already begun to adopt a market economy and Ruimin’s challenge was rescue the company from it’s financial trouble and management disorder. Over the course of twenty years, Ruimin developed Haier into the globally recognized leader it is today, in four stages: restructuring and brand-building (1984-1991). Ruimin established trust between management and staff, established and enforced employee rules and regulations, and imposed strict management control on product quality and after-sales service. diversification (1991-1998). Ruimin merged with failing state enterprises and expanded operations beyond refrigerators to other white goods, e.g. washing machines, air-conditioners, TVs, etc. globalization (1998-2005). China’s entry into the World Trade Organization (WTO) intensified competition in the home market. Since Haier was experiencing constant price pressures, it moved to sell its branded products abroad, exporting to Germany first and quickly expanding its markets to 30 countries including Japan, Europe, Africa, the Middle East and North America. Approximately one-third of its revenue was generated in foreign markets. The company set up overseas trading companies and more than a dozen research and development centers abroad. By 2004, Haier was ranked fourth among the global white goods manufacturers. global branding (2006 onwards). By 2006, Haier had grown it’s product portfolio to 96 categories sold in more than 100 countries. The company focused on cementing its brands in local markets using local design, manufacturing and distribution networks. It also focused on acquiring international quality and safety certifications.
Haier’s Management Control System
CEO Ruimin placed great emphasis on establishing a set of core corporate values and a culture that sustained Haier employees’ cohesiveness. As the company grew, its corporate culture shifted a focus on process to encouraging personal achievement and growth in the organization. As goals were set, each was quantifiable and strictly measured and evaluated.
In its restructuring and brand building stage Haier implemented an OEC (Overall Everyday Everyone Everything Control and Clear) management system and established production targets and quality standards for each production team and production line. Differences between target and actual productivity were calculated daily and each team was required to find ways to improve process on the same day.
During its diversification stage, Haier focused on strengthening the culture and management systems of its...
Cold case investigation is a growing concern due to increased numbers of unsolved cases and pop culture appeal. This paper will walk you through what a cold case investigation is, how one begins, and factors such as the use of volunteers can effect the outcome of a cold case investigation. Each year the number of unsolved cases in the U.S. goes up, but with limiting funding and lack of manning something has to be done to keep the numbers down. A dedicated cold case unit is the best answer to this problem.
Cold Case Investigation
Approximately one-third of all homicides in the United States are not cleared within the first year of being committed. These cases are dubbed cold cases after active investigation has been terminated for any of several reasons. If investigators lose the trail or cannot come up with enough evidence, witnesses, or a suspect the case may be closed. More important or high publicity cases may become a priority and with lack of a trail a case is closed. These cases can be placed on a back burner until time and manning is available to conduct a more thorough investigation and continue where previous investigation left off. The low clearance rate has also been attributed to the number of experienced...
The court has a duty to actively manage cases pursuant to rule 25(rule of civil procedure 2000)…..
what is the overriding objective of managing cases?
* (1) These Rules are a new procedural code with the overriding objective of enabling the court to deal with cases justly.
* (2) Dealing with a case justly includes, so far as is practicable –
* (a) ensuring that the parties are on an equal footing;
* (b) saving expense;
* (c) dealing with the case in ways which are proportionate –
* (i) to the amount of money involved;
* (ii) to the importance of the case;
* (iii) to the complexity of the issues; and
* (iv) to the financial position of each party;
* (d) ensuring that it is dealt with expeditiously and fairly; and
* (e) allotting to it an appropriate share of the court’s resources, while taking into account the need to allot resources to other cases.
Application by the court of the overriding objective
The court must seek to give effect to the overriding objective when it –
(a) exercises any power given to it by the Rules; or
(b) interprets any rule subject to rules 76.2, 79.2 and 80.2.
Duty of the parties
The parties are required to help the court to further the overriding objective.
Court’s duty to manage cases
(1) The court must further the...
...UNDERSTANDING THE CASE PROCESS
The purpose of this section is to help you to understand what a case is and how you, as a student of business, can more effectively prepare your answers and benefit from a case discussion.
The material covered in this section includes:
1. Understanding what a case is.
2. Reading a case effectively.
3. Analysing and preparing for a case discussion.
4. Reporting your case findings.
5. Discussing the case.
1. Understanding what a case is.
Socrates, the teacher-philosopher, used questions rather than statements of fact, to lead his students through the reasoning process. As a student we can try and help you learn in several ways, and the case approach does much the same thing that Socrates did by asking questions. You, as the student, are not told the answer to a problem, but will have to build your own solution. This is a type of active learning where your instructor will guide you in your case discussion to the point at which you discover the solution for yourself.
So cases are a problem-solving situation. You are given a story, based on a real business situation, and then you are asked questions or posed a problem based on the situation outlined in the case. Some cases are short, and focused on a very...
Kensington Tablet Cases Make Holiday
Shopping a Snap
From rugged protection to extreme personalization, Kensington tablet cases have it all, and at
Redwood Shores, CA, October 8, 2014 /PressReleasePing/ - Kensington, a worldwide
leader in delivering smart. safe. simple.™ computing accessories, offers a host of tablet cases
that ease holiday shopping in a world that is always wired, from classroom, to dining room, to
boardroom. Kensington tablet cases address a variety of needs, including rugged protection,
power consumption and savings, personalization, ergonomics, and convenience. Ranging
from $14.99 to $99.99, the cases deliver value at budget-friendly prices.
• Trapper Keeper® Universal Case for 9” and 10” Tablets (Blue - K97326WW), $29.99
• Pee Chee™ Universal Case for 9” and 10” Tablets (Yellow - K97332WW), $29.99
• Composition Book Universal Case for 9” and 10” Tablets (Black - K97333WW), $29.99
• Trapper Keeper™ Universal Case for 7” and 8” Tablets (Red - K97329WW), $24.99
• Composition Book Universal Case for 7” and 8” Tablets (Green - K97334WW), $24.99
You’ve seen the designs before. And now they’re available in a cool, lightweight case for
tablets. Kensington is drawing on its nostalgic past to create a case for today with the new...
...CASE STUDY WORKSHEET
This form can be used to organize your thoughts about a case. As you perform your analysis remain open to the
fact that your interpretation of the facts may change and therefore you should constantly revisit your answers.
Define the Problem: Describe the type of case and what problem(s) or issue(s) should be the focus for your
analysis. Cases tend to fall into one of three categories that sometimes overlap:
Ø Decision Cases describe a decision faced by the case protagonist (character). The student ultimately
must choose among a finite set of distinct decision alternatives.
Ø Problem Cases require a student to diagnose a problem in a business case and to formulate possible
Ø Evaluation Cases illustrate a business success or failure. The student analyzes the underlying reasons
for that success or failure to arrive at management lessons.
An analysis of GE s revitalization efforts during the tenure of their infamous CEO Jack Welch. This detailed
examination of the impact of Mr. Welch s leadership style and the changes he implemented .
The learning objective is to understand the evaluation of Welch s strategy and how it impacted the company.
There is no question that Welch had a positive and important effect on GE s long-term success. It is, however,
important to note that this...
...“business case for diversity.” In this respect it is the aim of this essay to discuss that “Diversity makes good business case.”
To begin with, observation has been made that, recently diversity has been the solution for maximizing resources available in the labour market. As alluded earlier on that employing a more diverse workforce could enhance an organization’s service or products to a wider range of clients or customers. For example, Deloitte and Touche, a decade ago had to introduce a positive organizational culture after an alarm bell sounded on the high rate of men and women turnover in the firm, Susan E. Jackson, et al (2003). It was observed that with the new culture, members of the majority and minority subcultures felt respected and equally expressed views and influenced decisions in the firm. Nonetheless, the new culture also earned the firm the return of lost talented and dedicated men and women. In this respect, it can be argued that Deloitte and Touche had to adopt the diversity approach in its employment system to enhance its organizational service or products to a wider range of clients. According to this view, it can be concluded that at a larger extent, diversity makes good business case. This is also evidenced by Jackson, S. et al (2003) that benefits associated with diversity includes attracting the best talent, lower turnover of valued employees, improved productivity and better customer service. Therefore,...
...Tutorial 3 Making the Business Case
Multiple Choice Questions
1. A mature, stable industry may need IS to ________ the current pace of operations, while a company in a newer, more volatile industry (i.e., a cellular phone company) may find it more important to __________________ technology.
a. reduce, outsource
b. maintain, be on the leading edge of
c. advance, reduce
d. accelerate, maintain
2. Porter’s five forces include:
a. competitors, new entrants, customers, suppliers, distributors
b. customers, suppliers, distributors, middlemen, stockholders
c. stockholders, suppliers, distributors, customers, competitors
d. competitors, customers, suppliers, new entrants, substitutes
3. Probably the most important factor that can affect IS investment is the nature of ________________ in the industry.
a. competition or rivalry
c. customer service
4. When making a successful business case, "Arguments based on data, quantitative analysis, and/or indisputable factors" are known as:
a. arguments based on faith.
b. arguments based on fear.
c. arguments based on fact.
d. None of the above.
5. What type of argument is this: "This analysis shows that implementing the inventory control system will reduce errors by 50% and pay for itself within 18 months"?
a. An argument based on faith
b. An argument based on fear
...the criteria, we do not believe Hope fully was not justified in deciding that the costs were for tooling modifications. Even though internal documents providing support for his conclusion were available, he should have had put more weight on audit evidence from independent sources outside the entity (Mr. Yamont) and audit evidence easily available from the balance sheet (huge increase in fixed assets). Especially considering obvious conflict of interests in case of Mr. More and his changed opinion.
On our opinion, we do not believe Hope satisfactorily investigate the possibility there were additional suspicious tooling charges being paid and recorded by USSC. Findings discovered on March 3rd 1982 during discussions with USSC executives should have been analysed more closely. Even though the results likely would have been similar with the case Lacey Manufacturing Company, it would have been good to aim at arranging similar visit also to other companies supplying “tooling services” and compare answers. Also, as in this case it appears USSC executives have information superiority against auditors, it would have been good to appoint external expert in field of manufacturing to provide his opinion, if “tooling services” really had been supplied. Even though the business is new, e.g. a general machine shop expert could have been contributed. Further analytical work also could have been done – even though based on P&L easy...