Critical Review of a Journal Article – Ensuring the effectiveness of a Knowledge Management Initiative (James Bishop, Dino Bouchlaghem, Jacqueline Glass & Isao Matsumoto, 2008) Introduction
Knowledge Management (KM) initiatives are the different approaches adopted by companies which incorporate the shared characteristic of a company’s commitment to developing the flow of knowledge and the maintaining the use and dissemination of knowledge to create economic value (Clarke & Rollo, 2001). Bishop et al. (2008) in the article share the same underlying belief. They stress that the term KM initiative, represents an organization’s approach towards knowledge management and encompasses both human and system components. KM initiatives therefore involve a more holistic approach to managing knowledge, rather than just a systems or information technology (IT) oriented approach. The article particularly lays emphasis on the people factor and people related practices aimed at providing effective KM solutions, within construction firms. Although the context here is of UK based construction firms, the article analyzes the impact on employees and seeks to provide recommendations that are generally applicable across organizations. Further on, it continues to identify several critical factors that ensure the effectiveness of a knowledge management initiative through the stages of pre, post and during implementation. This review attempts to critically analyze whether the article has been successful in doing so and in the process to also bring out some of the key strengths and limitations of the article. The review commences with addressing two main arguments of whether the critical factors stated by the article are in fact a comprehensive set of the most crucial success factors and secondly whether the article indeed lays adequate emphasis on the people (soft) component and covers all aspects of this component, as it claims to. The third argument of the review questions whether the method used to arrive at the critical success factors was appropriate and finally whether the assertions made were substantiated with adequate empirical evidence. The next section enunciates the strengths and limitations observed in the article. The utility of the article is discussed in the following section in terms of whether it has been found useful since published and if so which areas were found beneficial, followed by the conclusion. The article identifies eight critical factors to be considered and applied before, during and after implementation of a KM initiative, to ensure its effectiveness. These include firstly to establish a high level of understanding and a clear definition of KM. This factor highlights that there should be no scope left for misinterpretation of the KM initiatives and the existence of one common understanding. The second factor as per Bishop et al. (2008), is to ensure that the KM initiative fits in with the needs of the individuals and the organization’s business objectives which involve applying the initiative to their specific context and tailoring it incase required, to suit specific business objectives. The next aspect is to integrate the initiative continuously in the organization and the daily lives of employees. Here the authors stress the need for the initiative to become intuitive and be embedded within people’s everyday lives, rather than appearing as an additional task that requires completion. The fourth factor is the need for KM champions and a team to support the implementation of the initiative. The KM champion should ideally be placed a strategic level in the organization as they have the authority, responsibility and accountability for providing the required resources and processes. The article emphasizes the importance for giving the KM champion the required time from the beginning to speak to people across the organization and communicate the benefits of the initiative. The next factor critical factor is...
This criticalreview of the quantitative study “Evaluation of a multiprofessional community stroke team: a randomised controlled trial. Clinical Rehabilitation; 18 pp 40-47
The study aims to conclusively evaluate how effective it is to employ a specialist community stroke team for the rehabilitation of stroke victims in a community based setting. This is clearly established at within the opening lines of the article. In the summary at the beginning of the article the author claims that the available evidence is inconclusive and his aim is to provide conclusive proof with regards to evidence based practise for the patient. A research article should state its’ aims clearly and should assume the audience has no previous background knowledge (Greenhalg, 2006).
The literature reviewed in this article was from a variety of sources such as the Cochrane database and a selection of journalarticles. On this basis the authors were able to deduce that previous research carried out provided contradicting reports. For example Roderick et al (2001) as cited by Lincoln et al (2004) found no significant difference in the effectiveness of rehabilitation which had taken place in the home to that which had occurred in a hospital setting. On the contrary Gladman et al (1993) as cited by Lincoln et al (2004)...
...This is a summary of Knowledgemanagement and organizational culture: a theoretical integrative journal by Rajnish Kumar Rai, a police officer who at the time was based at the Indian Institute of Management, Ahmedabad India. For this research, he used a conceptual method by comparing previous findings and thoughts.
At first, the author underlines the importance of knowledge in today’s rapid changing world and how most of the experts agree on the continuous improvement of knowledge as one of the most critical factor for an organization to survive, and knowledgemanagement takes a large part in it. Furthermore, recognizing and understanding the linkage between the knowledge creation and the organization values are what the organizations should be doing first before applying the knowledgemanagement in the organization. A mismanagement of knowledge creation will lead the organization not into an innovation but confusion. Unfortunately, this important part, the knowledge creation, does not have a framework for an effective and systematical approach to be used in different type of organizations. There are a lot of theories that support this idea but they do not have a practical approach of how to be implemented.
Subsequently, the author acknowledges that many...
MEd Educational Psychology
Student Registration Number: 440880
MD699 Research Issues in Psychology
CriticalReview of a Research Article
Pupils who exhibit gifted characteristics along with another disability are referred to as twice-exceptional students' (Morrison, 2001; Nielsen 2002). This term is used in the article that I have chosen to review, which analyses the responses and perceptions through interview, of one particular individual (Andrew) who was identified as being gifted and talented (G/T) and who had emotional and behavioural disabilities (EBD). What the researchers aimed to accomplish through this analysis was a clearer understanding of Andrew's community and school experiences, as they stated that there was a lack of empirical data focusing upon pupils who displayed such behaviours.
The features of the research design were straightforward and simple: a qualitative analysis with one participant; a structured interview, recorded then later transcribed and analysed to produce 3 themes; a conclusion which produced findings of Andrew's experiences as a twice-exceptional student. It is the appropriateness of the methods that were used in this study which will inform my first critique of this article. I will then move on to discuss the data which was collected, before finally examining how effective the conclusion is.
Morrison and Omdal...
The article “Poverty, Sense of Belonging and Experiences of Social Isolation” by Stewart, Miriam J., Makwarimba, Edward, Reutter, Linda I., Veenstra, Gerry, Raphael, Dennis and Love, Rhonda (2009) reflects on the poor. The poverty levels have affected the poor either socially, economically or in the perceptions people have regarding both the low income and high income earners. The research was conducted among the people from two different regions in Canada, Toronto and Edmonton which is not enough to have large number of people to have better research. Seclusion and the association with the others would mostly be determined by the income levels. Equal groups from both the rich and the poor were interviewed, hence; the conclusions of the attitudes people have towards the poor and the rich. The poor has a low sense of association, and face several plights. The paper reflects on some of the poverty levels in the two regions, the distributions of income and the category of the people. The poor suffered loneliness as it had become hard for them to move from one place to another due to lack of transport. People from the same geographical area would identify well with each other. The rich mostly identified themselves with the religious institutions. It was hard for the low income earners to make monetary offerings to the church, making them feel inadequate. The churches were the places where people would interact and know each other but this was not the...
...Student Name: KAI ZHOU
Student Number: 140130706
Module Code: NBS8328
Module Title: International Management Practitioner
Assignment title: A criticalreview of Customer knowledgemanagement via social media: the case of Starbucks
Word Count: 1524
Submission Date: 15/11/2014
Review: Chua, A.Y. and Banerjee, S. (2013). ‘Customer knowledgemanagement via social media: the case of Starbucks’, Journal of KnowledgeManagement, Vol. 17, Iss.2 pp. 237 – 249.
A great many corporations begin to realize the importance of using social media, which is a virtual platform that enables users to communicate with each others, obtain information and share information on the Internet (Boateng, 2014). It is an indispensable technology for customer knowledgemanagement (CKM), which could be defined as ‘managing knowledge possessed by customers and knowledge about customers’ (Boateng, 2014). In this essay it will be argued that Chua and Banerjee's study of how social media can be applied to assist in customer knowledgemanagement in Starbucks, a market leader in coffee industry. The study exerts qualitative case study and netnography on Starbucks as research methodology. It can be found in Chua and Banerjee's paper that...
Chamberlain College of Nursing NR 305
Professor J. Deibel
Spring B 2014
‘A guide to taking a patient’s history’ is an article published in the nursing standard Journal, volume 22, issue 13, dated December 5, 2007, written by Hillary Lloyd and Steven Craig. In this article, Lloyd and Craig describe the practice of obtaining a patient history in a systematic way, importance of communication skills, preparing the environment, and explaining why a thorough assessment is indispensible.
Summary of Article
Obtaining a patient’s history is of utmost importance, for the nurse or healthcare provider, when conducting a patient assessment. It is during this time the patient presents valuable and pertinent information. Also, it is at this time a relationship is evolved between the nurse and patient. Prior to taking the history it is important to prepare the environment. The nurse may come across many varied environments. Such as, patient’s homes, emergency room, clinics, community settings, and different areas of the hospital. Having all needed equipment accessible and area to avoid interruption is important. The...
... CRITICALREVIEW OF APPLIED LINGUISTICS JOURNAL: Some Major Steps to Translation and Translator
Shallysa Rachmi Aisyah
Zaizin Miftakhul Afidha
FACULTY OF CULTURE STUDY
BRAWIJAYA UNIVERSITY OF MALANG
Everybody can not be a translator although she or he knows a foreign language. Because of just having a good knowledge of foreign languages does not give any 100% assurance that a translation will be rendered reasonably well. A translator must be aware of the essence of the subject besides having a fine awareness of the language, including language rules, and spelling rules.
This journal talking about research of Mohammad Reza Hojat Shamami’s study of the main issue at the core of theorizing translation practice and the feature of a good translator or how to be a good translator and of course what are the skills to become a Freelance Translator with its translation process. This knowledge which is generally written in the English language needs to be transmitted in various languages so that people who do not know how to speak and write the original language can get the knowledge necessary for industrial development and technological innovation to keep up with the...
The Practice of Sustainable Facilities Management: Design Sentiments and the Knowledge Chasm
NAME: Kristina M. Sewell
I.D #: 0905186
MODULE: Facilities Management
MODULE CODE: ADM4008
LECTURER: Keroma Bernard
1.0 Topic: The Practice of Sustainable Facilities Management: Design Sentiments and the Knowledge Chasm
Summary: The construction industry with its nature of project delivery is very fragmented in terms of the various processes that encompass design, construction, facilities and asset management. The article presents Facilities Managers as being in the forefront of delivering sustainable assets management to hence further the venture for mitigation and climate change. It highlights however, that certain knowledge barriers regarding key aspects of sustainable facilities management may be hindering the successful implementation of the school of thought.
1.1 (Research) Aim: To investigate the nature of sustainable facilities management and its affect on sustainable design management.
* To establish the existing level of perception, understanding and application of sustainable knowledge and practice within the facilities management profession.
* To categorize the key area...