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BTEC EDEXCEL HND IN BUSINESS (MANAGEMENT AND HUMAN RESOURCE) OFFERED BY INTERNATIONAL COLLEGE OF BUSINESS AND TECHNOLOGY Unit 16 Managing Communication, Knowledge and Information

RIMZAN FAREEZ
BM 30
ICBT KANDY CAMPUS
Acknowledgement
I specially thank almighty Allah for giving me the capability to complete this assignment successfully. And I also want to thank a lot to my lecture Mrs. Niluka for giving me enough knowledge on the subject and also for helping all the way through the assignment. I include my friends who helped me even though they had to do the assignment and last but not least I really thank my parents for supporting to do my MCKI assignment successfully. All your help, effort which motivated and made me do it successful and helped me submit successfully. I thank every single person who played a part on this assignment. I finally thank Mr. Nishad Nizaihar the General Manager of Nippon Plastic Industry for giving me sufficient details on his industry. Executive Summary

The main purpose of this report is to give a clear view on Nippon Plastic Industry. Their levels of management, the decision they took and going to take. How communication take place though the organization internally and externally. Their data collection method, the technologies used by them, the communication technologies used, the information systems used by business and how it helps out Nippon Plastic Industry. In this report it is said how they can improve their organization standard and communication. Also this report says the recommendations given to Nippon Plastic Industry and Conclusion on how they can run the industry successfully and also how to develop their industry. This report has been created referred to many business sites.

Table of Contents
Acknowledgement2
Executive Summary3
Introduction6
Their Mission6
Their Vision6
Hirearchy Of Nippon Plastic Industry7
Levels of Management8
Top Level / Administrative Management8
The role of Top Management in Nippon is:8
Middle Level / Executive Management8
The role of Middle Management in Nippon is:8
Lower Level / Supervisory Management9
The role of Lower Management in Nippon is:9
Recent Decision Made By Nippon9
Future Decision Made By Nippon9
Need of Information and Knowledge to make Effective Decision10 Internal and External sources of Information10
Internal Sources of Information11
External Sources of Information11
Nippon’s Data Collection Method, Format, Store and Disseminate12 Communication Process13
Existing Communication Method of Nippon13
How communication is processed in Nippon14
Communicational Weakness within the Organization15
Recommendations for Improvement in Communication15
Conclusion on Communication Improvement16
Conclusion and Recommendations17
Recommendation for Improvement in Making Above Decisions17
Changes to Improve Information and Knowledge18
Strategy to Improve access to system of Information and Knowledge19 System Development Life Cycle (SDLC)19
Information System20
Management Information System (MIS)20
Implementation of MIS in Nippon21
How to Improve Communication in Nippon22
Suggestion to Effective Methods of Communication Technologies23 Bibliography and References24

Introduction
Nippon plastic industry is one of the leading plastic manufacturers in Sri Lanka which started up in 1985 by their previous chairman Mr. Nawas. The current CEO of NPI is Mr. Nizaihar. Nippon has around 450 employees, out of which some are skilled and some are unskilled. These employees work together each and every day to produce more than thousands of units. There are more than 300 types of plastic products manufactured by NPI. Nippon has captured a large amount of market share in Sri Lanka and has started to export in the recent Years. Their Mission

To provide our customers with quality plastic wares.
Their Vision
Every house in Sri Lanka should have at least one product of Nippon. Task 1... Show More

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